Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The watch is very beautiful and of high quality. They were satisfied with the choice. Thank you.
After I ordered I received an email from Ashford letting me know it had shipped. I looked up the tracking number and there was no info. So I went directly to their site and looked up my order number…said I had no order. My credit card was charged. What? So I opened a "chat" and the gentleman responding was so courteous, polite and informative I couldn't help but smile. He assured me I did have an order, it was out for delivery and I should receive it in a day or two. The reason being I purchased it as a "guest" instead of signing into my account. I did receive the necklace and it is stunning! Thank you!
Fast and easy. Very happy with my purchase. Would recommend this site to a friend looking for a watch.
Pricing is very important and Ashford offers exceptional deals that are enhanced while viewing an item with a drop down window offering additional discount to get you to place an order. The shipping was fast as it took only 2 days to receive my watch which also happened to be delivered on a Sunday. Overall experience was outstanding and will be using them to purchase additional items in the future
Got these Sun Glasses for my wife. She was very pleased with them.
Got the watch very quickly. Good price. No complaints at all. Thanks
The customer service member was helpful and knowledgeable.
Great value for money. Watch looks very elegant. It was a surprise for my wife and she loved it.
I love it. My husband likes it too. Will surely order again!
All good thankyou. Great product and fast delivery.
I will continue to do business with Ashford because I always get the best service possible.
This is a very high-quality product in every way. A fantastic carrying case and a lens cleaning cloth were included with the sunglasses.
I love my new watch. No defects, looks sharp, and runs flawlessly.
Great watch, fast shipping, no issues. He loves it
Good price and fast shipping. Painless and easy shopping experience.
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

