On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.
⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.
✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.
🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.
Our Customer Care team is available 24/7 to assist you.
Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.
Ask-Crew Reviews Summary
Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.
We monitor reviews for authenticity
My router was constantly dropping the signal, and I was sure I'd have to replace it. But the expert walked me through a few simple tweaks, and now it works better than ever. No more frustration—and I didn't have to spend a dime on new equipment.
My mom was about to throw out her old washing machine, assuming it was done for. Thanks to expert guidance, we managed to fix it together. She was thrilled—and honestly, so was I.
Hello, Brenda!
Thank you for your feedback. It's wonderful to hear that the expert's guidance helped you and your mom save the washing machine—what a great team effort! We're so glad the solution worked out and brought some joy along the way.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
In the first place - awkward with paypal site cos I could not get into it! It wouldnt believe that I am - me!
Thank you very much for your help. Marion Beaumont.
Hello, Marion!
Thank you for your feedback. We're really glad to hear that the issue was resolved quickly, even with the initial PayPal hiccup. If anything else comes up, don't hesitate to reach out—we're always here to help.
Best,
Matthew, Ask-Crew Support
[email protected] or +44 7700 170576
When my phone froze, I panicked and had no idea what to do. Luckily, the expert guided me through a hard reset step by step. It felt like a small miracle when it came back to life so quickly.
Hello, Tiffany!
Thank you for your feedback! We're so glad the expert could walk you through the reset and get your phone working again in no time. It's always a relief when things bounce back that fast!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
I was about to buy a refrigerator that wouldn't have fit in my kitchen. Thankfully, the expert pointed out what I missed—important dimensions and energy ratings—and helped me choose a better one.
Hello Sharon,
Thank you so much for sharing your feedback! We're glad the expert support helped you avoid a mismatch and find the right refrigerator for your space. If you ever have more questions or need further assistance, feel free to reach out anytime.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
My bathroom sink had been blocked for days and nothing worked. With one simple suggestion using common items I already had, the drain cleared instantly. I only wish I had asked for help sooner.
Hello Jessica,
Thank you for sharing your experience! We're happy to hear that a simple suggestion helped clear your bathroom sink quickly. If you ever need assistance or have questions, please don't hesitate to reach out.
Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218
When I needed to reset my work laptop, I was worried it would be a hassle. But the expert guided me through it step by step, and now it runs better than ever – like getting a brand-new device.
Hello Laura,
Thank you for your feedback! We're so glad our expert could walk you through the reset process and help get your laptop running like new. It's great to hear that everything went smoothly and made a real difference!
If you ever need further help, feel free to reach out anytime.
Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218
A leak under my sink caught me completely off guard. The expert walked me through stopping the water safely and sealing the pipe until a plumber could come. It saved me from a much bigger mess.
Hello Joy,
Thank you for your feedback! We're so glad our expert was able to guide you through the emergency and help prevent a bigger issue. If you ever need assistance again, we're always here to help.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
It took a while, but we got it not sure if you did it or if I did it but it's on without looking at any serial numbers or all that
Hello John,
Thank you for sharing your experience! We're glad to hear the issue was resolved, whether it was with our help or your own efforts. If you ever need assistance or have questions in the future, feel free to reach out—we're here to support you.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
Alex was most professional and expedient. He patiently assisted me in rectifying my issues. Great work!
Hello, Margaret!
We appreciate your feedback! It's wonderful to hear that the expert guided you through the issue with professionalism and care. We're always here to provide clear, respectful support whenever you need it.
Best regards,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
My issue was a new TV. I set it up and then did not turn it on for 2 more days. There was no sound at all. The tech that helped me was excellent. He had to lead me through several steps to solve my problem. Spent a lot of time (3 hours) but that was not the fault of the tech. I had to finally do a factory reset so needed to enter all new info. I did get it accomplished and send thanks and blessings to the tech who helped me.
I did have problems with the site. I lost contact several times, then I was able to stay connected.
Hello, Jacqueline!
Thank you for taking the time to share your experience. We're glad to hear the expert stayed with you through every step, even with the challenges along the way. It's great to know the issue was resolved, and we appreciate your patience and kind words. We're always here to help, no matter how long it takes.
Best regards,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
Even though I'm not very confident with technology, the expert made setting up my email easy. They explained everything patiently and pointed out common mistakes to avoid, which gave me a lot more confidence moving forward.
Hello, Hollie!
Thank you for your feedback! We're really glad to hear the email setup process went smoothly and that our expert helped build your confidence. If you ever need more help, we're just a message away!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
I appreciate that it's all done via chat. I'm not a fan of phone calls, so being able to just message and get clear help is a big plus.
Sven was extremely helpful. Asked plenty of questions to determine the nature of my issue and was able to resolve the problem within a very short space of time
Hello, Phil!
Thank you for sharing your experience! We're glad to hear that the expert took the time to understand your issue thoroughly and was able to provide a quick and effective solution. Thoughtful support and clear communication are what we strive for every day.
Best regards,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
Through Henry's coaching, lots of patience as I was exasperated, Henry provided me expertise directions, and my speaker is now installed and operational!
Hello, Teresa!
Thank you for sharing your experience! We're glad to hear that the expert's guidance and patience helped you through a frustrating situation. It's great to know your speaker is now up and running. We're always here to support you every step of the way.
Best regards,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
Canceling my subscription was easy and rapid. I appreciated the entire ordeal and how simple it was.
Hello, Eric!
Thank you for your feedback! We're glad to hear the cancellation process was smooth and straightforward for you. If you ever need assistance again, we're here to help.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
Buying a used car can be risky, but expert advice helped me avoid scams. They pointed out red flags to look for, which made the whole process a lot safer.
Hello, Heather!
Thank you for your feedback! We're glad our expert tips made your car buying experience smoother and more secure. It's great to hear you felt more confident and informed throughout the process.
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
What seemed like a tricky tap replacement ended up being very doable. Thanks to clear, detailed instructions, the job went smoothly with no leaks or unexpected problems.
Hello, Brenda!
Thank you for your feedback! We're glad the instructions helped make your tap replacement a smooth and successful task. Feel free to reach out anytime you need assistance again!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218
When my TV remote stopped working, I thought I'd need a new one. Instead, I learned how to check the batteries and sensor, and it started working again—problem solved.
Hello, Barbara!
Thank you for sharing your experience! We're glad our expert was able to guide you through a simple fix and save you the trouble of replacing your remote. Sometimes a quick check is all it takes, and we're happy it worked out for you.
Best regards,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218
I was unsure about bathroom tiles, but the designer helped me choose something that looked great and stayed within budget. Their insight was invaluable.
Hello David,
Thank you for your lovely feedback! We're so glad to hear that the designer could guide you to a choice that fit both your style and budget. It's always rewarding to know our support made a meaningful difference.
If you need any more assistance or advice, feel free to reach out—we're here to help!
Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Luis!
Thank you for your feedback! We're glad to hear the expert's advice helped stabilize your router and saved you from unnecessary expenses. It's always a win when tech works smoothly again—reach out anytime you need a hand!
Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218