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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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PATIENCE OF SEVERAL SAINTS
June 14, 2025

I AM NOT TECH SAVVY AT ALL. HENRY MANAGED TO SORT OUT WHAT IS PROBABLY A MINOR ITEM FOR ANY TECHY PEOPLE.

Date of experience: June 14, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello,

Thank you for your feedback! We're glad to hear our team was able to guide you through it with patience and care. No issue is too small – we're always here to help, tech-savvy or not.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Filed a complaint easily
June 13, 2025

I needed to file a complaint against a service provider, and it felt overwhelming. Legal advice made the process much less intimidating, and I got a positive outcome.

Date of experience: June 4, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Pierre,

Thank you for sharing your experience with us. We're very pleased to hear that the advice helped make the complaint process more manageable and led to a positive result. Navigating such situations can indeed be overwhelming, and it's great that we could support you through it.
If you have any further questions or need assistance, please don't hesitate to get in touch.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Reliable all-around help
June 13, 2025

What stands out about this support service is how broad and reliable it is. From household tasks to tech issues, they've helped me solve a huge variety of problems.

Date of experience: June 5, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello

Thank you so much for your kind feedback!
We're truly glad to know that our support has made a meaningful difference across such a wide range of needs. Reliability and versatility are exactly what we strive for, and it's wonderful to hear that reflected in your experience.
Please feel free to reach out anytime — we're always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Colorado
1 review
0 helpful votes
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Scooter questions answered
June 12, 2025

I had a few technical issues with my electric scooter and got the answers I needed straight away. The advice was precise and easy to follow.

Date of experience: June 12, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Doris,

We truly appreciate your kind words! It's fantastic to know that our team's advice helped you fix the issues with your scooter and that it was easy to follow. Should you need further assistance or run into any other technical questions, we're always here to help!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Laptop help was spot-on
June 12, 2025

I've asked for help with my laptop multiple times and the guidance I've received has always been practical and relevant. What I really appreciate is they never try to push products or upgrades – it's just honest, helpful advice..

Date of experience: June 12, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Lisa,

Thank you for your thoughtful feedback! We're delighted to hear that our guidance has been consistently practical and honest. Providing helpful advice without pressure is very important to us, and it's wonderful to know that it made a positive difference for you.
If you ever have more questions or need assistance, don't hesitate to get in touch.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Texas
2 reviews
0 helpful votes
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Resolving subscription issues.
June 12, 2025

They were so very helpful and guided me step by step through my issue. She was so kind to keep the chat open as I went through all of the necessary processes to resolve the problem.

Date of experience: June 11, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Carol,

Thank you for your kind feedback! We're happy to hear that our team guided you patiently and kindly through every step. Your satisfaction is very important to us. If you have any other questions or need assistance in the future, please don't hesitate to get in touch.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Pennsylvania
1 review
0 helpful votes
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Sven offered me three suggestions which I took 3- 5 minutes each to explore, expecting him to be gone each time I returned to the dialog box. Finally, the fourth one did the trick. Sven, you're the bomb! I hope that this review benefits you.

Date of experience: June 9, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Charles!

We truly appreciate your kind words! It's great to know that our team was there to support you every step of the way. We pride ourselves on offering patient and reliable service, and we're happy to hear you felt well taken care of.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Australia
1 review
0 helpful votes
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Great help and service
June 9, 2025

10-10...

Date of experience: June 10, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Joseph!

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our service. If you ever need assistance again, we're always here to help.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Wisconsin
1 review
0 helpful votes
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My purchase was sent and delivered to an old address.
Got nowhere on my own! Still want purchase, not a refund.
Ask-Crew was patience and curteous, walked me through step by step.
Got my message to seller, and now i Wait. Would definiitely recommend this feature!

Date of experience: June 8, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, John!

We appreciate you sharing your experience! It's wonderful to know that our team could help you sort out the issue and communicate with the seller. Should you need any further assistance, we're always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Brilliant efficient service
June 7, 2025

Brilliant and efficient service and knew his job - He was kind and sympathetic with my situation...

