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From the business
🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.
⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.
✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.
🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.
Our Customer Care team is available 24/7 to assist you.
Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.
Ask-Crew Reviews Summary
Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.
We monitor reviews for authenticity
Insulating pipes around the house seemed complicated, but the engineer explained it so clearly that I did it myself. It worked well, and I've already noticed less heat loss.
A malfunctioning graphics card had me stumped, but with expert support, the problem was diagnosed quickly and accurately. I avoided extra hassle and unnecessary costs, which was a big relief.
Hello David,
Thank you for sharing your experience! We're glad to hear our expert support helped you quickly identify the issue and avoid added stress or costs. That's exactly the kind of result we aim for.
Best,
Olivia, Ask-Crew Support
[email protected] or +1 833 600 0218
Registering on a global website seemed confusing, but expert guidance helped me complete the process correctly the first time, with no issues.
Hello, Robin!
Thank you for your feedback! We're glad to hear the guidance made the registration process smooth and straightforward. It’s always great when things go right the first time. If you ever need help again, we’re just a message away!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
The service exceeded my expectations! I was able to find the right legal expert in no time, and the assistance provided was both efficient and highly effective. The specialist quickly analyzed my situation and offered practical solutions that helped me move forward with confidence. I truly appreciate the professionalism and promptness of the service.
Hello, Martin!
Thank you for your thoughtful feedback! We’re delighted to hear the support exceeded your expectations and helped you move forward confidently. It’s always our goal to provide professional and prompt assistance. If you ever need help again, we’re here for you!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
A smile a kind gesture, genuing care i recieved i was wheel chair bound but the care was like i was royalty thankyou.
Hello, Gavin!
Thank you so much for your kind words! We're truly touched to hear that you felt cared for and supported. It’s our goal to provide not just assistance, but also kindness and respect, and we’re so glad you had such a positive experience. If you ever need help again, don’t hesitate to reach out—we’re here for you!
Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218
I made a complaint to a store about my parcel being incorrectly delivered elsewhere - the picture of the front door was not mine! I suddenly found I had been charged for it! I told Ask-Crew to delete all my details but you have them now so clearly they have not deleted my details so to both YOU AND THEM - DELETE MY DETAILS AND NEVER CONTACT ME AGAIN!
Hello, Lin!
Thank you for reaching out. We understand your frustration and take your privacy seriously. Please contact us directly at [email protected] or +1 833 600 0218 with your request to delete your details, and our team will ensure your information is handled appropriately and securely. We're committed to resolving this matter for you!
Best,
Matthew, Ask-Crew Billing Support
[email protected] or +1 833 600 0218
I was looking for help & it said the Ask-crew would only charge $1.00 but then they wanted $19.95 so I just got off of it. Do not like doing business with ASK. They have done the same thing to me in years ago so I do not want to ever do business from them
Hello Ann,
Thank you for your honest feedback. We completely understand your concern, and we appreciate you taking the time to share your experience. It’s important to us that all pricing details are clear, and we regret that this wasn’t the case for you. If you believe you were charged or have any questions about the service, feel free to reach out to [email protected] or +1 833 600 0218—our team will be glad to review everything for you and assist further. We're here to help if anything remains unresolved.
Best,
Matthew, Ask-Crew Billing Support
[email protected] or +1 833 600 0218
Top-notch service quality. The specialists provided valuable guidance on computer-related matters, making the consultation extremely helpful. I now know exactly where to turn for future support.
Hello, Dustin!
Thank you for your feedback! We're thrilled to hear that you found the guidance valuable and the service top-quality. It’s great to know you feel confident about where to turn whenever you need support. We’re always here to help!
Best,
Anna, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
I received great advice on electronics. The expert quickly resolved my issue and shared useful recommendations. Very satisfied with the experience!
Hello, Horace!
Thank you for your feedback! We're happy to hear that the advice you received was helpful and that your issue was resolved quickly. It’s great to know the experience left you satisfied. If you ever need more guidance, we’re always here to help!
Best,
Anna, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
This platform offers reliable and high-quality assistance. My legal inquiry was handled efficiently, with clear and practical advice from the expert.
Hello, Clara! Thank you for your thoughtful feedback! We’re so glad to hear that you received clear and practical advice for your legal inquiry, and that the assistance met your expectations. If you ever have more questions or need help again, we’re always here for you!
