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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Massachusetts
1 review
0 helpful votes
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Aqua science
August 12, 2022

Very reasonable prices Excellent customer service reps I'm very happy with this company and I will buy from again

Date of experience: August 12, 2022
Georgia
1 review
0 helpful votes
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Pump control
August 10, 2022

Same product as the original but much cheaper than local suppliers

Date of experience: August 10, 2022
Oregon
1 review
0 helpful votes
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The worst possible outcome. I have not received the pump.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 9, 2022
Ohio
1 review
0 helpful votes
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Tank
August 9, 2022

Easy and quick got my product fast no sales tax and shipping

Date of experience: August 9, 2022
Hawaii
1 review
0 helpful votes
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Reduced shipping cost
August 9, 2022

Shipping cost of a replacement pressure tank bladder was rather expensive, shipping to Hawaii.
Aqua Science re-boxed it into a smaller box to save me about 30% on shipping.
That goes way beyond normal customer service, so to Aqua Science, I say "Thank You".

Date of experience: August 9, 2022
Washington
1 review
0 helpful votes
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Iron Filter media
August 9, 2022

Customer service was very knowledgeable and set me up with the right product. I replaced it with Katalox Light about a week ago and my water guality and pressure have been great. Iron and sulfer taste went away immediately.

Date of experience: August 9, 2022
Michigan
1 review
0 helpful votes
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Well Pump
August 9, 2022

Fast accurate shipping. Haven't had pump long enough to see how it works.

Date of experience: August 9, 2022
Massachusetts
1 review
0 helpful votes
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Good service
August 9, 2022

Quick service and the best price I could find online

Date of experience: August 9, 2022
California
1 review
0 helpful votes
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They came through
August 9, 2022

I had ordered the wrong pump and customer service fixed me up with the right one and got it out right away. Great service.

Date of experience: August 8, 2022
Pennsylvania
1 review
0 helpful votes
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First time customer
August 8, 2022

Overall satisfied. However, shipping took a little longer than expected.

Date of experience: August 8, 2022
Arkansas
1 review
0 helpful votes
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On time and accurate
August 8, 2022

All went to plan. Website worked, processing and email follow-up perfect.

Date of experience: August 8, 2022
New York
1 review
0 helpful votes
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On time service
September 6, 2022

This business returned calls and email inquires in a timely and professional manner. Thanks for service.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 6, 2022
California
2 reviews
1 helpful vote
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Jim was fantastic.
August 6, 2022

Jim was fantastic. He gave me clear and knowledgeable advice on pump and tank selection, installation strategy, and the adjustments I would need to make for my specific application. Add to that the fact that the price, delivered to the opposite coast, was still cheaper than anything I could find locally, and this was a total no brainer. I also know that if I run into problems during the installation, Jim is just a phone call away.

Date of experience: August 5, 2022
Rhode Island
1 review
0 helpful votes
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Very please with the two gentlemen to serviced my system. They were professional, knowledgable and efficient.

Date of experience: August 4, 2022
California
1 review
0 helpful votes
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JIM IN INTERNET SALES WORKED WITH ME TO ANSWER ALL MY QUESTIONS. AND THE REST OF THE SALES TEAM DID TOO. I BOUGHT THE DUAL TANK 64K SYSTEM. I JUST GOT IT SO IT IS NOT INSTALLED YET BUT I AM WORKING ON IT.
I WOULD RECOMMEND AQUA SCIENCE.

Date of experience: August 4, 2022
Ohio
1 review
0 helpful votes
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SS well pump
August 4, 2022

Ordered and received in a two day turn around. Very please with service and product. Highly recommend

Date of experience: August 4, 2022
Michigan
1 review
0 helpful votes
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Tony E
August 2, 2022

It took a while to get my tank (back ordered) but i wanted to use same style as i was replacing, but a bigger tank. They said it would be delivered on Monday got it on Sunday, hook up was easy now my grandaughter can take longer showers. 2 hr hookup

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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Irrigation and Livestock Lines
August 2, 2022

Supportive and friendly staff when ordering and having questions afterwards

Date of experience: August 2, 2022
North Carolina
1 review
0 helpful votes
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More than expected
August 1, 2022

When I placed the order I only expected to receive the circuit board. Instead I received the complete enclosure.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Great price!
August 1, 2022

Great price and fast shipping. Simple web site to use.

Date of experience: August 1, 2022