AsurionReviews 12,825

Excellent attention to my need for a speedy solution by recommending a "next day appointment for an in-store drop-off of my device"... resulting with a repair of my shattered phone screen in 2 hours...vs. "earliest" home repair visit by a qualified technician one week later...

Everything was so easy from start to finish! So happy to not have to drive to an Apple Store or have to have a new phone mailed back to me. They came right to my work and fixed my phone the next day!

The service is Excellent, they were very nice and friendly, and knowledgeable, my phone looked brand new when I went to pick it up, I was really amazed, 😀

It was quick and easy. Very friendly and inviting. Nothing but good vibes

After I had fill my claim, I had my replacement phone with in 4 days. No hassle

I cracked my phone screen and was able to receive a free repair via Asurion. I got my phone back very quickly. Thank you!

Phone was fixed within 3 hours of filing the claim! Repair location was 5 minutes away from our home and ready for pick up within 2 hours of dropping it off.

My granddaughter phoned keep getting so hot I call and Asurion said it sounded like the phone have a problem so they going to replace the the phone they asked me if I wanted to upgrade I said no I just bought it last year and I'm still paying for it the replacement phone they sent is a refurbished phone I don't feel that was right why pay for insurance if that's what you getting.

Same day fix and fast...simple! I did not expect same day fix but the customer service was 10/10 and I am very satisfied.

Thank you for the fast respond.
I received my new device fast and all the process was smooth and quick.

Very positive experience. Technician was on time and very professional and knowledgeable.

I paying this insurance. And when I need that's work Was easy and quick

I highly recommend to have insurance on any device, my problem was resolved in 1 day. And costumer service was excellent 👌🏻

Excelente trabajo muy rápido la atención y la reparación

Cracked my front screen, and opened a claim to get it replaced. Very quick service, I barely got home when I was notified it was completed. Stephanie was very helpful and made it super easy for me!

My experience was top tier. Hayden was able to complete my service swiftly, I was in and out in under 30 minutes.10/10 definitely recommend!

Very good service we did not had any problem
Quick delivery

Each team member who emerged to assist was courteous, patient and helpful. They walked me through the steps I needed to take to get the phone ready for repair. They also reviewed with me what I needed to do to ensure the phone features were reset to their original state.