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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

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Georgia
1 review
0 helpful votes
Follow Lorie M.
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Friendly and human support
July 15, 2025

The support never feels robotic or scripted. Every time I've used the chat, the person on the other end has been friendly, respectful, and clearly knows what they're doing. It makes a real difference.

Date of experience: July 15, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Lorie!

We appreciate your kind words! It's great to know that our team's approach left a positive impression. We're committed to offering clear, respectful support every time you reach out.

Best,
Anna, Ask-Crew Support Team
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Steven M.
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I had a broken tile in my kitchen and assumed it would take a pro to fix. With a bit of guidance, I managed the repair myself—and it looks flawless. I saved money and learned something new.

Date of experience: July 15, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Steven!

Thank you for your feedback! We're so glad you took on the tile repair and nailed it—literally and figuratively! It's always a win when you save money and pick up a new skill along the way.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Georgia
1 review
0 helpful votes
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Alarm system back in action
July 15, 2025

Our home alarm stopped working and I couldn't figure out why. I got clear, model-specific help and had it back online in just minutes. I'm glad I didn't try to guess my way through it.

Date of experience: July 6, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Gloria!

Thank you for your feedback! We're so happy the expert could provide clear, targeted help to get your alarm system back online quickly. Definitely better than guessing your way through it!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Saved my assignment deadline
July 15, 2025

I'm a student and had trouble connecting my printer to my laptop while working on an assignment. I honestly thought I'd miss the deadline, but with Howly's assistance, I managed to submit everything just in time. Really grateful for their support

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Mario!

Thank you for your feedback! We're so glad we could help you get that printer sorted and your assignment in on time. Nothing beats the feeling of hitting "submit" with minutes to spare!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Georgia
1 review
0 helpful votes
Follow Rebecca E.
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I wanted curtains that looked good but also helped with heat. The expert helped me choose ones that did both—and now the room stays cooler and looks more put together.

Date of experience: July 9, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Rebecca!

Thank you for your feedback! We're so glad the expert helped you find curtains that are both stylish and energy-saving. It's great to hear your space feels cooler and more polished!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Now we both use it
July 15, 2025

At first, it was only my wife using Howly, but now we both rely on it. It's incredibly convenient – no matter what we're dealing with, we always receive clear and helpful answers.

Date of experience: July 6, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Billie!

Thank you for your feedback! We're thrilled to hear it's become a go-to resource for both of you. Clear, helpful answers—no matter the question—is exactly what we aim to deliver!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

South Carolina
1 review
0 helpful votes
Follow Nancy H.
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No app needed – just ask
July 14, 2025

One of the things I love is that you don't need to download anything. Just visit the website and start asking questions. It's incredibly convenient.

Date of experience: July 14, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Nancy!

Thank you for your feedback! We're so glad you appreciate the convenience—no apps, no hassle, just answers when you need them. That's exactly what we aim to provide!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Rhode Island
1 review
0 helpful votes
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Fast help I didn't expect
July 14, 2025

I was honestly shocked by how quickly I got the help I needed. What felt completely overwhelming turned out to be a simple five-minute solution once I received the right instructions. It saved me so much time and stress.

Date of experience: July 14, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Martha!

Thank you for sharing your experience! We're so glad the support you received made things easier and helped turn a stressful situation into a quick solution. That's exactly what we aim for.

Best,
Anna, Ask-Crew Support Team
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Mia T.
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Setting up a smart doorbell seemed too technical, but the expert's instructions were so easy that I had it working in no time. Now I can check who's at the door from my phone, even when I'm away. I feel much more secure.

Date of experience: July 14, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Mia!

Thank you for your feedback! We're so happy to hear that the setup was smooth and that you're feeling more secure with your smart doorbell. Peace of mind is exactly what we aim for!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Tennessee
2 reviews
0 helpful votes
Follow Reinaldo W.
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We wanted a water filtration system, but I had no idea which one to choose. The expert helped us find a solution that fits our home, and now we have clean, great-tasting water every day.

Date of experience: July 3, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Reinaldo!

