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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 0 days

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18,882 reviews

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Colorado
1 review
0 helpful votes
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Fast Shipping
March 14, 2023

I received my order in a nice condition Fast delivery

Date of experience: March 14, 2023
Texas
1 review
0 helpful votes
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Great value, quality product!
March 14, 2023

Great simple experience. Know product well and own quite few premium watches this is a daily wear and quality doesn't disappoint.

Date of experience: March 13, 2023
California
1 review
0 helpful votes
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I noticed that during my research to where to buy a watch, Ashford are giving lots of discounts, sales so i decided to buy to them, actually i ordered or bought 2 watches already and all went well as i expected, keep up the good works, thanks Ashford.

Date of experience: March 13, 2023
Germany
1 review
0 helpful votes
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Excellent
March 13, 2023

The product was excellent and the shipping was fast

Date of experience: March 12, 2023
Alabama
1 review
0 helpful votes
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Nice sunglasses
March 13, 2023

Keeps the sun at bay & are nice looking. I wear tgem while I'm driving to keep the sun & glare out of my eyes

Date of experience: March 12, 2023
Pennsylvania
1 review
0 helpful votes
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The process was simple and easy
March 13, 2023

Good prices and easy to navigate and place the order.

Date of experience: March 12, 2023
Maryland
1 review
0 helpful votes
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I love Ashford!
March 12, 2023

Best price compared to everyone. High site ratings.

Date of experience: March 12, 2023
California
2 reviews
18 helpful votes
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Great experience
March 12, 2023
Updated review

No problems, easy purchase, good products to choose from

Date of experience: March 12, 2023

Would have appreciated free shipping
March 2, 2023
Previous review

Would have appreciated free shipping

Date of experience: March 2, 2023
California
1 review
0 helpful votes
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CC Watch
March 12, 2023

Easy to navigate thru site, purchase item. Shipping was fast.

Date of experience: March 12, 2023
New York
1 review
0 helpful votes
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Good Experience Shopping
March 12, 2023

Nice selection, easy order for product and great fulfillment!

Date of experience: March 12, 2023
Georgia
1 review
0 helpful votes
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Happy in Atlanta
March 12, 2023

Website easy to navigate. Great pricing. Quick delivery.

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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Good shopping.
March 11, 2023

Easy to find what your looking for, wide selection and good prices.

Date of experience: March 11, 2023
California
1 review
0 helpful votes
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Quick delivery
March 11, 2023

Everything good.cheap but good quality. Delivery fast.

Date of experience: March 11, 2023
Wisconsin
1 review
0 helpful votes
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Watch purchase
March 11, 2023

Timely delivery, easy ordering experience, would buy again.

Date of experience: March 11, 2023
Maryland
2 reviews
0 helpful votes
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Great selection and prices
March 11, 2023

Great prices quick shipping. Awesome selection. Great variety

Date of experience: March 11, 2023
Thailand
1 review
0 helpful votes
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Great prices.
March 11, 2023

Purchased many times from this shop. Always great pleasure to do business with them.

Date of experience: March 10, 2023
Georgia
1 review
0 helpful votes
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Sunglasses
March 11, 2023

Easy Transaction, Love my sunglasses. Very good quality and price

Date of experience: March 10, 2023
New Jersey
2 reviews
0 helpful votes
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Exactly as Described and Pictured
April 9, 2023

Overall love the style with one exception...the frame is bent and dont sit totally straight on my face. I have no time to deal with the whole returning process and waiting on another. Packaging could be better.

Date of experience: March 10, 2023
Ashford W. — Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.

California
1 review
0 helpful votes
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Gret deals
March 10, 2023

Fast delivery great prices was interested in this watch I am very pleased with build quality finish is exquisite and dial is gorgeous comes on an alligator embossed strap with deployant clasp

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Not so good quality for the money paid
April 8, 2023
Updated review

Shipping charges are high, it comes in usps post yet it is expensive

Date of experience: March 9, 2023
Ashford W. — Ashford Rep
over a year old

Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.


I like everything about this website except shipping...
March 29, 2023
Previous review

I like everything about this website except shipping charge min is so high

Date of experience: February 27, 2023