Best,
Matthew, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
This platform is an excellent resource for quick and effective consultations. I had an issue with my car and wasn't sure how to proceed, but the expert provided precise and practical advice that helped me address the problem immediately. Their professionalism and attention to detail made all the difference. I will definitely use this service again for any future questions.
Hello, Sol!
Thank you for your feedback! We're glad to hear that the advice you received was both precise and practical, helping you take action right away. It’s always great to know our support made a real difference. We appreciate your kind words and look forward to assisting you again in the future!
Best,
Matthew, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
My experience with this service was outstanding. The experts were not only knowledgeable but also approachable and patient. They took the time to listen to my concerns and provided clear, detailed answers to all my questions. I highly recommend this platform to anyone in need of reliable and professional consultation, no matter the topic.
Hello, William!
Thank you for your thoughtful feedback! We're thrilled to hear that you had such a positive experience and that our team was able to provide clear, professional, and patient support. Your recommendation means a lot to us, and we're always here if you need guidance on anything else in the future.
Best,
Matthew, Ask-Crew Support
Help@ask-crew. Com or 1 833 600 0218
I had typed in SharkClean.com, guess what came up: askcrew.com! Didn't pay attention(mybad), gave them my debit card ino & voila, charged me $42. Immediately realized my stupid mistake, cancelled the subscription & asked for a refund. I received $21 (half of what they charged!). Plead my case and told them, I had not used their service and made an error. All to no avail. I find out they have a 1.8 out of 5 rating (not to my surprise) and that is on me and I hope no one else makes the same mistake!
Hello Lyn!
Please note that Ask-Crew is an independent online platform that connects users with qualified technical professionals. We are not affiliated with SharkClean.com or any other third-party brand.
Account creation and subscription activation on our platform require user consent. We ensure that all subscription costs are clearly displayed during the sign-up process to maintain full transparency.
If you have any concerns or require further assistance, please don’t hesitate to reach out to us at +1 (833) 660-0069. Our team is happy to help.
They as k for a dollar but take 70
Thrives and crooks
FRAUD
FRAUD FRAUD
OFFER NO USEFULL SERVICE
Do not click
Pretend they are other services
Just computer answers to your questions
Dear Daniel!
Thank you for sharing your feedback. We apologize if your experience did not meet your expectations.
At Ask-Crew, we are committed to providing a transparent and seamless service. All subscription details, including associated costs, are prominently displayed during the registration process to ensure users are fully informed before proceeding.
If you have any concerns or require further assistance, we encourage you to contact us at +1 (833) 660-0069. Our team is here to address your questions and work towards resolving any issues.
Thank you for bringing this to our attention, and we appreciate the opportunity to assist you further.
In my first review on this crew I forgot to mention that as I had paid via PayPal so I thought I had better check my Pay Pal account. Well, these people made my payment recurring and did so without my knowledge - through this way they were able to (I believe unethically) charge my Pay Pall account.
If you have fallen for this trap make sure you cancel any ongoing payments whether it be through Pay Pal or your bank or any other charge card because I have no reason to believe that they will cancel any ongoing payments and of course you're stuck with trying to get your money back. Also, I think you will find that they are not in your country, my last contact showed them as being in Cyprus even though they showed a local phone number.
Hello John!
Thank you for sharing your feedback. We regret any inconvenience or misunderstanding you may have experienced.
At Ask-Crew, we are committed to providing transparent and high-quality services. Subscription terms, including recurring payments, are clearly outlined during the sign-up process to ensure users are fully informed before proceeding.
We understand your concern regarding the charges and assure you that we are here to assist. If you wish to address this issue further or need clarification, please contact our support team at +1 (833) 660-0069. Our team is dedicated to resolving your concerns promptly and efficiently.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve your experience.
Clicked a link for Apple Support and next thing I know I have a charge of $38 on my credit card. And, the support given from this scam company didn't even resolve the issue I was having with Apple TV+.
Go directly to Apple.com for Apple support.
Hello Suzanne!
Thank you for your feedback. We understand your concerns and regret any inconvenience caused.
Please note that Ask-Crew is an independent online platform connecting users with technical experts. We are not affiliated with Apple or any of its services. Subscriptions on our platform can only be initiated by users themselves, and access to our expert services requires explicit account creation.
