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🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.
⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.
✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.
🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.
Our Customer Care team is available 24/7 to assist you.
Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.
Ask-Crew Reviews Summary
Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.
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I consulted with an electronics expert, and he resolved my issue very quickly. I am grateful for the clear and professional advice. This is indeed a great resource!
My experience with this service has been overwhelmingly positive. An expert in home appliance repairs helped me solve my problem without delay.
Hello Jhon!
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if you need any further assistance.
My feedback on the platform is entirely positive. I found a competent car repair expert, who resolved my issue efficiently and effectively.
Hello John!
Your satisfaction is our priority, and we're thrilled to hear that you had such a positive experience with our service. Thank you for choosing us, and please don't hesitate to reach out if you need anything else.
This platform is a true lifesaver. The experts are professional and courteous, always available to assist. I've reached out multiple times, and I've been very pleased each time.
Hi Ava!
Your kind words mean a lot to us! We're so glad to hear that you had a positive experience with our service. If you need any further assistance, please don't hesitate to contact us.
The quality of service provided is first-rate. The experts assisted me with computer technology issues, and the consultation proved to be very valuable. Now I know where to go for help!
Hello Graham!
We're grateful for your feedback and thrilled to hear that you had a positive experience with our service! Thank you for choosing us. If you need assistance in the future, please don't hesitate to reach out.
Tried to get info on my verison account and they popped up and for the privilege of NOT answering my question charged my paypal account $45.00. Tried to get paypal to reimburse it and was sent to a ask crew paypal site.
Hello Golden!
Thank you for your feedback. Our goal is always to deliver the highest quality service, and it appears we haven't matched up to that standard in this instance.
Regarding your billing queries, we go to great lengths to fully elucidate all subscription charges during the sign-up phase. We take care to make certain our users are fully aware of all the terms before concluding the procedure.
Concerning your request, feel free to get in touch with us at +1 (833) 660-0069. We are here to assist and would be more than happy to answer any questions you might have.
I would give NO STARS if it was an option.
Ask-Crew is a known scam that I initially fell for by agreeing to a $1 charge for their service. I didn't know they signed my up for autopay on PayPal until I noticed a $46 charge and signup. I NEVER received or asked for their service or signed up. Their email link faked me out in that I thought I was communicating with PayPal (*******@Ask-crew.com). Research on scam I found many other complaints. They even have what looks like a positive response to refund the amount scammed from the victim as posted on PayPal but they never follow-through with the refund.
I believe they actually caused the problem and linked their scam website to fix it. Furthermore, after I realized it was a scam they sent a link to cancel the paypal charge that was also a scam!
Dear Frederick K.,
We regret to hear about your experience.
Rest assured, we are a legitimate question-and-answer service dedicated to providing accurate and helpful assistance. Our subscription terms, including any fees, are clearly displayed during the signup process to ensure transparency.
If you have further concerns regarding your subscription or billing, please contact our dedicated billing team through 1 833 600 0218 or [email protected] for assistance.
You blue screened my 10 YO computer! I lost so much data, memories, locations, connections, tax info, photos, old addys.etc, etc! If I could send you all to hell, I'd give it a try!
Hello Richard,
Please be aware that Ask-Crew is an internet platform specializing in expert advice for tech-related issues. We connect users with qualified technical professionals who can help resolve problems online, without direct access to user's devices.
We sincerely hope you will provide us with an opportunity to serve you with your issue. Please, feel free to send us another chat message anytime - our service is available 24/7.
Absolutely NO HELP. Told them to stop.filed a dispute with bank as you obviously refused to cancel. I don't have the kind of money you charged me with.
Hello William,
Thank you for sharing your thoughts. We constantly aim for excellence in our services, but it seems we missed the mark this time. Concerning your request, feel free to get in touch with us at +1 (833) 660-0069. We are here to assist and would be more than happy to answer any questions you might have.
I took $1 subscription and then charged $43.5. I used card where had no more money and blocked it when I noticed second charge. Support told they do not have this information why I was charged. I requested to remove my payment method immediately and they told they will check my request within 30 days. They do not have option to remove payment info from account. So anyway they keep against your do not give this right to them. I have to block my card and re-order it again for security reason and this is much more painful then $40. Service by the way is useless. They just copy pasted instruction from tiktok how to submit an appeal and sent me when I asked for advise for account reinstatement. Absolutely useless.
Hello Tetiana,
We appreciate your feedback and value your input.
Our constant aim is to offer a seamless and effortless experience to all our clients, with absolute transparency forming the cornerstone of our services. We take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are sufficiently informed of all terms prior to the finalization of the process.
Should you require further information or assistance, please feel free to reach us at +1 (833) 660-0069. We remain at your service and will be delighted to answer any queries you might have.
The Ask-Crew link appeared right below Microsoft on the browser making it look like it was part of Microsoft. After being told I would be charged for $1.00 for what I know not what now, I saw the I had a $46.00 charge to my Pay Pal account. After many rounds of chat, someone finally told me that I was not at Microsoft but Ask-Crew (I had mentioned multiple times that I was a 365 annual subscriber.) I just saw that I did receive a $46.00 credit on my Pay Pal account (I assume from Ask-Crew because Pay Pal would not have had time to process my refund request? Two stars for the refund.
Hello Ross,
Please be aware that Ask-Crew is an internet platform specializing in expert advice for tech-related issues. We connect users with qualified technical professionals who can help resolve different technical problems, including problems with Microsoft products.
