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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,880 reviews

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Israel
1 review
0 helpful votes
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Good Deal!
October 6, 2024

Fast shipping! Good quality!
My second order from Ashford.

Date of experience: September 25, 2024
Texas
1 review
0 helpful votes
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Great selection
October 5, 2024

Good selection of items, fast shipping, good price and packaged well.

Date of experience: September 25, 2024
Massachusetts
1 review
0 helpful votes
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Fun and easy to shop with Ashford
October 5, 2024

Always checking daily for new inventory and deals. Shopping is easy to navigate on their site. Ashford is always my first stop when watch shopping

Date of experience: September 25, 2024
Florida
1 review
0 helpful votes
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Great service
October 5, 2024
Updated review

I have purchased multiple times from Ashford and it always has been a good experience.

Date of experience: September 25, 2024

You guys are always great
November 18, 2023
Previous review

You guys are always great. Thank you

Date of experience: November 18, 2023
Kazakhstan
1 review
0 helpful votes
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Perfect
October 5, 2024

Super watch) I am happy! Amazing watch for me and for present to mom

Date of experience: September 25, 2024
Colorado
1 review
0 helpful votes
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Great Company
October 5, 2024

Have bought many watches and love this site. Have used Ashford for over 20 years now.

Date of experience: September 25, 2024
New Jersey
2 reviews
0 helpful votes
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SUNGLASSES
October 5, 2024

I LIKE THE SUNGLASSES THEY LOOK NICE, FIT WELL AND I SEE THROUGH THEM WITH GREAT EASE AND LOVE THE WAY THE LOOK.

Date of experience: September 25, 2024
Australia
1 review
0 helpful votes
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Review Mido men's watch.
October 5, 2024

Very easy navigation and Website easy to use. Full of products/watches of many brands to choose from.

Date of experience: September 25, 2024
Malaysia
1 review
0 helpful votes
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Excellent
October 5, 2024

Will buy again in future very nice watch and cheap and excellent

Date of experience: September 25, 2024
Australia
1 review
0 helpful votes
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Good-Reliable Company
October 5, 2024

As required - product was as advertised and postage / tracking occurred exactly as indicated - good overall experience.

Date of experience: September 24, 2024
New York
3 reviews
0 helpful votes
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Great Buy
October 4, 2024
Updated review

The Swarovski bracelet is a great price for this designer piece.

Date of experience: September 24, 2024

Looking forward to receipt of these high fashion earrings...
August 1, 2024
Previous review

Looking forward to receipt of these high fashion earrings purchased at a great price.

Date of experience: July 21, 2024
Pennsylvania
1 review
0 helpful votes
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Purchasing and shipping was fast and easy. No issues. Watch came as described - didn't even have to wind it. Looking forward to buying more watches from Ashford in the future.

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
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Pleasant experience
October 4, 2024
Updated review

Very attractive pricing, easy to navigate website...pleasant experience

Date of experience: September 24, 2024

Good quality service
August 16, 2024
Previous review

Good quality service.

Date of experience: August 6, 2024
Virginia
1 review
0 helpful votes
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Great customer service
October 4, 2024

I placed an order over the weekend to the wrong address. Left a message and was contacted first thing Monday morning with a solution. Perfect.

Watch arrived to the right address within a few days.

Great price too.

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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I have been trying to return these two sunglasses for few days & not been succeeded..

Date of experience: September 24, 2024
Pennsylvania
1 review
0 helpful votes
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Correct watch, wrong box
October 4, 2024

Watch came in the wrong box and without warranty card. Correct box and card sent when I called

Date of experience: September 24, 2024
India
1 review
0 helpful votes
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Genuine and by far the best service
October 4, 2024

Was skeptical but everything was handled so professionally

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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Awesome deals on awesome sunglasses.
October 4, 2024
Updated review

I've bought so many sunglasses from Ashford. I love them all!

Date of experience: September 24, 2024

Love
October 25, 2023
Previous review

I love this sunglasses. Can't wait to rock it for fall!

Date of experience: October 24, 2023
South Carolina
1 review
1 helpful vote
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Happy customer
October 4, 2024

Love the glasses I've bought before for both me and my husband

Date of experience: September 23, 2024
Wisconsin
2 reviews
1 helpful vote
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N Purewal
October 4, 2024

Good products at a good price. Great customer service. Will come back

Date of experience: September 23, 2024