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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
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Tax filing support
June 25, 2025

Filing for tax deductions used to feel complicated, but I got step-by-step support that cleared everything up. The process is now totally manageable.

Date of experience: June 20, 2025
Ask-Crew S. — Ask-Crew Rep
9 months ago

Hello Max,

Thank you for sharing your experience! We're happy to hear that the step-by-step support made filing for tax deductions clear and manageable. It's great when a once-complicated task becomes straightforward. If you ever need more assistance, we're here to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Boiler choice made easy
June 25, 2025

Choosing a new boiler felt like a big decision, but I got advice on energy efficiency and long-term savings. I'm confident I made the right call.

Date of experience: June 25, 2025
Ask-Crew S. — Ask-Crew Rep
9 months ago

Hello Rosetta,

Thank you for sharing your feedback! We're glad the advice on energy efficiency and savings helped you feel confident in your boiler choice. If you ever need more guidance or assistance, we're here to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Saved a jacket
June 24, 2025

One of my favourite jackets almost got ruined in the wash. Thanks to clever laundry advice, I was able to clean it properly and keep the fabric in great condition.

Date of experience: June 24, 2025
Ask-Crew S. — Ask-Crew Rep
9 months ago

Hello, Angela!

Thank you for your feedback! We're so glad to hear the advice helped save your favorite jacket. It's always a win when a little guidance can keep something you love in great shape.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Alex from Ask-Crew was amazing. Patient and clear with his instructions. We had to do several steps before my issue with the ink cartridges getting cleaned enough to provide me solid lines on all colors. I will use this service again. Prompt, knowledgeable and resolved my issue quickly.

Date of experience: June 23, 2025
Ask-Crew S. — Ask-Crew Rep
9 months ago

Hello, Cathleeen!

Thank you for your feedback! We're glad to hear Alex was able to guide you through the steps and get your printer back in shape. It's great to know the issue was resolved and that you'd turn to us again in the future!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Apple watch issue fixed
June 23, 2025

My apple watch was showing the time with a red lightening bolt next to it. The watch would not do anything so i contacted apple on their help web site. I told the person my issue and she transfered me to ask-crew where Henry S figure out my issue and had my watch up and runnig again.

Date of experience: June 23, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Frank!

Thank you for your feedback! We're glad to hear that our team was able to assist you in resolving the issue with your Apple Watch and get it running again. We're always here to help with any other questions or issues you may have, so don't hesitate to reach out!

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Rental contract support
June 23, 2025

A quick consultation with a lawyer helped me draft a rental agreement I actually felt good about signing. Everything was made clear and legally sound.

Date of experience: June 23, 2025
Virginia
1 review
0 helpful votes
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Kitchen sink guidance
June 23, 2025

I was overwhelmed by the options while choosing a kitchen sink. Thankfully, a designer explained the pros and cons of different materials and offered practical installation tips.

Date of experience: June 23, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Linda!

Thank you for your feedback! We're happy to hear the guidance you received made your decision easier and more informed. It's always our goal to provide practical advice that takes the stress out of projects like this.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Bad emails sent to me
June 20, 2025

The guy was very good and told me what to do. I have been sent receipts with just my email address on it sking for money and he was very good anst helping me to get it sorted out.

Date of experience: June 20, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Edward!

Thank you for your feedback! We're glad our team member was able to guide you through the issue and help you sort things out. If anything else comes up, we're always here to support you.

Best,
Matthew, Ask-Crew Support
[email protected] or +44 7700 170576

Virginia
1 review
0 helpful votes
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Solved my Facebook issue
June 20, 2025

I had a serious Facebook security issue and didn't know who to ask for help. A Howly expert helped me recover my account and explained how to keep it secure. That guidance was incredibly valuable.

Date of experience: June 20, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Elizabeth!

Thank you for your feedback! We're really glad our expert could help you recover your Facebook account and guide you through securing it. It's great to hear the experience was valuable and reassuring for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Fixed window lock
June 20, 2025

Replacing a broken window lock felt like a professional job, but the expert walked me through it in simple terms. It turned out to be a smooth and stress-free fix.

Date of experience: June 20, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Connie!

Thank you for your feedback! We're glad the step-by-step guidance made things easier and helped you handle the fix confidently. Always happy to support you with practical solutions!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Bike chain fix
June 20, 2025

I'd never adjusted a bicycle chain or gears before, but the troubleshooting tips worked brilliantly. The bike runs like new again.

