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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I wish there was a try on filter so I would be able to see if the glasses were too small or too for my face. Other then that It was fast, cheap and good quality.
Excellent items and excellent service I'll buy again from them!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Everything went smoothly! I had absolutely no issues. Delivery was also a breeze.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Beautiful pear of glasses. I would definitely purchase again from Ashford!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I had a good experience. I placed the order and it came in a timely fashion.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Smooth and fast! Great price and easy shopping experience!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great price, easy website to navigate
Good Day, Is there any way possible for me to get a larger band for this watch? The standard issued band (22mm) is a bit small for me. Do you have the same band in a 24 or 26mm?
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Price was low, but support really sucks. The person I dealt with was super lazy and basically told me to go find the manual for my (expensive) watch by myself. If it were my company, I'd send them home and find a better worker.
Great price but selection was lower than Id like.
I have ordered from Ashford many times and their service has always been excellent.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Good quality product, and fast delivery service. Ease of use on their website. I can't complain. The packaging was great too
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Good good good goodness good good good good good good good good good good good good good good good good good good good good good
Payment gateway is good but with some delays and not recognizing payment methods
Easy site to navigate with good product info. Had to check other sites to find complete info.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I found exactly which sunglasses I needed on the website, easy to use
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Came up in a google search for oakley sunglasses
Haven't opened it it's a gift for my daughters birthday in July
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I love all my 2 watches. I always want Hamilton brand. Am a woman wearing man watches. I love big watch. Great selections.
I received my Guess sunglasses not in great/new condition. They're beautiful glasses from a distance, but the left lens is scratched up and the left temple arm is really loose (not because the screw is loose but like someone wore them and stretched them out?). I threw all of the packaging away (thinking that they're new sunglasses), and that was a mistake. Hey... at least the Guess eyeglass case is nice: (
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I had to retype my credit card twice in regards to an error, and stated I should try again later. Well I did, and it went through.
I've ordered several watches from Ashford, no problems. Completely satisfied. Hope that continues.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.