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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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Looking for sunglasses that are stylish and affordable. My husband birthday he will be 87 and still likes CK for so many items he wears. Thank you for making this happen and so easy to get around the website
This was a birthday present for my dad, he loved it, and the discount saved me a lot of money to buy it.
I haven't received my order yet. It shows "Your item has been delivered to an agent for final delivery" since March 17.
Great prices, but was surprised to order 4 Thomas Earnshaw watches and one of them had a dead battery, so that was disappointing, but ended up being the only issue.
Awesome deals on awesome watches. Definitely recommend.
The actual color is much darker. Shipping is slow but received then. Has a case with it. I wish the color is as shown on the picture, which is the one that I liked. Not sure to keep or return it.
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I was searching for a totally different watch. The ads naturally appeared for several similar watches and Ashford popped up with this one and offered extra off to purchase now. OK… I'll go with this one and get that other one later :) I did some quick research and found they were a good company and they delivered quickly with the full box, paperwork, cards, and everything. Definitely will include them in my search again.
I love the watch! It's exactly what I was looking for.
The purchasing process was very smooth, the communications with Ashford where excellent and I've received the watch in a timely manner.
Coupon code sent via email did not work!
A little frustrating.
Coupon code sent via email did not work!
Great experience with Ashford I will most definitely order with you again and I will tell all my friends for my great experience
Very quick and painless. Wanted the Watch and absolutely Loved the pic of my Watch and it game exactly how I saw it..
I love Ashford online shopping the products are so elegant and really good deals. I can't complain for all the products that I bought from Ashford.
Great experience; start to finish. Fast delivery. Lowest price.
A1 service, prices and delivery. Will be buying from here again. Xxx
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!


Thank you for your review. We appreciate all feedback. Please reach out to customer service for any further assistance.