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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Massachusetts
1 review
0 helpful votes
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Fantastic to deal with
July 21, 2022

I needed a Gould Aquavar Control Unit and I needed it fast because my well was not flowing. The gentleman I spoke to on the phone was very helpful and informative and got the Unit to me very quickly! I cannot thank them enough and I want to also thank the company for being so pleasant in the ordering process. Wonderful Company that made a difference to my family because we were out of water. Thank you.

Date of experience: July 21, 2022
Georgia
1 review
0 helpful votes
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Would highly recommend
July 20, 2022

Fairly priced and free shipping. Shipped fast & received product early.

Date of experience: July 20, 2022
New York
1 review
0 helpful votes
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They know what they're doing
July 19, 2022

No pump and circumstance, no overly expensive corporate office somewhere, just great products at fair prices sold by knowledgeable people.

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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Our company has been ordering from Aqua Science for a while and have always been please with the quality and service. Just recently, we had an problem with a part and contacted their service department. The item was under warranty and was replaced quickly and with no issues. These are great people to do business with!

Date of experience: July 19, 2022
Massachusetts
1 review
0 helpful votes
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Satisfied customer
July 19, 2022

I received a quote on the parts that were needed for my water filtration system and paid the bill and the parts and system was picked up by my service man and installed.

Date of experience: July 19, 2022
Maine
1 review
0 helpful votes
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Fast delivery!
July 19, 2022

Easy process to find product. Was great to work with.

Date of experience: July 19, 2022
California
1 review
0 helpful votes
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First time order
July 19, 2022

Everything was great and timely. My only complaint was the wire I ordered arrived on a half broken spool, the wire itself appears to be fine but could have easily been damaged and set my project back a week or two. That being said, customer service, products and shipping times were good.

Date of experience: July 18, 2022
District of Columbia
1 review
0 helpful votes
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Pleased
July 19, 2022

Ease of ordering, and help when following up. Thanks again.

Date of experience: July 18, 2022
New Hampshire
1 review
0 helpful votes
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Great Service
July 18, 2022

Trouble with sign in. Went to guest and everything worked out.

Date of experience: July 18, 2022
Massachusetts
2 reviews
0 helpful votes
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Great
July 15, 2022

Great company to deal with along with fast shipping

Date of experience: July 15, 2022
Oregon
1 review
0 helpful votes
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Excellent customer service
July 15, 2022

The gentleman that helped me was amazing!
Very thorough, patient and knowledgeable.

Date of experience: July 15, 2022
California
1 review
0 helpful votes
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10/3 well wire.
July 14, 2022

Easy to use site. I leave sites that are a pain. Hope the wire is of good quality.

Date of experience: July 14, 2022
Arizona
2 reviews
0 helpful votes
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Fine so far
July 13, 2022

First time user, very easy. There is not 50 characters of content a that I need to describe my experience.

Date of experience: July 13, 2022
Ohio
1 review
0 helpful votes
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Wx202 pressure tank
July 9, 2022

Great price and fast delivery. Nice customer service

Date of experience: July 9, 2022
Michigan
1 review
0 helpful votes
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Warranty Issue
July 9, 2022

Had a warranty issue with a well tank bladder leaking. Customer service was helpful and friendly. Issue taken care of.

Date of experience: July 8, 2022
Washington
1 review
0 helpful votes
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My order
July 8, 2022

The customer service was great, good job people's.

Date of experience: July 8, 2022
Canada
2 reviews
0 helpful votes
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Where is My product?
August 6, 2022

I ordered a pressure tank 2 weeks ago. I called 3 times last week and 3times this week trying to get tracking information. I still do not have the product or tracking information and they took the money from my account as soon as I purchased it. I even paid extra for tailgate delivery and need to be there so it doesn't get left in the street.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
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One stop shopping
July 7, 2022

I needed to replace my leaking non-bladder pressure tank at the lake house. The site helped me identify what the beast size would be for a new bladder tank replacement. The even suggested replacement supporting components that made the swap out much easier than trying to reuse old components. It would be a 40 mile round trip to the closet hardware shop if I was missing anything. I was very pleased to be back in business with better than before water pressure within 2 hours.

Date of experience: July 6, 2022
New Jersey
1 review
0 helpful votes
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Happy to do business with the informative knowledgeable internet sales team. Jim?

Date of experience: July 6, 2022
Illinois
1 review
0 helpful votes
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Am pleased but had to call to get it corrected. Only part of the order was shipped.

Date of experience: July 6, 2022