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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
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I will be making future purchases.i appreciate the tracking and follow up to make sure i received my purchase
My last Bulova watch just so happened to be from Ashford.com as well. I still LOVE it to this day..
Decent shopping experience with no hassle at all. Would recommend to all watch enthusiasts.
Love Ashford! Title says it all! Great selection and I feel comfortable doing business with them.
Great prices... just wish I lived in the States!:-) Import charges and VAT add a juicy surcharge to your purchases if getting delivered to the UK, but overall they are still worth it! That says a lot about the unbelievable value Ashford are able to create in their pricing of a seriously strong range of sunglasses. If you are looking for some of their rarer items - like Montblanc - then there is nowhere cheaper on the web.
Customer service resolved my issues on the watch I purchased
It was excellent.
I still have the watch from 2014 and the quality is still perfect.
Very good products and services, very please with customer service also!
Purchased previously watches and they were all of good quality.
Ashford has what I want at a reasonable price. The items are shipped in a timely manner and well packed.
Easy enough to complete check out. Had to use PayPal instead of GPay, but, that's not a problem.
I have an order in August and my credit card was cleared and I haven't received the items supposedly a pair of sunglasses
I could search the website with ease and found what I was looking for.
I am happy that I chose Ashford. Highly recommend. Sunglasses are very quality and cheap. Thank you Ashford
Once I got hold of the customer representative, i was immediately given credit
Answer: Honestly i doubt anything is every review i red about ashford was negative at some point so i do no recomend purchasing anything from them :(
Answer: I believe it would be foolish to deal with this outfit, you do not get a Manufacturers warranty and there are too many complaints about them.
Answer: Hello, Thank you for your question. Regrettably, due to carrier restrictions, we are not able to ship to the Kingdom of Saudi Arabia.
Answer: Hello, The model number is based on the size which results in differences from the Gucci to the physical shades.
Answer: Hello Dario, Thank you for your question. Yes, all of our products are 100% authentic. They come with all the original materials given by the manufacturer. Please let us know if there is anything else we can assist with.
Answer: We get great deals from our suppliers and do our best to pass this discounts to our customers!

