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Arangrant Reviews Summary
Arangrant has established a strong reputation for providing reliable travel services, particularly in securing competitive flight deals and business class fares. Customers frequently commend the professionalism, responsiveness, and dedication of the agents, highlighting their ability to understand client needs and offer tailored solutions. However, some concerns have been noted regarding communication delays and occasional issues with payment processing or reservation modifications. Overall, the feedback reflects a positive sentiment towards the company, with many customers expressing a willingness to return for future travel needs, suggesting a solid foundation for continued customer loyalty.
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Due to a medical emergency I had to cancel my flights. The airline rebate was received very promptlky. I very much appreciate the kind assistace I received from Arangrant customer service.
Solid effort in finding suitable flights
Great communication and response
Will definitely use service again
Dear Andre S.
Thank you for your outstanding 5-star review!
We are thrilled to hear that our team put in a solid effort in finding suitable flights for you. We are also pleased that you appreciated our great communication and responsiveness.
Your high recommendation means a lot to us, and we look forward to serving you again in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
Lee was very diligent in finding me the best price for my trip to Greece. He worked late just to make sure we got our tickets and were set to go! Thank you Lee!
Dear Julie G.
Thank you for your fantastic 5-star review!
We are thrilled to hear that agent Lee was very diligent in finding you the best price for your trip to Greece. It's wonderful to know that he went above and beyond, working late to ensure you got your tickets and were all set to go.
Your satisfaction is our top priority, and we truly appreciate your kind words.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Jacob did a very fine job with everything. Highly recommend using Aran Grant, I will again.
Dear Craig C.
Thank you for your fantastic 5-star review!
We are delighted to hear that Jacob did a fine job with everything. Your high recommendation means a lot to us, and we are thrilled to know that you plan to use our agency again.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
The person who assisted me understood my frustration and concern and immediately when to work to solve my concerns. I am a senior citizen - what you call a dinosaur when it come to doing things on the computer. Thank you so much for calming my nerves.
Dear Patricia C.
Thank you for your wonderful 5-star review!
We are thrilled to hear that our agent was able to understand your frustration and concerns and promptly worked to resolve them. It's especially heartening to know that we could provide the support you needed and help calm your nerves.
Your comfort and satisfaction are very important to us, and we're always here to assist, no matter your level of tech experience.
Thank you for choosing us, and we look forward to serving you again in the future!
Sincerely Yours,
ARANGRANT Team
Our agent was very helpful and quickly got us just the itinerary we needed.
Dear Joanne A.
Thank you for your fantastic 5-star review!
We are thrilled to hear that our agent was very helpful and quickly secured the itinerary you needed. Your satisfaction is our top priority, and we appreciate your kind words.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
I was hoping that they had info in my change of flight with the airline but it was not confirmed up to today.
Dear Salvador C.
Thank you for sharing your feedback and bringing this to our attention.
Upon review, we confirmed that our service team has successfully addressed your issue, and your tickets have already been issued. Flight confirmations have already been sent to your registered email address.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services.
Sincerely Yours,
ARANGRANT Team
Great customer service by Sammy and he delivered the itinerary and price I was looking for.
Dear David R.
Thank you for your fantastic 5-star review!
We are thrilled to hear that Sammy provided great customer service and delivered the itinerary and price you were looking for. Your satisfaction is our top priority, and we appreciate your kind words.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Dear Sasa L.
Thank you for your wonderful 5-star review!
We are thrilled to hear that you found the booking process quick and easy, and that we were able to secure the best price for you.
Your satisfaction is our top priority, and we look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
I recently had the pleasure of working with Sarah D for booking my business class flights, and I cannot recommend them highly enough! From start to finish, they went above and beyond to make the experience smooth, efficient, and stress-free.
Sarah D took the time to understand my travel preferences and budget, ensuring I got the best possible value. They were incredibly knowledgeable about various airlines and routes, presenting me with multiple options tailored to my schedule and preferences. I was impressed by how they managed to secure an amazing deal on a top airline, making the entire process seamless and enjoyable.
What truly stood out was Sarah D responsiveness and dedication. They were always available to answer my questions, address any concerns, and even check in after the trip to ensure everything went smoothly. Their attention to detail and commitment to client satisfaction are unmatched.
Thanks to Sarah D, my travel experience was not only comfortable but also incredibly efficient and enjoyable. If you're looking to book business class flights with ease and at the best value, I highly recommend reaching out to Sarah D. You won't be disappointed!
Dear Avo A.
Thank you for your fantastic 5-star review!
We are thrilled to hear about your exceptional experience working with Sarah D. It's wonderful to know that she took the time to understand your travel preferences and budget, providing you with the best possible value and a seamless, enjoyable process.
Sarah D's responsiveness and dedication truly shine, and we are glad she could make your travel experience efficient and enjoyable. Your recommendation means a lot to us, and we appreciate your kind words.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
They have changed my reservation w.in 24 hrs of booking/payment adding an x-tra leg, 6 more hrs of travel and a start of the trip that has cut my working day in half, then alleged that the reservation cannot be canceled. My reservation w. The airline had my contact email and phone number replaced w. Others. Totally illegal.
