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business logo of Ashford

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From the business

Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

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18,957 reviews

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Texas
1 review
0 helpful votes
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Great buy
December 12, 2024

High quality great prices fast shipping overall its was a great experience

Date of experience: December 11, 2024
Tennessee
1 review
0 helpful votes
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Good value.
December 11, 2024

Easy to order online and received timely in a secure box. I would purchase again.

Date of experience: December 1, 2024
Michigan
1 review
0 helpful votes
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100% as described fast shipping
December 11, 2024

Wow, great company receive my watch. Extremely fast and incredible price brand new as described. Complete notification of shipping via email couldn't ask for any better. Keep up the good work guys will definitely be buying again from you.

Date of experience: December 1, 2024
California
2 reviews
0 helpful votes
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This was my first purchase!
December 11, 2024
Updated review

NutnFancy got me over here with the great pricing and selection. Im a happy customer who has already placed their second order.

Date of experience: December 7, 2024

Great pricing!
December 7, 2024
Previous review

Great pricing!

Date of experience: November 27, 2024
Texas
1 review
0 helpful votes
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Very good experience and great job, the prices are great and the quality is amazing

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
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Great value and quick and easy transaction. We are amazing at the quality products Ashford sells and amazing prices. Whenever we shop for watches, we always begin with Ashford.

Date of experience: December 14, 2024
Georgia
1 review
0 helpful votes
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Amazing products at incredible savings
December 11, 2024
Updated review

Items were secured and packed nicely when shipped and arrived on time

Date of experience: December 1, 2024

Excellent website, products, ease of use
August 13, 2024
Previous review

Excellent website, products, ease of use

Date of experience: August 3, 2024
Japan
2 reviews
0 helpful votes
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Authentic
December 11, 2024

Authentic product at a reasonable price. Highly recommend. Will purchase again

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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Great jewelry store
December 11, 2024

Great prices and jewelry store. I look forward to doing more business if I see anything else I like.

Date of experience: December 10, 2024
New York
2 reviews
0 helpful votes
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Niceeeee
December 11, 2024

Very nice watch!I like it so much and I want to buy one more for my friend!

Date of experience: November 30, 2024
Tennessee
1 review
0 helpful votes
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Bought two Luminox Black Ops
December 11, 2024

Was looking for a couple of discontinued Luminox Black Ops watches and you guys popped up on a google search. Great deal, easy to order.

Date of experience: December 10, 2024
Florida
1 review
0 helpful votes
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Good
December 10, 2024
Updated review

Fast service and goops products I am shopping with your company for a lot of years never return anything.

Date of experience: November 30, 2024

Nice and easy
January 17, 2024
Previous review

Nice and easy

Date of experience: January 17, 2024
California
1 review
0 helpful votes
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Goog
December 10, 2024

Have good experience and I go always Ashford and love to more shopping and looking forward to have more

Date of experience: November 30, 2024
Florida
1 review
0 helpful votes
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Coupon issues where coupon
December 10, 2024

Attempted to pay, would not accept my PayPal? I never had issues before.

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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What a great watch - don't like to take it off from my wrist - thanks!

Date of experience: December 10, 2024
Texas
1 review
0 helpful votes
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Should be free returns
December 10, 2024
Updated review

When you sell a mens watch the size of a child's there should be free returns. Shouldn't have to pay an additional $20 to return a product that had an inaccurate description.

Date of experience: November 30, 2024
Jacob H. Ashford Rep
over a year old

Hi April,

We sincerely apologize for the sizing issue and the cost of the return. Please reach out to us at [email protected], and we’ll be happy to help rectify the situation.

Thank you for your patience, and we appreciate your feedback!


Kept giving me errors on my address but showed the...
November 15, 2024
Previous review

Kept giving me errors on my address but showed the right address

Date of experience: November 4, 2024
Ukraine
1 review
0 helpful votes
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Very good watch. Well packed
December 10, 2024

I placed my order without any problems and it was delivered to Poland very quickly.

Date of experience: November 30, 2024
New York
1 review
0 helpful votes
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Получил заказ,так же был информирован о бесплатной доставке и продвижении груза,всем доволен

Date of experience: November 30, 2024
Tennessee
2 reviews
1 helpful vote
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Good experience
December 10, 2024

Happy to find previous years' annual ornaments. Would shop here again

Date of experience: December 10, 2024
Australia
1 review
0 helpful votes
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Very disappointed as above this continues to happen that your company does not post out filled in warranty scans, very upsetting. I have been told they have been sent but that was 23 days ago and still no signs after waiting 2 months from purchase.

Date of experience: November 30, 2024
Jacob H. Ashford Rep
over a year old

Hi Tony,

We apologize for the issues you're experiencing. We are currently investigating the situation, as we can confirm that the cards were sent.

Thank you for your patience, and we’ll keep you updated as we look into this further.