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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Solved a mold problem easily
July 23, 2025

I had a mold problem in the bathroom and didn't know where to start. The expert's advice was thorough—they suggested effective cleaning products, safety gear, and even gave tips for preventing it in the future. Now the bathroom is clean and fresh again.

Date of experience: July 23, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Kelly,

Thank you so much for sharing your positive experience! We're really happy to hear that the expert's advice helped you tackle the mold problem effectively and that your bathroom is fresh and clean again. If you ever have any other questions or need further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Australia
1 review
0 helpful votes
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Potential scam
July 23, 2025

The technician demonstrated a great deal of expertise, explained the proposed action and reasons, and did not assume any jargon or technical expertise on my part. All around, very pleasant and reassuring interaction.

Date of experience: July 23, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Bob,

Thank you so much for your thoughtful feedback! We're glad to hear that the technician took the time to explain everything clearly and made the experience reassuring and pleasant for you. If you ever need further assistance or have more questions, please don't hesitate to reach out—we're always here to help.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Fast and effective help
July 23, 2025

I was genuinely impressed by how quickly I received assistance. What seemed like a major issue turned out to be incredibly easy to fix with just a few simple steps, thanks to the expert's clear instructions.

Date of experience: July 20, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Andre,

Thank you so much for your kind feedback! We're really glad to hear that the expert's clear instructions helped turn a stressful situation into a quick and simple fix. If you ever need help again or have any questions, don't hesitate to reach out—we're always here to support you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Clear advice
July 22, 2025

Every detail was covered clearly. I didn't feel confused or unsure at any point. I got the exact guidance I needed and felt totally confident moving forward.

Date of experience: July 22, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Juan!

Thank you for your feedback. We're glad the guidance was clear and gave you the confidence to move forward without uncertainty. That's exactly what we aim to provide.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Clean water every day
July 22, 2025

I got excellent support when choosing a water filtration system for our house. The expert considered our needs and water quality, and now we enjoy fresh, clean water every day.

Date of experience: July 12, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Elizabeth!

Thank you for your feedback. We're pleased to hear the expert helped you find the right solution for your home. Enjoy the clean water—it makes a real difference.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Fixed mom's washing machine
July 21, 2025

My mom nearly threw out her washing machine because it wasn't working. But we followed the advice together and got it running again. She was thrilled and I was grateful for the help.

Date of experience: July 21, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Emma!

Thank you for your feedback. We're glad the advice helped you get the washing machine working again—and even better that you could solve it together. That kind of outcome is exactly what we aim for.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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My new go-to for help
July 21, 2025

I used to waste hours searching the internet for help. Now, I just ask a question and get reliable expert guidance within minutes. It's become my go-to resource.

Date of experience: July 14, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Barbara!

Thank you for your feedback. We're pleased to know you've found a dependable and time-saving solution with us. It's great to be your go-to for expert guidance.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Ohio
1 review
0 helpful votes
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Fixed my problem
July 19, 2025

Nick B went right to work to fix my issue, asked appropriate questions, and gave me different options to try. He waited for my response for each method he had me try

Date of experience: July 19, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Kathy,

Thank you so much for your thoughtful feedback! We're glad to hear that Nick B was thorough, responsive, and guided you patiently through different solutions. It's great to know the support was helpful. If you ever need anything else, feel free to reach out—we're always here for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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A truthful reply to your problem
July 19, 2025

I suffer with arthritis and can't use a touch screen or tablet, so it will take to long to express my experience.

Date of experience: July 8, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Jack!

Thank you for your feedback! We're really glad you took the time to share, especially given the challenges. If there's ever anything more we can do to support you, we're here and ready to help in any way that works best for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +44 7700 170576

Texas
1 review
0 helpful votes
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Gaming laptop runs like new
July 18, 2025

My gaming laptop used to overheat all the time. With the expert's help, I cleaned the fans and tweaked some settings. It runs cooler now and feels like a new machine.

Date of experience: July 13, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Kathleen,

Thank you for sharing your experience! We're really glad to hear that the expert's guidance helped solve the overheating issue and gave your gaming laptop a fresh start. If you ever need more assistance or have questions in the future, feel free to reach out—we're here to help.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Illinois
1 review
0 helpful votes
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Helpful and quickly
July 18, 2025

They responded so quickly and were genuinely helpful. I wouldn't hesitate to reach out to them again if something else comes up.

