AsurionReviews 12,825

Meeting and working with Kaye, the Asurion technition at the Escondido AT&T was such a relief. After dealing with several AT&T employees and phone agents I nearly lost my mind. Kaye was the first person I talked to that really listened to what I had to say, spoke clearly and kindly about their position and what they could/would do that I was instantly reassured.

Had an Apple iphone with battery issues, contacted Asurion and they quickly informed me what to do and took care of my problem right quick and in a hurry. Great job!

Asurion is legitimate and trust worthy //Insurance Company, the claim process and replacement was efficient and easy. I recommend Att Customers to take the insurance,.

These guys are quick and they're easy to deal with. Got my phone screen fixed quickly!

My experience with Asurion was a fast and easy transaction. Just a little upset they didn't send me same color phone.

My husband lost his phone and I was able to file a claim on my phone same day and in 2 days my husband had his replacement. Minimal business interruption.

I was happy with the text and also with service provide it was good

Excellent customer service met with patient and concern for my unusual situation. The agent delt with all of my frustrations and questions..

Called one day and had received new cell phone the next day delivered to my door.

The service was great! And quick, my replacement came within 2 days.

I had Assurion for a very long time and even though I am very careful with my devices, my daughters aren't. And we end up filing a claim quite often and always getting it resolved without much delay. I highly recommend it.

Excellent & super fast service.
Would definitely use again

The Asurion store was the best. I picked a store near me and within an hour my son's phone was repaired. I would definitely recommend getting Asurion for your phones. Especially if you have kids.

Polite, friendly, professional. What more could I ask for? She is perfect.

Courtesy calls and kindness. Timeliness and efficiency. Professionalism and punctual. Those things are priceless. Thank you.
JW

Great costumer service, fast and easy.
The associate at the store was very helpful and explained everything very well.

I had a big black dot near the camera of my Samsung galaxy z flip 5 with a white line going from the dot to the edge of my phone. Asurion repaired it after I filed a claim with my cellphone provider. I am absolutely so grateful to them for the repair. I love being able to see my whole screen again.

Very satisfactory everything was on time. Excellent service will tell everyone.

They always resolve fixing my phone fast and efficiently.

My experience was pretty smooth. I just wish they would let you add everything