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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
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Love Ashford's specials, purchased many watches over the years, always happy with them.
Purchased several watches over the years, always being happy with the experience
I don't remember. Having an orange watch was clever of you?
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Ive bought several pairs of sunglasses from Ashford and they have great deals on NEW merchandise that always shows up securely.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Make Ashford Great Again!
Make Ashford Great Again! Thank you!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great customer experience, quick shipping and great follow-up!
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Thank u so much. I mucho loved it. Nothing more to say but visiting the site is very necessary before judging
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I want to know more about tax exemption as I am a diplomat and having a tax exemption card.
Ashford is my preferred site when buying an Invicta watch. Service is always top notch and the product is always on time... it's usually a day ahead of the tracking time... can't beat that.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
All my previous purchases have gone very well. I buy from 2 Invicta stores and Ashford seems to have better prices.
Had some problems with credit card verification, but it was resolved.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
The perfect buying experience. Easy, fast delivery and amazing value! I'll be back soon.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Easy transaction, great quality products at super discounts.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Perfect service with fast and good serving system. Thank you!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I was please the see how authentic the glasses really are. The attention to detail is incredible.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
I am satisfied with the speed of delivery, I buy regularly, I have already bought 12 watches at a price of 9.780USD, but I am sorry that as a regular client, at least two deliveries of damaged boxes (01.10.2024 - four pieces of EDOX boxes and 12.02.2025 - one piece of box for ORIS Atelier watches). For the Edox delivery the travel pouch was missing, the store promised to send it additionally together with a discount for the damaged boxes, but it did not happen..
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Previous orders have gone mostly fine. I was able to place this order after creating a new account, and yet there was some problem with the address for the credit card payment. I missed the watch I was looking for. There was no problem in previous orders.
I once received different items than I ordered and the delivery was incomplete (case was missing, watch boxes were broken).
In the first order, I received a watch with dust under the glass and with bent masts, which I discovered only after replacing the strap, which had come loose and threatened to damage the watch by falling.
Sunt foarte multumit de calitatea serviciilor. Livrarea a fost facuta cu promptitudine.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Products delivered as described on the website. Very good packaging
Truly a best in class watch digital for the money. Great finishing, features, and style.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great Transaction. I was not expecting to see anything on the site of interest, but was pleasantly surprised when I came across this Hamilton. Great watch at a great value.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Everything was great, except for the watch does not have glowing numbers, I feel ripped off
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Would be nice if you can put out more pictures on each individual frame that we can zoom and look at their specs clearly of each individual frame
I simply like the quality and prices of your products. Your services are also great and less hassle.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great. Excellent product at reasonable prices. I'm very impressed with their products, prices and excellent customer services.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.


Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.