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ArchitecturalDepot

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ArchitecturalDepot Reviews Summary

ArchitecturalDepot has a rating of 4.6 stars from 6,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.

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39,346 reviews

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Tai Y.
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I've only purchased sample so far
May 1, 2017

I've only purchased sample so far - we'll see. I really like them. Looking forward to saving up enough money to get the beams done in the house.

Date of experience: April 30, 2017
Evelyn K.
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Loved the molding
April 30, 2017

Loved the molding. Excellent service

Date of experience: April 30, 2017
Norman I.
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Received on time in good condition
April 30, 2017

Received on time in good condition

Date of experience: April 30, 2017
Sean B.
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Need to improve your chat function
April 30, 2017

Need to improve your chat function. I tried asking a question and no one was there.

Date of experience: April 30, 2017
Joline w.
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The shutters we ordered were all short by at least 2-3 inches

Date of experience: April 30, 2017
Alta Y.
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I just replied in another email request
April 30, 2017

I just replied in another email request.

Date of experience: April 29, 2017
Ed S.
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Very positive transaction
April 30, 2017

Very positive transaction. Would recommend.

Date of experience: April 29, 2017
Carrie W.
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I'm very excited to receive this product!
April 30, 2017

I'm very excited to receive this product! I did wish that there was an image of the wall panels that were installed on a wall, like some of the others had. But I'm feeling confident that these will look great in my living room.

Date of experience: April 29, 2017
gerald w.
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Great selection, great prices, the shake added much value to our house.

Date of experience: April 29, 2017
Kevin G.
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Everything went Great!
April 29, 2017

Everything went Great!

Date of experience: April 29, 2017
Frank H.
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You need to make it easier to leave your cart and continue shopping, it wasn't obvious how to return to shopping. Using Amazon to check out was really a nice feature.

Date of experience: April 29, 2017
Dawn R.
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I have purchased here before and I was very satisfied

Date of experience: April 29, 2017
Nazida m.
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I have bought something before and have been working with customer service but haven't gotten satisfactory answers. They didn't accept my coupon and haven't responded to my query regarding the missing part of my order.

Date of experience: April 29, 2017
Keith L.
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Other than a glitch in the shipping information, my shopping experience was a good one. Customer service was good.

Date of experience: April 29, 2017
Pam C.
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Product came on time and was what i expected
April 29, 2017

Product came on time and was what i expected.

Date of experience: April 28, 2017
Vicki W.
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Happy with my purchase of the shutters I bought.
Would recommend this website to friends and family.

Date of experience: April 28, 2017
Mike M.
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You guys have great follow up
April 28, 2017

You guys have great follow up. I do this day in and day out and your attention to detail and follow up by letting me as the general contractor know when the materials are sitting on the dock ready for shipment and then again when they are shipped and even follow up to make sure everything arrived in working order is second to none.
Great work, thanks
Mike M

Date of experience: April 28, 2017
jon h.
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Ok
April 28, 2017

Ok

Date of experience: April 28, 2017
jerry s.
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Good product price and shipping
April 28, 2017

Good product price and shipping. Would highly recommend

Date of experience: April 28, 2017
Mandy K.
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I was very satisfied with both the customer service via chat while placing my order and the customer service I needed to use upon receiving the wrong shutters. However, the exchange policy of NOT paying for postage as well as a 20% restocking fee is unfair. Had I not exchanged the shutters and just returned maybe a little more understandable however, the online chat service was who I made the mistake with! Even though I need to order more shutter I will not order from you again.

Date of experience: April 28, 2017

From the business

Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...


architecturaldepot.com
Founded in 2001
Brea, CA, United States