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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Both purchases were excellent with both deliveries being on time and packaged that were flawless.
Prices and service is excellent. My second purchase. Perfect
Delivered on time good condition as described.came on time also
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Awesome watch! Great purchase and price! Need more now! Quick and fast!
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Easy. Fast professionalism all the way hurtful little piece for my daily wearing. Adds a simple touch to my collection
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Great experience, guarantee and shipping. Will continue to purchase from ashford!
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Excellent and good service. All products are new one. Good time of shipping
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Firstly, when I placed order many photos were avail to see the sunglasses. So I took a chance, ordered, sent wrong case with it, and didn't get the service I expected. Got an RA# to return but still have to pay shipping even tho I went ahead and bought another pair since price was low. I expected better options and customer service
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
I wish I was able to see the photos of all the sunglasses I was looking for-there was not a photo available when searching on my iPhone, and no way to view as if it was on your face
I just saw the picture and instantly i fell i have to get the watch, when the watch arrives it was more than I expected
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I order a watch and it's more greater than I thought I extremely recommend this page thanks ASHFORD for my order.
One of the watches was out of battery i am expecting $20 refund for the battery
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Quick delivery and trouble free purchase made for a pleasant buying experience. The watch is as expected. Great!
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Stressful, makes me want to ignore emails from Ashford due to recent website experience
Thank you for your feedback. We’d love the opportunity to resolve this—please contact us at [email protected]
Didnt like shipping cost showing up at the very end of the checkout.
Watches all arrive as described, no hassle on returns. This shop is great.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I bought another watch from you guys, overall a great experience.
I have purchased soo many jewelry, watches & shades. They got the best price on top brands.
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Good quality. And great delivery follow up survey. I wish no min words limits to submit the review
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I only buy watches from Ashford. I continue to buy quality watches for my family and my self from here.
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Bought all my watches from Ashford in the past. Will continue to purchase from Ashford again.
Please keep stocking Swarovski crystal figurines, I check your website daily 😀
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
I live in a country far from the United States. From the very first moment I contacted Ashford's staff, they responded very quickly and efficiently.
Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.
Everything's been great so far. You were really kind and quick to answer my question about the shipping method. I hope everything keeps going this smoothly so I can keep shopping with you.
Definitely authentic, and best prices around for stock. I will keep buying from ashford for sure.
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.
Great experience all around. The watch was better than expected. It got to my home very quickly. Had zero problems, would definitely recommend.
Very nice and smooth quality and efficiency and access with excellence brilliance
We really appreciate you taking the time to leave us a review, thank you for your kind words!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.