On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Good page lay out, easy to check out once you have everything in you cart.
Love this site. Easy to navigate. Great prices too. Very recommendable.
Very easy to order. Price was very good. I will use Ashford for future purchases.
Good price for Tissot ladies automatic watch and arrived as expected.
Everyting is fine, but the price declare to custom is more than the price value resulting I have to pay more tax...
I've bought quite a number of watches from Ashford. Always reliable. Everything comes as advertised. Prices are excellent.
Sanford offers great pricing and authentic items thanks Ashford
Thank you for always having great deals on Swiss watches. Thank you
Great price seems genuine original watch love all the watches
An excellent choice for any budget. Watches are my passion. The ideal option for a gift to Tode
I am happy with the purchase. Quickly and efficiently. I will still make purchases
Fast delivery and great value for the watch. Watch wears a bit larger than actual size, but still looks good.
High quality and face is beautiful in the sun. A great value for this watch.
I'm completely satisfied with my purchase and the quality of the item. Great sunglasses.
Fast and easy - love the prices and selection. Second time buying and will always check here first for watches I'm in the market for.
Same as above. Excellent product. Quality company to work with.
The watch is pretty nice and very good materials; however, there is an inconsistency with the information contained in the watch. On the case front is printed "1000 ft 50 ATM" water resistance, but in the case back is printed "20 ATM". The info in Ashford's the webpage says "20 ATM".
After several attempts, I was able to place an order with a lot of compromising my choice as my orders were cancelled and loss the deal on what I want.
With a compromised heart, bought GEVRIL Mulberry Men's Automatic Watch
SKU: 9612 UPC: ************** and received a non functional one.
Attempting to return this now.
I love shopping on Ashford. They have great deals and products.
Fast delivery and very good brands at affordable prices. I recommend Ashford
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi S K,
We sincerely apologize for the issue with your watch. While we strive to ensure all our products are sent in perfect condition, sometimes unexpected issues arise. We’re committed to making this right and hope you’ll be satisfied if you choose to order again.
Thank you for your understanding!