Date of experience: June 9, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello Marie,

Thank you for the great feedback! We're thrilled to hear that the troubleshooting tips helped you adjust your bike chain and gears successfully. It's awesome to know your bike is running like new again! If you need more help in the future, feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Patience displayed
June 19, 2025

Stayed with me until finished. I had to take breaks and this was just fine with the Representative. I appreciated his patience since I had been frustrated in trying to solve my problem. Thank you,
Sincerely,
P.Geer

Date of experience: June 19, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Pierpont!

Thank you for sharing your feedback! We're so glad to hear that our team was able to assist you with patience and stay with you until the issue was resolved. We understand how frustrating these problems can be, and we're happy to have provided the support you needed.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Rhode Island
1 review
0 helpful votes
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In Praise of Henry
June 19, 2025

I've been sitting for weeks, anticipating hours of nonsense trying to get my printer back on line. I shouldn't have waited so long. Henry was wonderful, stayed with me after the first few failed attempts and arrived at the perfect solution. I am so grateful for easy, competent help -- at 80 years old, I am trying my best with electronics, but need all the help I can get. So thank you, thank you, thank you for Henry! Give the guy a good raise!

Date of experience: June 19, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Elda!

We truly appreciate your kind words! It's fantastic to know that our team provided the support you needed with care and patience, ensuring a successful resolution. If you have any more questions or need further help, we're always here to assist!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Texas
1 review
0 helpful votes
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Great service
June 19, 2025

I don't see how anyone would have been to do by themselves. The step by step help was the only way. Was great

Date of experience: June 19, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Vicki!

We truly appreciate your kind words! It's great to know that the step-by-step support made the process much easier for you. We're always here to provide the help you need. If you have any more questions or need further assistance, don't hesitate to contact us!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Satisfied with Advice
June 19, 2025

Ask-Crew could not resolve my problem, but gave me an 0800 number to ring my landline provider who could.

Date of experience: June 19, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello Annabella,

Thank you for your feedback! We're sorry that we couldn't resolve your issue directly, but we're glad to hear that we were able to provide you with the necessary information to get the help you needed. If you have any other questions or need further assistance, we're always here to support you.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Stored veggies better
June 18, 2025

Space on the balcony is tight, but I got creative storage ideas for keeping vegetables fresh outside. It's now much more practical.

Date of experience: June 18, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Dorothy!

Thank you for your feedback! We're so glad to hear that our team was able to provide creative storage ideas that helped you make the most of your balcony space. It's great to know that it's now more practical for storing vegetables. If you need any further assistance or have more questions, feel free to reach out anytime!

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Garden drainage fix
June 17, 2025

There were ongoing drainage issues in the garden plot. With expert input, I implemented a simple fix that's worked very well and didn't cost much.

Date of experience: June 9, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, Gary!

Thank you for your feedback! We're glad to hear the guidance helped you implement an effective and budget-friendly solution. If you ever need more assistance, we're here for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Mobile tariff explained
June 16, 2025

Mobile tariffs can be confusing, but I got a breakdown of my options that made it easy to choose the best plan for my needs.

Date of experience: June 3, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello Don,

Thank you for your feedback. We're glad to hear that we could make mobile tariffs clearer for you and help you choose the best plan for your needs.

If you need any further assistance, we're here to help.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

North Carolina
1 review
0 helpful votes
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I6top20 reviews
June 15, 2025

Good, everything was fine and dandy! I couldn't remember when I have had such a wonderful time with site jabber.

Date of experience: June 14, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello Sandra,

Thank you for your cheerful feedback! We're so glad everything went smoothly for you and that you had such a great experience. If there's anything else you need or any questions we can help with, feel free to reach out!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Nevada
1 review
0 helpful votes
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ARM Processor issue
June 14, 2025

Different screen for an ARM processor which will probably get rectified in the future. Overall, I love TrendMicro and the expertise they provide. Roxanne D. Was very helpful and informative... Thanks for the great product, I have it in 3 machines and will expand to 5... JT

Date of experience: June 14, 2025
Ask-Crew S. — Ask-Crew Rep
10 months ago

Hello, James!

Thank you for your feedback! We're really glad the support you received made a positive impact. While we're an independent service and not affiliated with Trend Micro, it's great to hear you're enjoying your setup across multiple devices. We're always here to help with any tech questions you might have.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218