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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Je suis satisfait de ma commande, rapidement livrée et solidement emballée
It didn't come with clean cloth or strap tool. It would be nice if it does
Aasford has deals for top brands and I will definitely buy again and recommend to my friends and family
Fast and efficient and reasonable
Good quality no damage and fit perfect
So far I have purchased and I am satisfied with the products, they are original and of high quality and I will continue buying.
Poor quality as not as advertised. Watch out. Product fell apart shortly after purchase.
My experience always been amazing with ashford.com highly recommended
Shopping was easy, pricing is great and shipped quickly. Product arrived as described. Authorized dealer is reassuring. Looking forward to buying more watches from Ashford!
Great experience as always
Not only the first was the 3 times buying from Ashford
The order arrived quickly and the ordering process and handling were excellent. Unfortunately, there was a small problem with the watch, but this was quickly and easily resolved by Ashford's service team. Many thanks again for this
The watch arrived very quickly and is basically a great watch, but unfortunately it has a flaw in the movement. This ETA movement is unfortunately very loud and makes scratching noises, which in my opinion should not be the case with a new watch of this quality. I have already written to customer service twice about this and to date have received NO reply, which is very annoying. I would love to order another watch, but based on this experience, I certainly won't. Too bad...
J'ai effectué l'achat d'une montre Hamilton à un prix bien inférieur à ceux pratiqués partout ailleurs pour du neuf.
La livraison s'est déroulée dans des conditions optimales et nécessitait des frais de douanes pour acheminer le colis vers la France. Tout s'est bien passé. Le prix frais de douane compris reste bien inférieur au prix du marché français pour ce produit donc tout est parfait.
Je recommande ce site qui est sérieux.
Watch delivered promptly, carefully packaged, and a very nice item.
Very good services good products and prices I bought citizen watch a few weeks ago and I linked
I've never had a problem with any order. They always deliver.
Poor and not serious I'm not satisfied with the customer service when i contacted the customer service
It's a watch. It looks good and keeps time. Arrived on time and I followed its delivery through the tracking number provided.
Watch arrived in several days and in excellent condition. After a week's use the watch works perfectly.
No issues at all. Perfect. Love these sunglasses and will only get them from you guys
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