Thank you for your feedback! We're so glad our expert could guide you toward the right filtration system. It's great to hear your family is enjoying cleaner, better-tasting water every day!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Utah
1 review
0 helpful votes
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Problem with order sent
July 12, 2025

Mary was extremely patient and cordial trying to help me as I am not very good with the computer. She is a good example of customer serviice.

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Connie,

Thank you so much for your kind feedback! We're delighted to hear that Mary was patient and cordial while assisting you. We truly appreciate your recognition and will share your compliments with her. If you ever need further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Nancy L.
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I needed an air purifier for my daughter, and the expert helped me find one that suits her allergies, the room size, and my budget. It works beautifully and she's been sleeping so much better.

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Nancy!

Thank you for your kind feedback! We're so glad the expert could help you find the right air purifier—it's wonderful to hear your daughter is sleeping better and feeling more comfortable.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Study space that boosts focus
July 11, 2025

I wanted to help my child focus better at home. The expert shared tips on furniture layout, lighting, and reducing distractions. It made a noticeable difference in how comfortably she studies now.

Date of experience: July 5, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Kelly!

Thank you for your feedback! We're glad the tips on creating a better study environment made a positive impact. It's great to hear your child is now studying more comfortably and with better focus.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
Follow Lola B.
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My friend's computer wouldn't start, and he was ready to pay for repairs. I remembered the expert advice I got before and helped him troubleshoot. It felt amazing to fix it ourselves.

Date of experience: July 10, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Lola,

Thank you for sharing such a great experience! We're thrilled to hear that the expert advice you received helped you assist your friend and avoid unnecessary repair costs. It's always rewarding to solve things on your own—well done! If you ever need more guidance, feel free to reach out.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Colorado
1 review
0 helpful votes
Follow Lai R.
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Thanks to expert advice, I finally understand how to keep my car battery healthy in all seasons. I feel more confident on the road and haven't had any unexpected issues since.

Date of experience: July 6, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Lai,

Thank you for your wonderful feedback! We're glad to hear that expert advice helped you maintain your car battery and feel more confident while driving. If you ever need further guidance or assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Excellent!
July 9, 2025

No wait, and they were very prompt to access the problem. It is so nice to be able to connect immediately

Date of experience: July 9, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Holly!

Thank you for your thoughtful feedback! We're pleased to know that you were able to connect with us right away and that the issue was addressed promptly. Fast and direct support is something we prioritize, and it's great to hear it made a positive impact on your experience.

Best,
Matthew, Ask-Crew Support Team
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
Follow Kendra V.
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Mounted a mirror like a pro
July 9, 2025

I had no clue how to hang a heavy mirror, but the expert gave me tips on anchors and weight distribution. The result is a securely mounted mirror that looks amazing—and I didn't damage the wall.

Date of experience: July 9, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Kendra!

Thank you for your feedback! We're glad the advice you received made the process simple and effective. It's great to hear the mirror is up securely and looks great.

Best,
Anna, Ask-Crew Support Team
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Saved my gaming laptop
July 9, 2025

My laptop kept overheating and I thought it was dying. But with help, I learned how to clean it and adjust a few settings. Now it's running cool and fast again—like it's brand new.

Date of experience: July 4, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Martin,

Thank you for sharing your experience! We're so glad to hear that the guidance helped you get your laptop back in top shape. It's great to know it's running cool and fast again. If you ever need more help, feel free to reach out anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Lighting made easy and stylish
July 8, 2025

I was totally lost when it came to ceiling lights. But the expert explained everything clearly—from wiring basics to choosing the right fixtures. Now my room looks fantastic and works well too.

Date of experience: July 3, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Benjamin!

Thank you for your feedback! We're happy to hear that the guidance helped transform your space with both style and function. Great lighting really does make a difference!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
Follow Nancy L.
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Shopping for a vacuum used to feel impossible with so many models and features. The expert took the time to understand my needs and space and helped me choose one that fits perfectly—without going over budget.

Date of experience: July 2, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Nancy!

Thank you for your feedback! We're glad our expert could make your shopping experience smoother and help you find the right fit without any hassle. Always happy to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218