AsurionReviews 12,825

Easy filing of the claim online, no questions asked, technician Levi was great! Texted his ETA prior to arrival, all smiles at the door, explained the process, offered accessories and completed the repair within' 15 minutes. Made it a point to remove the protective film from the new screen in my presence. He was great!

After I shattered my screen I was surprised how easy it was to make a claim and get the work finished on my phone. Also amazed how quickly the repairs were made. I was highly satisfied. Dave was very helpful.

Excellent! I called the service department to file a claim and the next day my new iPhone 15 pro arrived. How good is that! Thank you!

I have never had such straight forward service! The drive up job was so convenient, job was done quickly and looks brand new! Better care then other repair plans or warranties I've ever had.

They always are super fast and easy to get your stuff fixed and the technicians are super fast and great people

Such an easy and great experience. I had my front and back glass fixed. Asurion came to me and fixed it right here at my home. Great customer service, couldn't be happier. I never leave reviews but this was so easy and fast I couldn't believe it. I use them through ATT for my phone.

The guy that helped me set up the phone was amazing. He even helped me figure out how to block unwanted calls. Thanks for the great support.

Very informative staff and pleasant to deal with went above the beyond to help get the issue resolved

I had my iPhone 16 Pro Max fixed within 30 minutes. I had messed up my OLED screen and was repaired with genuine Apple parts. The rear glass was replaced and it felt like I was handed a brand new phone. Person who fix my phone was very fast, friendly and very knowledgeable and it felt like she had my back.

Great job! Happy with the services you provide! You provide an excellent and professional services and the repair process very easy.

The ubreakifix guys were great. They worked with me by allowing me to access my phone while we navigated the system issues brought about by the call center agents. The call center agents need to be trained for the scenarios and the results of the actions made per scenario to avoid a poor customer experience in the future.

Everyone at you break it we fix it was amazing and very helpful to me. Not only were they friendly and so nice to me; they fixed my phone and had it ready exactly at the time they said it would be ready. I really enjoyed talking to the front desk agent. He was very helpful and took care of my phone. I recommend this place for all your cell phone needs.

I wasn't sure what to think about having a representative come to the house, but it was a great experience. My rep took wonderful care of my screen, went above and beyond by putting the screen protector on for me, and was friendly and courteous. Great job! 👍

I cracked my phone in the morning and a representative was at my house around 3:45 and took maybe 15 minutes to fix my screen. It was super easy and so convenient that they come to you. And it was so nice it was the same day too!

Asurion is great! My Samsung phone screen was cracked, and I had to take it in to get it fixed. My phone screen was nicely replaced, and my phone looks new. I am so greatful to Asurion insurance. I think everyone should sign on to Asurion, you will be glad you did it.

The technician that came out, he was very assertive. He was on time on point and very respectful lot of knowledge and he helped us out and he was very very polite.

The knowledge and communication between myself and the tech was unbelievable, the claim online was easy, and I'm not good at doing stuff on the line, excellent

Had my front and back glass replaced here, and they did an amazing job! The work was super clean, and they were surprisingly quick with the turnaround. Definitely impressed with the quality and efficiency—highly recommend if you need your phone repaired!

My experience was very good excellent service just waiting time too long but I am satisfied with the service thanks