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, Mildred!

Thank you for your feedback! We're so glad you felt supported and got quick help when you needed it. We'll be here anytime you need assistance again!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Solved a mold problem with ease
July 18, 2025

There was mold building up in the bathroom, and I didn't know where to start. The expert gave me clear steps, from safe cleaning products to long-term prevention tips. The space is now clean, fresh, and mold-free.

Date of experience: July 7, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Jorge,

Thank you so much for sharing your experience! We're really glad to hear that the expert was able to guide you with clear steps and helpful prevention tips. It's great to know your bathroom is now clean and mold-free. If you have any questions in the future or need further assistance, please feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Garage transformation made simple
July 17, 2025

My garage was a total mess. The expert suggested smart storage tips like wall hooks and labeled bins, and now I can actually find what I need. It's gone from chaos to organised space.

Date of experience: July 17, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Lisa,

Thank you for sharing your experience! We're so glad to hear that the expert's tips helped turn your garage into a well-organized space. It's always rewarding to see simple solutions make such a big difference. If you have any questions or need more ideas in the future, feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Electrical work with confidence
July 17, 2025

I'd never dared touch anything electrical before, but the instructions were so clear and safety-focused that I managed to change a light switch all by myself. It might seem small, but I felt genuinely proud.

Date of experience: July 17, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Andrew,

Thank you for sharing such a personal and uplifting experience! We're so glad the clear, safety-focused instructions gave you the confidence to tackle the job yourself. It's not small at all — feeling proud of what you accomplished is what matters most. If you ever need help again, we're here for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Pennsylvania
1 review
0 helpful votes
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Stayed with me.
July 16, 2025

This account is a bulk one and I have no cel phone and computer in on one floor and TV on another so had to go back and forth when things were tried on the TV. Finally got a live person to talk to and got the remote activated except for the volume which cannot be controlled or turned off. Will need op contact Xfinity again to correct this.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello, George!

We appreciate your message! It's great to know that most of the activation process went smoothly. If the volume control is still giving you trouble, we're here and ready to help whenever you need us.

Best,
Matthew, Ask-Crew Support Team
[email protected] or +1 833 600 0218

Kentucky
1 review
0 helpful votes
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Helpful app safety advice
July 16, 2025

I wanted to install a new app but wasn't sure whether it was safe. The expert gave me straightforward, honest advice and even showed me how to check permissions and app reviews on my own going forward.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Joanne,

Thank you for sharing your experience! We're glad the expert provided clear, honest advice and empowered you to check app safety on your own. If you ever need further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Patient and clear explanations
July 16, 2025

One thing that really sets Howly apart is their patience. They take the time to make sure you truly understand the solution and feel confident before ending the chat. You're never left feeling rushed.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Dorothy,

Thank you for your thoughtful feedback! We're truly glad to hear that the patience and care shown during your experience made a difference. It's important to us that you feel confident and supported every step of the way. If you ever need help again, we're always here for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Ohio
1 review
0 helpful votes
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Expert advice is a time-saver
July 16, 2025

I used to waste hours digging through forums and videos online. Now I just ask a question and get the right answer in minutes. It's accurate, fast, and takes the stress out of problem-solving.

Date of experience: July 11, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Kim,

Thank you for your kind words! We're so glad to hear that the service has made problem-solving faster and less stressful for you. If you ever have more questions or need assistance, we're always here to help.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Support that felt truly personal
July 16, 2025

I didn't expect much from an online chat, but the help I received was thoughtful and genuinely caring. I never felt rushed—just listened to and supported the whole way through.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Karen,

Thank you so much for your heartfelt feedback! We're truly glad to hear that your experience felt thoughtful and supportive. Providing attentive, caring help is something we value deeply, and it's great to know that came through. If you ever need anything else, we're always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Minnesota
1 review
0 helpful votes
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There was a time I messed up my phone settings and thought I'd have to reset everything. Thanks to Howly, I was able to fix the problem without losing a single thing. That kind of help is invaluable.

Date of experience: July 16, 2025
Ask-Crew S. Ask-Crew Rep
9 months ago

Hello Madeleine,

Thank you for sharing your experience! We're glad to hear you were able to fix your phone settings without losing any data. It means a lot to know our help made a difference. If you ever need assistance, feel free to reach out anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218