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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Colorado
1 review
0 helpful votes
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Excellent
November 19, 2022

Informative site, easy ordering and very fast shipping, thank you for getting our pump to us quickly.

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
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Goulds pump
November 17, 2022

Knowledgeable person helped me on my order. I had a few questions as model number had changed and I wanted the same pump I had.

Date of experience: November 17, 2022
North Carolina
1 review
0 helpful votes
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New Bladder Tank
November 15, 2022

I was blown away at how fast I received the tank. Overall experience was excellent.

Date of experience: November 15, 2022
Kansas
2 reviews
0 helpful votes
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Feedback
November 15, 2022

Easy, they answered my questions and I placed my order.

Date of experience: November 15, 2022
Florida
1 review
0 helpful votes
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First time ordering
November 14, 2022

Fast shipping. Great customer service. Called and was immediately helped with the questions I had.

Date of experience: November 14, 2022
Pennsylvania
1 review
0 helpful votes
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Expectation
November 14, 2022

As long as you know what to order you would be in good shape.

Date of experience: November 14, 2022
Colorado
1 review
0 helpful votes
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New Customer
December 14, 2022

Dealing with Aqua Science was great. Good pricing and customer service was excellent. Product was in stock and shipped right away.

Shipping was long and got delayed 5 days due to a small 6" storm in the mountains. This is my only complaint as it delayed my job by almost a week. Couldn't review my product because still havent received it.

Date of experience: November 14, 2022
Texas
1 review
0 helpful votes
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Good price and fast shipping
November 13, 2022

Easy to find the products I need. Only issue was that the product changed names and I wasn't sure I was getting an original product. After a short internet search, I discovered Aqua Flo was bought by the new company.

Date of experience: November 13, 2022
New York
1 review
0 helpful votes
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Wellmate pressure tank
November 13, 2022

They were very helpful. Checked their inventory and had the tank I needed. Purchased it over the phone. They shipped it immediately. I would recommend them for these products.

Date of experience: November 13, 2022
Ohio
2 reviews
0 helpful votes
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Great experience with Aqua Science
November 12, 2022

I was in need of replacement media for my water filter, and I am glad I made the purchase through Aqua Science. They had the best prices and the shipping was very fast to my door. The descriptions on the products allowed me to make an informed decision, and I will definitely look to Aqua Science again for my future needs.

Date of experience: November 12, 2022
Georgia
1 review
0 helpful votes
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Great one-stop shop
November 11, 2022

Got almost everything from aquascience except the poly pipe, which I found a great local source for. Awesome customer service as well. Great help on the phone for anything I had questions about and no wait times.

Date of experience: November 11, 2022
Ohio
1 review
0 helpful votes
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Checked all the boxes!
November 10, 2022

The wire was priced low, good quality, fast free shipping with clear communication. What else can you ask for?

Date of experience: November 10, 2022
California
1 review
0 helpful votes
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House water softener
November 9, 2022

They told me what I needed based on my water sample. I had some questions about using additional and different systems and they had quick knowledgeable answers. Once I order everything showed up quickly and had no problems installing. Directions were easy to follow

Date of experience: November 9, 2022
Bahamas
1 review
0 helpful votes
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Awesome
November 7, 2022

Very please with aqua-science products and services.

Date of experience: November 7, 2022
Florida
1 review
0 helpful votes
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Great service from this company
November 7, 2022

I originally received an incorrect set of parts for my water softener but when I called I received excellent customer service in order to get the right parts shipped out quickly and a shipping label for the incorrect parts. They are first-rate company and I will use them again for other things in the future!

Date of experience: November 7, 2022
Georgia
1 review
0 helpful votes
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Items not received
December 7, 2022

FedEx said they delivered the package but I never received it

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 7, 2022
Arizona
1 review
0 helpful votes
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The staff and receptionist was polite and helpful. My friend had a extra bladder so we used his. He said there about 180 bucks. I said I'll replace his so he always has one to fix other wells. It worked good and wasn't hard to replace. I'm glad they have replaceable parts. We throw away too many things that still have a purpose. Try to advertise more replaceable parts so the price can come down. Thank u. Mario Romero

Date of experience: November 4, 2022
Georgia
1 review
0 helpful votes
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Jeff
December 3, 2022

Could not reach anyone by phone, was concerned site may be fake but in the end the tank came quickly and everything was fine

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2022
New Jersey
1 review
0 helpful votes
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Poor packing
December 3, 2022

Part of my order was 500 ft of poly pipe to hang the well pump I also ordered from them. The pipe was inadequately packaged for shipping and was scrapped in shipping. When I brought this to their attention they blew it off as negotiable.

Date of experience: November 3, 2022
New York
1 review
0 helpful votes
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Pressure Tank WX-251 62 Gallon Model
November 2, 2022

Delivery came as arranged Driver was helpful. Box was in good condition. Wasn't able to open the box due to rain. Appears the tank appears in excellent condition looking into the box waiting for plumber to come in a few days to connect and then see if under the unit and lower down on the tank outter wall their any problems. I'm going to be optimistic.

Date of experience: November 2, 2022