On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!
Ashford Reviews Summary
The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to buy. Shipping was on time. The look of the watch is very nice
Delivered exactly what they say. Easy to order from, and communication was excellent
Great service and good prices makes Ashford my favourite place
I have ordered several items from Ashford and they always come in time, authentic, safe and secure.
Great customer support and clarity provided to ensure gift was received on time.
Experience was good, shipping was good, product is cheap and flimsy. Not happy with the purchase.
I have bought at least 5 movado watch es over the years from ashford.com, the product has been fantastic!. The only thing that I would suggest is that all the watches should have the band size in the description. I recently bought my husband a watch for Christmas but it was too small so I have to return it. The band size should be mandatory. Otherwise the watch was great đź‘Ť
Excellent, efficient and reliable business from whom to purchase watches.
I have had a pricing issue on another watch. (Sale price increased approximately $50.00 upon checkout.) Sent email requesting
The price was the decider and the speed of delivery was exceptional.
I received my order very fast thank you so much.
I was worried the website that will be a scam, but no, it was very legit
Very nice entry level "luxury" watch. Very good transaction from start to receiving it
Quick and easy to order on line but was only place in could get this model watch
Easy ordering and great products and pricing! I ordered glasses and they came with the original case and I received my order quickly also.
The item I purchased was the real deal...On time delivery furthermore the watch purchased was a birthday present for my cuz...
All good experiences so far. No issue, excellent and good quality products
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members