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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,712 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,365
quality
4,060
This company responds to reviews on average within 0 days

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California
1 review
1 helpful vote
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Friendly agent.
January 16, 2017

Excellent because of my experience with the agent was easy to deal with, helpful and friendly. I hope in my next trip you will give me better deal than now. Anyways thanks for your help at this time.

Date of experience: January 15, 2017
North Carolina
1 review
1 helpful vote
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Customer Service
January 16, 2017

There are a lot of CS calling me regarding my inquiry but I only entertain one person. Milosh is very accomodating I like how he handles my inquiry. Good Job!

Date of experience: January 15, 2017
Washington
1 review
1 helpful vote
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Excellent
January 14, 2017

Asap tickets, specifically my agent Rolo, their customer service was excellent. They were able to find me 4 tickets to Larnaca at a great price, with the exact route that I wanted. I would definitely use them again.

Date of experience: January 14, 2017
Massachusetts
1 review
1 helpful vote
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Travel to Indonesia
January 14, 2017

Travel agent was prompt, attentive, and extremely helpful. She was always ready to answer any question I had and always responded in a timely manner. Overall amazing experience.

Date of experience: January 14, 2017
Illinois
1 review
2 helpful votes
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Satisfied Customer
January 14, 2017

Excellent service from the dedicated professional representative. Would recommend to any traveller. It was a pleasure to do business with ASAP Tickets. Will work with them again with confidence.

Date of experience: January 13, 2017
Wisconsin
1 review
1 helpful vote
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Chasing the Cheapest Flight
January 14, 2017

Worked with Hamilton on a flight from Madison, WI to Sydney. Priced flights at all other sites, gave Hamilton the cheapest option and he beat it by $15 (it was still $1416!). Was aware that the flights can't be changed, cancelled or in any other way messed with, but I chose to give up that flexibility. Did pass on the "trip insurance", as it really doesn't cover much. Went on to the Delta site after receiving my ticket and made seat choices and confirmed meal choices. If you want no frills, limited flexibility and cheap tickets, this works well.

Date of experience: January 13, 2017
Georgia
1 review
0 helpful votes
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Excellent
January 13, 2017

I sincerely appreciate Mr. Marverick. He's such a wonderful and helpful customer service representative. He's very patient, knowledgeable and understanding.

Date of experience: January 12, 2017
Washington
1 review
0 helpful votes
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You made my experience pleasant
January 13, 2017

Usually booking travel reservations is stressful but this representative named Gloria has made it easy and carefree. Thank you for your amazing work,!

Date of experience: January 12, 2017
Florida
1 review
0 helpful votes
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Great experience
January 11, 2017

Rose was wonderful. She not only saved us $1571 on a pair of tickets but was very warm and friendly. A very pleasant experience!

Date of experience: January 10, 2017
Washington
2 reviews
1 helpful vote
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Excellent Customer Service
January 7, 2017

I had a fantastic customer service at ASAP Ticket. The folks I interacted with are great and I enjoyed every shopping process.

Date of experience: January 6, 2017
Illinois
1 review
1 helpful vote
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Ugly customer service,
December 13, 2016

Please do not put a people couldn't speak English well because this is a business specially night shift. I have been calling several times when I was in africa because time zone difference over there, so it was so bad and embarrassing, some ladies on the customer service line unwise, not understandin of customer issue, not picking up the phone riin ginger for long and sleepy talking unprofessional, like hung up the phone while talking, really? This a big business company. I faced a such kind of manner less customer service, I have been bought several times a ticket from really very good and professional agent Mr. Diego but now I am not iterested that much because of this kind of customer service. I spent a lot money just for the calling to USA to who doesn't understandin English it takes time and time again another day because they also hang up the it crazy. I know them namely but ai don't want to put them... but they shold be changed for the sack the business. Now I want to buy a ticket from Mr. Diego and I would like to appreciate for his good and professional customer service. Thank you. Bye.

Date of experience: December 13, 2016
Candice J. — ASAP Tickets Rep
over a year old

We appreciate you taking the time to send us your feedback. Communication skills development is at core of the training we provide to all our Agents. According to our records your ticket had been successfully exchanged.
Your review had been forwarded to our Quality Assurance Department for investigation. If you have any questions or concerns, kindly send us an email to [email protected].

With kind regards,
ITN Team

California
1 review
0 helpful votes
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Excellent
December 11, 2016

All my questions and inquirit's were answered satisfactory. My agent and the customer service were always at hand to assist and help me. Thank you and God Bless you all ASAP TEAM!

Date of experience: December 10, 2016
California
1 review
0 helpful votes
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Great deal
October 5, 2016

I got an inexpensive flight and they were able to accomodate my daughter and I returning on different days. Non- stop return flight and leaving from my preferred airport. No other sites were able to do this. Would defenitely use them again.

Date of experience: October 3, 2016
New Jersey
1 review
0 helpful votes
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MARIO is the best.
October 5, 2016

This is to let you know that Mario is a great Customer Service Representative. He took every effort to assist all the way till the ticket was finally purchased.

Nice work.

Date of experience: October 3, 2016
Texas
2 reviews
0 helpful votes
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Excellent
October 3, 2016

Milo is excellent and a keep. I would recommend him to anyone.

Date of experience: October 1, 2016
Nevada
1 review
0 helpful votes
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Flight to Manila, Philippines
October 2, 2016

We are Senior Citizens flying to Manila. We very satisfied how your agents help us find the best and shortest flight for us with the lowest tickets rate. I give your agent a 10 stars

Date of experience: September 30, 2016
Nevada
3 reviews
18 helpful votes
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My experience.
October 2, 2016

I am arranging my flights with ASAP for the last 6 - 7 years. Their prices are the best. They always have a wide selection to choose from and work with what you need. Once, when out of the USA and I had problems and need to arrange for a later flight, they were very helpful and within a few hours, my car hire was extended and another flight arranged. I still compare prices with other sites, but I always choose ASAP.

Date of experience: September 30, 2016
California
1 review
0 helpful votes
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Right
October 1, 2016

They were good and like their concern and review once I bought the ticket. Will use them again.

Date of experience: September 30, 2016
Virginia
1 review
0 helpful votes
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Easy and fast to book a flight in a lowest airfare price. Agent Elona was very helpful, patient, and very understanding to my concerns which is financial, and the convenience for my 2 elderly travelers.

Date of experience: September 30, 2016
California
1 review
0 helpful votes
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Awesome Deal!
October 1, 2016

ASAP Tickets always finds me an awesome deal on airfares. Estelle, the ticket agent who helped me was very professional, friendly, and patient. I am looking forward of working with her again on my next travel.

Date of experience: September 29, 2016