We are committed to providing transparent and user-friendly services. All subscription terms and potential charges are clearly outlined during the registration process to ensure users are fully informed before proceeding.
If you have further concerns or require assistance, we encourage you to reach out to our support team at +1 (833) 660-0069. Our team is ready to help resolve your concerns and clarify any misunderstandings.
DO NOT GIVE THEM YOUR CARD DETAILS
They require them for site access. DO NOT DO IT. This site is fraudulent. It will start taking money from your account even if you never use the site.
I did so. An online chat bot told me they had nobody available to answer legal or housing related issues.
I quit the site again. I never filled iny details or signed up to any subscription in any way. I did not even fill in my name or email.
A week later they charged me £24 and set up a direct debit to continue taking it weekly.
AskCrewe requested my email to respond to this review. The review stands. I have no subscription to their site. I have no login either. My bank is recovering the money they stole from me.
The site says that you must enter card details to access it at all. With a notice declaring you may be charged £1 temporarily but it will be repaid if you choose not to sign up. All of which is a lie. It charges and returns a pound yes. But then starts charging monthly, even though I never entered my details or created a login.
Their site is fraudulent. DO NOT GIVE THEM YOUR DETAILS
Dear Ed!
Thank you for sharing your experience with us. We deeply regret any confusion or dissatisfaction you have encountered regarding charges. Transparency is a cornerstone of our service, and we aim to ensure that all subscription terms and potential charges are fully disclosed during the sign-up process.
If you feel charges were applied in error, or if you require further clarification, we encourage you to contact our customer support team at +1 (833) 660-0069. Our team is here to assist you and resolve any issues promptly.
We appreciate your feedback and will use it to improve our processes and ensure the best experience for all our customers.
This site invites nothing but Help that isn't worth a penny in your pocket. They charge your acct. $46 per month and you don't even know you have a membership for asking them one question, two and a half months ago. Any person that doesn't have any knowledge or gets mixed up can ask them a question and they get your financial information and tell you that the question is only going to cost you $1, then your signed up for a $46 A MONTH AUTO CHARGE.
So essentially I have been charged at least $92 for two months and one question, a question that did not even help my situation. I then I ask for a refund for two months and they turn it over to their internal team, who you don't get to converse with, and they refund you only $23. That's really a crock of dark brown pudding. Please don't fall for this site it should be taken down by the BBB
Hello Ray!
Thank you for sharing your feedback. We regret to hear about your experience and apologize for any confusion or frustration caused. Our goal is to provide clear and transparent information regarding all subscription charges during the sign-up process to ensure that users are fully informed of the terms.
Concerning your request, feel free to get in touch with us at +1 (833) 660-0069. We are here to assist and would be more than happy to answer any questions you might have.
I didn't even subscribe to them. I just seen the charge on my account so I disputed it. Then I contacted them as well. They told me that since I disputed it through PayPal they wouldn't refund my money. They were beyond rude to me on top of it. PayPal can't prove that I didn't order it so they were no help.
Hello Rebecca!
Thank you for sharing your experience with us. We understand your concerns and deeply regret any frustration you’ve encountered. Transparency is a cornerstone of our services, and we aim to ensure that all subscription details and charges are clearly communicated during the initial stages of registration.
Creating an account on our platform is only possible through the customers' own actions. Without initiating a subscription, it is impossible to access chat with an expert.
If you require further assistance or clarification, we encourage you to contact us directly at +1 (833) 660-0069. Our customer support team is here to assist you and address any misunderstandings to ensure your satisfaction.
Scamers. The have creddit my mastercard whit cost i never askt for😡. Tryed to contact the helpdesk but havent got a answer. Sorry that i cant put up screenshoots of the transiactions but my account dont allow taking screenshoots.
Dear Örjan,
Thank you for bringing this to our attention.
We strive to ensure transparency in all our processes and take such concerns very seriously. All subscription details are clearly outlined during the registration process to ensure users are well-informed before proceeding.
If you believe there has been an unauthorized transaction, please contact our support team at +1 (833) 660-0069. We are committed to resolving your issue and providing any assistance you may need.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Elizabeth,
Thank you for the wonderful feedback! We're delighted to hear that the expert's guidance made the process clear and effective for you. It's great that you're already noticing an improvement—well done! If you need help with anything else, we're just a message away!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218