On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I was looking for Hamilton watches at affordable price and found ashford, great price and quality watch - thanks,
The watch wasn't as I expected and the packaging was a little damaged making it difficult to gift it. I just kept it in the cupboard as I couldn't really gift it to the person I bought it for.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
On paper, good product for a great price.
I ordered an Invicta watch which looked exactly like a Michelle watch which fell apart. Not only is it beautiful, an Invicta is very durable. It shipped in a timely fashion. I love it!
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great prices on quality merchandise.ordering was easy without outrageous shipping costs
No complaints but a bigger range of models will be great. Overall good and reliable shop.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Great experience good quality, reasonable price, will recommend your website to friends
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Always gives me a good items at good price that you don't want to miss!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
While trying to checkout, the site kicked me back to the homepage at least three times. I had to keep returning to my cart and starting over again.
I was initially hesitant to order from an international site, worried that the good price would be too good to be true but my watch arrived from USA - AUS within two weeks. It's a present for later on so I haven't worn or seen the watch yet but my husband ensures me it's lovely and I can't wait to receive it.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Was a little hesitant ordering from overseas but after some research I was reassured and looking forward to receiving my order.
Order a glass and It is quick and as expected with good quality
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Quick shipping and professional service from my past shopping experiences
Experience it's been fine, a little disappointed concerning the frame.
Was disappointed with watch dial luminance, but couldn't return it because I'd worn it before discovering the flaw.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Was notified that watch was not returnable because I'd worn it,
Great prices, big selections to choose from, easy returns, satisfied customer every time.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Great price, great looking watch outstanding value and quality
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Was worried something was going to be wrong with the order, but it was on time and the product in perfect shape
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Shopping with Ashford was a smooth and satisfying experience from start to finish. Both watches I ordered arrived quickly, beautifully packaged, and exactly as described. The quality is outstanding, and communication with the seller was friendly and professional. I would definitely shop here again and recommend it to anyone looking for authentic, luxury timepieces at great prices. Date of experience:
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
I order two watches and only received one. I can't track the other watch cause it's the same tracking number for both items.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Best prices for high end designer products
Fantastic experience. Great product at a fair price. Fast shipping. This could not have been better.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
Easy and quick with great prices. Loved it and will be back.
I ordered a Tissot, bad quarts movement it took forever the process for reimbursement.
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Everything moved smoothly, no issues and watch looks great. No problems registering the Tissot manufacturers warrenty.
We really appreciate you taking the time to leave us a review, thank you for your kind words!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.