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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,862 reviews

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Illinois
1 review
0 helpful votes
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Will use site again
November 12, 2024

I will be making future purchases.i appreciate the tracking and follow up to make sure i received my purchase

Date of experience: November 1, 2024
Delaware
1 review
0 helpful votes
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Best Prices
November 11, 2024

My last Bulova watch just so happened to be from Ashford.com as well. I still LOVE it to this day..

Date of experience: November 1, 2024
Puerto Rico
2 reviews
0 helpful votes
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Fantastic experience!
November 11, 2024

Decent shopping experience with no hassle at all. Would recommend to all watch enthusiasts.

Date of experience: November 1, 2024
Romania
1 review
0 helpful votes
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Amazing
November 11, 2024

The experience was great, easy to order, fast shipping, good product.

Date of experience: November 1, 2024
Minnesota
1 review
0 helpful votes
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Easy to buy - great pricing!
November 11, 2024

Love Ashford! Title says it all! Great selection and I feel comfortable doing business with them.

Date of experience: November 1, 2024
GB
1 review
0 helpful votes
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Outrageously good deals.
November 11, 2024
Updated review

Great prices... just wish I lived in the States!:-) Import charges and VAT add a juicy surcharge to your purchases if getting delivered to the UK, but overall they are still worth it! That says a lot about the unbelievable value Ashford are able to create in their pricing of a seriously strong range of sunglasses. If you are looking for some of their rarer items - like Montblanc - then there is nowhere cheaper on the web.

Date of experience: November 1, 2024

Great prices...
October 31, 2024
Previous review

Great prices... just wish I live in the States!:-)

Date of experience: October 21, 2024
Thailand
1 review
0 helpful votes
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Service was excellent
November 11, 2024
Updated review

Customer service resolved my issues on the watch I purchased

Date of experience: October 31, 2024

Very easy process
November 5, 2023
Previous review

Very easy process

Date of experience: November 5, 2023
Nigeria
1 review
0 helpful votes
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Cost Savings
November 11, 2024

It was excellent.

I still have the watch from 2014 and the quality is still perfect.

Date of experience: October 31, 2024
Oregon
1 review
0 helpful votes
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Good deals
November 10, 2024

Good deals good deals good deals good deals good deals good deals

Date of experience: October 31, 2024
Mississippi
2 reviews
0 helpful votes
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Good Service
November 10, 2024

Very good products and services, very please with customer service also!

Date of experience: October 31, 2024
New York
1 review
0 helpful votes
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Great prices
November 10, 2024

Purchased previously watches and they were all of good quality.

Date of experience: October 31, 2024
California
1 review
0 helpful votes
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EASY
November 10, 2024

The website is great and this was a fast, easy purchase. I love the price!

Date of experience: October 31, 2024
Georgia
3 reviews
0 helpful votes
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Good prices and good selection
November 10, 2024
Updated review

Ashford has what I want at a reasonable price. The items are shipped in a timely manner and well packed.

Date of experience: October 31, 2024

Easy enough to complete check out
October 12, 2024
Previous review

Easy enough to complete check out. Had to use PayPal instead of GPay, but, that's not a problem.

Date of experience: October 2, 2024
Michigan
1 review
0 helpful votes
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Satisfied
November 10, 2024

Satisfied with items. I will support you more. It's really good quality that I expected

Date of experience: October 31, 2024
California
1 review
1 helpful vote
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Great watch!
November 10, 2024

It was nicely packaged and delivered in a timely manner. Very pleased

Date of experience: October 31, 2024
California
1 review
0 helpful votes
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Rating Ashford
November 10, 2024

I have an order in August and my credit card was cleared and I haven't received the items supposedly a pair of sunglasses

Date of experience: October 31, 2024
Wisconsin
1 review
0 helpful votes
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Good products
November 10, 2024

I could search the website with ease and found what I was looking for.

Date of experience: October 31, 2024
California
1 review
0 helpful votes
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Good deals
November 10, 2024

Good deals, good pieces, on time dispatches, I would recommend.

Date of experience: October 31, 2024
Czechia
1 review
0 helpful votes
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Everything was perfect
November 10, 2024

I am happy that I chose Ashford. Highly recommend. Sunglasses are very quality and cheap. Thank you Ashford

Date of experience: October 31, 2024
Arizona
1 review
0 helpful votes
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Satisfied
November 10, 2024

Once I got hold of the customer representative, i was immediately given credit

Date of experience: October 30, 2024