Dear Anthony E.
Thank you for sharing your experience. We're sincerely sorry for the inconvenience and frustration caused by the changes to your reservation. We understand how disruptive this has been to your travel plans and work schedule.
Upon review, we can confirm that our service team has successfully addressed your issue, and your tickets have already been issued. We appreciate your patience and understanding.
Sincerely Yours,
ARANGRANT Team
It took me a while to navigate the system to get to the "Schedule Change Department" which is what I needed (hence the four starts instead of five). Once I was there, Joshua who took care of me was extremely helpful.
Dear Sibel B.
Thank you for your feedback and for sharing your experience with us.
We are glad to hear that Joshua was extremely helpful once you reached the Schedule Change Department. We appreciate your patience and understanding as you navigate our system.
Your input is valuable, and we will work on making it easier to access the departments you need. We look forward to serving you again!
Sincerely Yours,
ARANGRANT Team
I am satisfied i had very good contact i had the flight which corresponded to my expectation
Dear Laval D.
Thank you for your wonderful 5-star review!
We are thrilled to hear that you are satisfied with the service and that the flight matched your expectations. It is always our goal to ensure you have a smooth and enjoyable experience.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Cost always high if called directly. Better to check sites like kayak etc to compare prices.
Dear Daisy Q.
Thank you for your feedback and for bringing this to our attention.
We understand that finding the best prices is important to our customers and we appreciate your input and are always striving to improve our services to provide you with the best possible experience.
Please be assured that it is our goal to support valued customers like you by catering to your preferences and meeting your needs.
Sincerely Yours,
ARANGRANT Team
Blake was able to find us a great price on our business class tickets. She listened to our requirements and she was able to find something for us that met those requirements. We've booked business class tickets with Arangrant for the past couple of years and they are our "go to" when booking airfare. Highly recommend.
Dear Victor S.
Thank you for your fantastic 5-star review!
We are thrilled to hear that Blake was able to find a great price on your business class tickets and meet all your requirements. It's wonderful to know that we have been your "go-to" agency for booking airfare over the past couple of years.
Your recommendation means a lot to us, and we look forward to continuing to serve you in the future. Safe travels!
Sincerely Yours,
ARANGRANT Team
My flight doesn't pull up on the airlines website. Flights keep changing and Arangrant has to keep getting involved but things still are not correct. Very frustrating for a business class ticket.
Dear Joey J.
Thank you for your feedback and for bringing this to our attention.
Upon review, we have confirmed that our service team successfully assisted you with the issuance of your ticket. We sincerely appreciate your patience and understanding.
Once again, we wanted to take a moment to express our sincere gratitude for choosing our services. Your input is invaluable to us, and we are always striving to improve our services.
Sincerely Yours,
ARANGRANT Team
Very satisfied with customer service, reliable quotes and fair prices.
Dear Pravin R.
Thank you for your wonderful 5-star review!
We are thrilled to hear that you are very satisfied with our customer service, reliable quotes, and fair prices. It's always our goal to provide the best possible experience for our customers.
We look forward to assisting you with your future travel plans. Safe travels!
Sincerely Yours,
ARANGRANT Team
Still don't have a result on change of flight spoke to airlines directly they said the change I selected was ok somehow when you send in change it's rejected if I have to go to airlines directly I don't need you
Dear Valuedkurt C.
Thank you for your feedback and for bringing this to our attention
We wanted to take a moment to express our gratitude for choosing our services. We are delighted to hear that our service agents were able to issue your tickets and an updated itinerary was sent to your email.
We appreciate your cooperation and look forward to serving you again in the future!
Sincerely Yours,
ARANGRANT Team
Customer service is poor. They don't listen to your concerns. They lie about a follow up when you want to change your travel dates, and are extremely rude.
Dear S L.
Thank you for sharing your feedback. We're truly sorry to hear about your experience with our customer service.
This is not the standard we strive for, and we understand your frustration. Your concerns are important to us, and we'll make sure to address this issue and improve our service.
We appreciate your patience and hope to have the opportunity to serve you better in the future.
Sincerely Yours,
ARANGRANT Team
Fast and painless. No problems and got the best price
Dear Yianni M.
Thank you for your fantastic 5-star review!
We are thrilled to hear that you had a fast and painless experience with us, and we are glad we could help you find the best price.
Looking forward to assisting you with your future travel plans!
Sincerely Yours,
ARANGRANT Team
From the business
Business Class Journeys, Hassle-Free
AranGrant is a specialized team of travel agents with experience and knowledge to handle complex air travel operations. Our professionals, from different areas and backgrounds, are qualified to assist with different types of flight booking and travel arrangements, such as corporate and group travel, supreme vacation journeys, and flights with highest level of comfort, even when it comes to multiple destinations/airlines or complex itineraries.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Richard S.
Thank you for your heartfelt 5-star review!
We are sorry to hear about your medical emergency and glad that we could provide timely support during such a challenging time. It's wonderful to know that our customer service team was able to assist you promptly with your airline rebate.
We appreciate your kind words and are always here to help whenever you need us.
Safe travels, and take care!
Sincerely Yours,
ARANGRANT Team