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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+259
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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You gonna hit that baby!
August 17, 2023

The title says it all, really made my day said the agent to the traveler...

Date of experience: August 16, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Canada
2 reviews
0 helpful votes
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Fast and Easy
August 16, 2023

Friendly and understanding travel agent. Good understanding and very patient. Would definitely ask for him again

Date of experience: August 16, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are glad that our agent Tarzan was able to meet your expectations. Thank you so much for your positive feedback

California
1 review
0 helpful votes
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Excellent service
August 16, 2023

Agent very patient, helpful & pleasant.
The company's practice of making customers give money to agents is rude, OBLIGING us to give a certain amount is unethical, I think. They do a great job & you are keeping them or us hostage on giving money. I hope you give that money directly to the agents.

Date of experience: August 16, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are so pleased of your satisfaction with our services! Thanks a lot for sharing your wonderful impression on our assistance!

Massachusetts
1 review
0 helpful votes
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Very Good
August 16, 2023

Very nice person took care of me a answered all my questions..

Date of experience: August 16, 2023
Candice J. — ASAP Tickets Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

Illinois
1 review
0 helpful votes
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Hassel free Booking
August 16, 2023

Very helpful agents. Colton initially contacted me. Deangelo followed up when Colton was on vacation. Well coordinated efforts by the agents.

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.

Canada
1 review
0 helpful votes
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ASAP tickets agent was wonderful
August 16, 2023

Chicago was wonderful, amazing, professional agent

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

Florida
1 review
0 helpful votes
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Mishti was Great!
August 15, 2023

Mishti was Great!
Stayed with me through a complicated process.
Knew all the tricks to get it done well.

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.

California
1 review
0 helpful votes
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Contento por la ayuda
August 15, 2023

Mondragon es una persona profesional en el trato al cliente

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

Gracias por compartir su satisfacción hacia nuestro agente. Él espera poder ayudarlo cuando necesite su ayuda.

Texas
1 review
0 helpful votes
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Best srevice
August 15, 2023

Best experience. My agent was very patient with me. I have changed the date several times. He took his time to look for a good ticket for me.

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

JIDEOFOR A.thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

New York
1 review
0 helpful votes
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Excellent
August 15, 2023

Excellent amazing satisfied problem solving good customer service

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for the wonderful and succinct review! Safe travels.

NL
1 review
0 helpful votes
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Very good.service
August 15, 2023

Ursula provided options that best suited my needs for a short notice flight.

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

Washington
1 review
0 helpful votes
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Travel Agent
August 15, 2023

Nesus, may travel agent was very responsible, knowledgeable, and keeping ME with all The updates regarding my flights.

Overall, my experience was excellent.

Date of experience: August 15, 2023
Candice J. — ASAP Tickets Rep
over a year old

Your agent would be so pleased to hear your words of appreciation! Thank you very much!

Ohio
1 review
0 helpful votes
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Mr.
August 14, 2023

Great service and great offers. Opal is the best travel agent ever.

Date of experience: August 14, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to see you again.

Florida
2 reviews
0 helpful votes
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Good Customer Service
August 14, 2023

Overall, I have had a pleasant service with ASAP. Ryder, my Travel Agent was very helpful in calming down my frustration. My past two experiences were not as smooth but my service today was excellent. The customer service agent took the time to process the new option for my ticket. She assured me that she will get back with me once the airline approves the new ticket option. This is exactly what happened, I am in her debt.

Date of experience: August 14, 2023
Candice J. — ASAP Tickets Rep
over a year old

Many thanks for the 5-star rating. If there’s anything we can do to improve our offering, please let us know!

Canada
1 review
0 helpful votes
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Flight schedule problem.
August 14, 2023

Your agent booked me for Toronto / Manila flight with lay over of 2 hours and 20 minutes at San Francisco Calif as well as in Taipei. After the ticket had been issued and upon review of my itenerary I found out that it is not 2:20 hrs lay over at San Frans is too short considering that I have to pass thru US customs/immigration. I emailed her about my predicament and she promised me to find another airline but she could not be contacted anymore and considering that my departure is fast approaching I have to cough up another 500 dollars which had been added to my ticket cost to remedy the situation. Your agent name is Rabiya, she totally neglected my pleas.

Date of experience: August 14, 2023
Candice J. — ASAP Tickets Rep
over a year old

Dear VIRGILIO N.,
We are truly sorry to hear about your disappointment with the agent's assistance!
Your complaint is assigned a special ID: 257479, the agent is already working on your case and shortly will get in touch with you!
We will do everything in our power to deserve your further cooperation with us!
Thank you very much for being our customer!

Canada
1 review
0 helpful votes
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Excellent Customer Sevice
August 14, 2023

The agent is very professional and knowledgeable. I don't wait too long to receive a response to my inquiries. The agent is very efficient and polite too. Great job.

Date of experience: August 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are happy that you are satisfied with our products and services.Thank You.

Texas
2 reviews
1 helpful vote
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Great service. Thank you
August 13, 2023

He was very efficient and friendly. I'll be recommending him to others and book my future flights with him

Date of experience: August 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thank you very much for sharing your excellent experience with us! The agent you worked with would be happy to hear your kind words!

Texas
1 review
0 helpful votes
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Opulent she can help all you need just give her your requests you will get excellent service same thing you want im so happy to contact her thank you opulent

Date of experience: August 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks a lot to Opulent! She did a great job as we can see and we appreciate her a lot! Many thanks for sharing your wonderful impression on our services!

South Carolina
1 review
0 helpful votes
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Fast response!
August 13, 2023

Great customer service! Thank you to the agent who satisfied my request!

Date of experience: August 13, 2023
Candice J. — ASAP Tickets Rep
over a year old

Thanks a lot for sharing your excellent impression on our services! The agent you worked with would be so pleased to hear your kind words and also will be happy to assist you once again!

Texas
1 review
0 helpful votes
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The person that helped me was able to gallop me get the best deal. Made sure that everything was done so we had no problems. Plus he gave me some personal advice to prevent future problems.

Date of experience: August 12, 2023
Candice J. — ASAP Tickets Rep
over a year old

We are happy when our customers are satisfied,Thank you.