Our goal is to provide our clients with a seamless experience, underpinned by total transparency. We strive to reveal all subscription costs explicitly during the signup process, to ensure users have a full understanding of all terms before committing.
Should you require further information or assistance, please feel free to reach us at +1 (833) 660-0069. We remain at your service and will be delighted to answer any queries you might have.
We didnt authorize charges. They charged debit card; dont know how. We "cancelled" the service we didnt ask for and had to cancel the debit card (fraud) the same day. They quickly mad 3 more charges before the card was cancelled. If you see anything with Askcrew, call your bank and cancel immediately. Good luck.
Hello Anne,
We appreciate your feedback and value your input.
Our constant aim is to offer a seamless and effortless experience to all our clients, with absolute transparency forming the cornerstone of our services. We take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are sufficiently informed of all terms prior to the finalization of the process.
Should you require further information or assistance, please feel free to reach us at +1 (833) 660-0069. We remain at your service and will be delighted to answer any queries you might have.
I agreed to pay the $1 for some assistance but they were unable to help but they automatically signed me up for a subscription which I never agreed to and was charged $46. I've asked for a refund but doubt I'll get it!
Hello David,
Thank you for your feedback!
Please note that creating an account on our platform is only possible through the customer's own actions. Without initiating a subscription, it is impossible to access chat with an expert. We also take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are sufficiently informed of all terms before the finalization of the process.
Should you require further information or assistance, please feel free to reach us at +1 (833) 660-0069. We remain at your service and will be delighted to answer any queries you might have.
I paid the "fully refundable $1 and within seconds someone tried to take $200 from my credit card. When I complained, they didn't seem too fussed.
Hello Bernie,
Your feedback is appreciated and your input is valued. Our constant aim is to offer a seamless and effortless experience to all our clients, with absolute transparency forming the cornerstone of our services. We take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are adequately informed of all terms before finalizing the process.
Please give us a call at +1 (833) 660-0069 and we will clear everything up! We remain at your service and will be delighted to answer any queries you might have.
I was using ask crew and never signed up for membership and co.pany too over 100 dollars out of my account and only refunded me 27 dollars I have spoken to a lawyer and unfortunately I will have to sue your company to retrieve the rest of my money. I would rather speak to some one about this from your company before I file charges for theft and drag this into court
Hi Samuel,
We appreciate your willingness to share your experience with us. Our company is built on the foundation of complete transparency with our clients, particularly in matters related to finance. We make sure that all prospective fees are outlined from the very start of the subscription process.
For any additional information, please feel free to contact us at +1 (833) 660-0069. We are always here to assist you and clear any misunderstandings you might have.
While asking for one-time help and insisting I wanted a one-time charge, no membership, no recurring charges. (I had paid a $1 charge to have my problem reviewed, using my debit card.) I was told that my request could be honored. Then, by impulse, I opened my bank app and saw that, while the conversation was going on, they had charged my account $46 with a recurring payment in place. (I made a copy of the entire chat and reported it to the FTC.)
Hello,
Thank you for your review.
Our service is subscription-based and we take extensive measures to precisely display all subscription costs during the registration process, ensuring that our users are sufficiently informed of all terms before the finalization of the process.
Should you require further information or assistance, please feel free to reach us at +1 (833) 660-0069. We remain at your service and will be delighted to answer any queries you might have.
I am really dumbfounded as to why some people give this company a good review as they did nothing but trick me out of $70 for doing absolutely nothing. I don't even know how I reached their site because I was trying to get answers from MyHeritage and somehow was led to Ask-Crew chat assistant which asked me to authorise a $1 charge that would be refunded. I should have stopped there but then I was notified that my account was charged $69 by this company and I went on to realise they were planning to charge this monthly! Luckily I was able to cancel this recurring payment through PayPal and I have opened a dispute with PayPal in the hopes of having this reversed.
Hi Toni,
We appreciate your willingness to share your experience with us. Our company is built on the foundation of complete transparency with our clients, particularly in matters related to finance. We make sure that all prospective fees are outlined from the very start of the subscription process.
For any additional information, please feel free to contact us at +1 (833) 660-0069. We are always here to assist you and clear any misunderstandings you might have.
Google should have kicked this overt scam operation off their platform years ago. They should be exposed by a successful class action.
Terrible, I ask one question. Was sent to a link. Then charged for a full membership fee. It was only supposed to be 1.00. I would not recommend anyone for this 1.00 question fee.
Hello Margaret,
Your feedback is valued and appreciated by us.
Our priority is to provide all clients with a smooth and easy experience, focusing on transparency as a key element of our service. We make sure to clearly outline subscription costs during registration so users are well-informed before finalizing the process.
If you need more information or help, please contact us at +1 (833) 660-0069. We are here to assist you and address any questions you may have.
I asked how to recover an account online and all they said was to keep trying what your doing. No it didn't work and they had no alternate ideas.
They also keep wanting to charge my credit card monthly after giving a useless answer to 1 question.
Hello Mark,
Thank you for taking the time to share your experience. We regret any inconvenience you might have encountered and would like to have one more chance to impress you! If you have questions or requests, please send us another chat message and we will do our best to assist. Our experts are always available for you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Daniel!
We're grateful for your feedback and thrilled to hear about your positive experience with our service! Thank you for choosing us. If you ever need assistance in the future, please don't hesitate to reach out.