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ASAP Tickets

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

ASAP Tickets® specializes in providing the cheapest flight deals from the US to Europe, Asia, Africa, India, Middle East & North Africa completed with a personalized 24/7 customer support. We’re proud to offer not just affordable options but also legit, reliable service.

With over 20 years of professional experience, ASAP Tickets has become synonymous with incredibly low discount airfares and hassle-free bookings, making us a trusted choice for travelers worldwide.

2400+ travel agents who speak in more than 25 languages are ready to do all the research and legwork to offer the exclusive negotiated deals and prices for no matter a one-way, round-trip tickets or multi-city flights. Moreover, whenever you need to cancel or change your flight, we are just a phone call away 24/7/365.

Benefit from our exclusive flight deals, discounts on over 70 partner airlines, and over 200 airlines in total. You can get the most affordable last-minute and peak-season flight deals. Without...


asaptickets.com
Founded in 2001
Wilmington, DE, United States
+255
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ASAP Tickets Reviews Summary

ASAP Tickets has a rating of 4.8 stars from 8,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ASAP Tickets most frequently mention customer service, travel agent and best deal. ASAP Tickets ranks 1st among Discount Travel sites.

service
1,366
quality
4,069
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Good job
November 12, 2023

Lots of information received.the service was excellent.thank you very much.

Date of experience: November 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are happy when our customers are satisfied,Thank you.

Pennsylvania
1 review
0 helpful votes
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Excellent
November 12, 2023

Avicci was very helpful and very professional. He answered all my questions and concerns. Thank you Avicci.

Date of experience: November 11, 2023
Candice J. ASAP Tickets Rep
over a year old

We are glad Avicci has helped you with your trip and the services provided are appreciated.

Maryland
1 review
0 helpful votes
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ALTERNATIVE FLIGHT CHANGE REVIEWS
November 11, 2023

Mr. Shivansh and Ms. Prianka have Excellent and outstanding customer service. They both did a wonderful job looking into Alternative Flights for us. They tried their best to make inquires with the Flight Companies about better options on our behalves for shorter layovers but it was out of their hands.

The layovers could have been better for a short notice flight cancellation on the end of the Flight Companies but overall, we thank the above Two Scheduling Change Representatives and the ASAP Team who helped in one way or the other.

Date of experience: November 11, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for taking your time to leave us a positive feedback! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

Texas
1 review
0 helpful votes
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Outstanding Service
November 11, 2023

Amazon (travel agent) was very helpful. She remained in line until I received my etickets through my email.

Date of experience: November 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Amazon would be so pleased to hear about your wonderful impression on her! Thank you so very much for being our Customer! We highly appreciate your time and cooperation!

Texas
1 review
0 helpful votes
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I would guess that the folks giving ASAP a good review didn't have any need for customer service after purchase. I did. We were to travel to Bali, but my son got sick and couldn't fly and I couldn't fly because of my passport expiration date was less that 6 months (which I know was my fault). P.S. I caught up with my family 2 days later. I should have gotten some kind of partial refund for both tickets but all I got was a runaround. They even sold me flight insurance but was later told it wasn't really flight insurance but "travel care service", which is apparently worthless.

Date of experience: November 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Dear Jayson J.,
We are truly sorry to hear about your disappointment with the result of our assistance!
Your complaint is assigned a special ID: 273239
Please email this ID at [email protected]
With your booking confirmation number and the agent will get in touch with you shortly.
We will do everything in our power to deserve your further cooperation with us!
Thank you in advance!

Nevada
1 review
0 helpful votes
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Proficiency
November 11, 2023

My sister and I were skeptical at first because we have never heard of ASAP tickets b4. I am happy with our choice and Unis the agent.

Date of experience: November 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Many thanks for a 5 stars review! We are pleased to hear your kind words about your excellent experience with us!

California
1 review
0 helpful votes
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Excellent service rendered
November 11, 2023

It was an excellent service provided. Will be gladly make referral.

Date of experience: November 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for a wonderful review! Looking forward to assisting you once again!

Florida
1 review
0 helpful votes
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Good,, she listened to my request and try to help to the best of her ability

Date of experience: November 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for a 5 stars rating! Our agents are doing their best to satisfy the customer and we appreciate them a lot!

Tennessee
1 review
0 helpful votes
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Ok
November 10, 2023

Good service the Agent thank you so much fur service

Date of experience: November 10, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for an amazing review! Looking forward to assisting you once again!

Illinois
1 review
0 helpful votes
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Great service
November 10, 2023

I was completely impressed with their professionalism and customer service.

Date of experience: November 9, 2023
Candice J. ASAP Tickets Rep
over a year old

Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for being our customer!

Canada
1 review
0 helpful votes
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Protect plan
November 10, 2023

It is my first time have your services. I purchased protected plan too. I can not say my real opinion right now

Date of experience: November 9, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you very much for sharing your positive experience with others, we really appreciate it!

Nevada
1 review
0 helpful votes
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Great savings and best flight options
November 10, 2023

Dorothy was very knowledgeable with her expertise in helping me book my flight to the Philippines and back to Las Vegas. The price was very reasonable and lower than any other competitors in the industry.

Date of experience: November 9, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for your feedback! We put in the work to keep you and all of our clients happy and hope to see you again. Have a nice day ahead!

Pennsylvania
1 review
0 helpful votes
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Advisor very helpful and considerate.
November 9, 2023

Helpful, kind and caring agent who helped me find what I was looking for.

Date of experience: November 9, 2023
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Pennsylvania
2 reviews
0 helpful votes
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I was myself guided by my brother, and I will do the same, guiding other families members and friends.

Date of experience: November 9, 2023
Candice J. ASAP Tickets Rep
over a year old

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.

Canada
1 review
0 helpful votes
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Great customer service
November 9, 2023

I have called ASAP Tickets to find the best deal for my travel. That was very well looked after by Iskander who worked around my travel dates. I received follow up emails and phone calls with different options I could chose from.

Date of experience: November 8, 2023
Candice J. ASAP Tickets Rep
over a year old

On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.

Philippines
1 review
0 helpful votes
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Excellent service
November 9, 2023
Updated review

My agent is so friendly,kind,very patience and do her job professionally. She did an awesome job to help me..

Date of experience: November 8, 2023
Candice J. ASAP Tickets Rep
over a year old

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.


Vacation
April 23, 2022
Previous review

My travel agent blessary is awesome and very professional of everything. She's trying to help me from searching a good fare until i booked my ticket.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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Excellent
November 9, 2023

She didn't leave me until all done and explained every detail. We're satisfied with our itinerary and give us a discount to reduce the amount

Date of experience: November 8, 2023
Candice J. ASAP Tickets Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

Canada
1 review
0 helpful votes
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Canada to India return trip
November 9, 2023

Orlando U was our consultant and our experience with him all during the process of ticketing was outstanding. Orlando was very patient, professional, knowledgeable, and great at understanding our needs quickly and correctly which was reflected in the flight options he provided during the process.

Date of experience: November 8, 2023
Candice J. ASAP Tickets Rep
over a year old

Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.

New York
1 review
0 helpful votes
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Keep up your good work
November 8, 2023

Nice and wonderful experience. They know how to address any ticket issues you might have

Date of experience: November 8, 2023
Candice J. ASAP Tickets Rep
over a year old

Thanks a lot for a wonderful review! Looking forward to assisting you once again!

California
1 review
0 helpful votes
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I am happy to assist us
November 8, 2023

Excellent services and good assistance and also with promotions

Date of experience: November 8, 2023
Candice J. ASAP Tickets Rep
over a year old

Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!