Date of experience: June 7, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Sandra!

Thank you for your kind words! We're happy to hear you had a positive experience with our service. It's always our goal to provide helpful and understanding support.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Samsung mess
June 7, 2025

I couldn't do anything with my phone. I constantly received pop-ups saying my memory was full, i had been hacked, i needed to clean out my files etc. I couldn't even get into my messages or emails.
They were very helpful and patient with me and we finally got things back up and running great.
I strongly recommend the support site.

Date of experience: June 7, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Jill,

Thank you so much for your thoughtful feedback! We're really glad our team could help you work through the issues on your phone and get everything running smoothly again. It's great to know you felt supported and that our approach made a difference. If anything comes up again, don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Kentucky
1 review
0 helpful votes
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Remote issue
June 6, 2025

It was outstanding. It took the Technician approximately six minutes to help me with my problem. I will not have to visit a Best Best store and discuss with a Geek squad person.

Date of experience: June 6, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Henry!

Thank you for your feedback! We're happy to hear your issue was resolved so quickly. It's great to know we could save you a trip and make the process easier for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Samsung Phone
June 6, 2025

I had a problem with unlocking my Samsung Flip Z3 phone. I had forgotten my pattern
Nick B was very helpful in resolving my issue.

Date of experience: June 6, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Chris,

Thank you for sharing your experience! We're so glad to hear that Nick B was able to help you unlock your device successfully. It's always great to know our support made a difference. If you ever need anything else, feel free to reach out.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

South Carolina
1 review
0 helpful votes
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Excellent help that didn't work, but they tried everything. The problem is that MS help is a total piece of $#*!!

Date of experience: June 5, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello David,

Thank you for your honesty feedback. We're truly glad our team was able to support you, even if the issue couldn't be fully resolved due to external factors. If there's anything more we can do, or if you have other questions down the line, please feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Nevada
2 reviews
0 helpful votes
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My question about identification for air travel in the USA, due to losing drivers license for medical reasons, was answered to my satisfaction

Date of experience: June 4, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello Terri,

Thank you for sharing your experience! We're glad we could provide the information you needed about air travel identification. If you have any other questions or need further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Georgia
1 review
0 helpful votes
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Great help highly recommend!
June 4, 2025

Was very satisfied with this company and their patience. Very knowledgeable, easy to comunicate with i would use this company again if ever the need shoud arise.Elijah was the tech support that i worked with and i have given him a five star in my reveiw.

Date of experience: June 4, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Floyd!

We truly appreciate your kind words! It's great to know that you had such a positive experience with our team. Don't hesitate to reach out if you need anything else in the future.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Connecticut
1 review
0 helpful votes
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My experience was great. I was given the steps to take. The instructions were easy. Awesome service 😊

Date of experience: June 3, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Cathy!

We appreciate your feedback! It's great to know the guidance was easy to follow and that you were satisfied with the support. We're always here if you need us again.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Alex was a nice guy
June 3, 2025

I had a few questions about traveling with Delta and Alex answered them right away! I get to bring lots of luggage! 😄

Date of experience: June 3, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Beth!

Thank you for your feedback! We're glad you got your questions answered promptly and that you're all set for your travels. If anything else comes up, we'll be happy to help again!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Couler printing
June 1, 2025

Excellent help, tried different ways to help, very pleased, will use this site again. Very helpful indeed

Date of experience: June 1, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello, Rita!

Thank you for your feedback! We're glad to hear you found the help excellent and resourceful. It's great to know you'd return—don't hesitate to reach out anytime you need assistance!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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WONDERFULL
May 31, 2025

I'm a poor user and this was a full filling experience.
I'm unable to get this activity on my own THERE is nothing more to say so this is merely filler

Date of experience: May 31, 2025
Ask-Crew S. Ask-Crew Rep
10 months ago

Hello John,

Thank you for sharing your experience with us! We're glad to know that our service was fulfilling for you. If you have any questions or need further assistance, please feel free to contact us at any time.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218