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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Texas
1 review
0 helpful votes
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Good company to do business with
October 31, 2022

Easy to navigate website and the best prices I've found.

Date of experience: October 31, 2022
Florida
1 review
0 helpful votes
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Great job
October 26, 2022

I called the office to see if the part was available they said yes. I suggested I ordered online they agreed. The young lady said I will make sure your package goes out today it did. Arrived on time thank you very much.

Date of experience: October 26, 2022
Florida
1 review
0 helpful votes
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Great Customer Service.
October 25, 2022

Great Customer Service. Placed the order online. Received immediate confirmation.

Date of experience: October 25, 2022
New York
1 review
0 helpful votes
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Wellmate WM-9 and Tank Tee Purchase
October 24, 2022

Ordered a well tank and tank tee. Arrived quickly. Was missing the tank tee, but customer service was responsive and quickly sent the tank tee.

Date of experience: October 24, 2022
New Jersey
1 review
0 helpful votes
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Customer service
October 24, 2022

Had several dealings on site and by phone and both went well. Extremely quick service on shipping and price paid was reasonable.

Date of experience: October 24, 2022
Oregon
2 reviews
0 helpful votes
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Birm Iron Filter Works Great
October 22, 2022

It was so nice to be able to drink water out of the faucet, have cleaner clothes and appliances after installing the filter. My only complaint is that there were no installation instructions. I'm a DIYer, and finally after hours of searching the Internet I found some instructions. Besides this very annoying issue, I love the filter.

Date of experience: October 22, 2022
Ohio
1 review
0 helpful votes
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Grateful for your Website.
October 22, 2022

I have been experiencing problems with my Brass well tank T connector leaking.
When I found your website I found a lot of great information that I was missing in my own knowledge. I found the stainless steel T and other fittinga and hope they have a longer life for my home than the brass did. Time will tell. Your website was very helpful for the whole process. I ordered what I needed and received it all quickly. No complaints at all. Thank you for your service!

Date of experience: October 22, 2022
Florida
1 review
0 helpful votes
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Great experience
October 20, 2022

Great experience, great people to work with. Took care of my needs perfectly.

Date of experience: October 20, 2022
Colorado
1 review
0 helpful votes
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Don't like that the tank box had been opened up and resealed. There was a packet of silicone smashed open in the box. Not sure what that's about. That is usually packed in the bag with the connection for the tee. Just curious if I received a returned tank…

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2022
Pennsylvania
2 reviews
0 helpful votes
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Item Return
October 17, 2022

Email was answered timely and with good info. Would shop there again.

Date of experience: October 17, 2022
New York
2 reviews
0 helpful votes
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Twist ll Clean 1" Connection
October 17, 2022

Received the product fast was easy to install, very pleased.

Date of experience: October 17, 2022
Michigan
1 review
0 helpful votes
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Great price and fast shipping
October 15, 2022

Smooth and easy transaction. Easy to navigate site.

Date of experience: October 15, 2022
New Jersey
1 review
0 helpful votes
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WX-250 Tank Installation
October 13, 2022

Great experience overall and quick shipping. I would recommend this site to other people.

Date of experience: October 13, 2022
Georgia
1 review
0 helpful votes
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Fast and Easy
October 11, 2022

Ordered online on a Tuesday and received tank on Saturday.

Date of experience: October 11, 2022
Maryland
1 review
0 helpful votes
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Quick Turn around
October 10, 2022

Great So Far Great service! Yippee! Will be back again For Sure

Date of experience: October 10, 2022
Iowa
2 reviews
0 helpful votes
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Great service
October 10, 2022

Got what I ordered in a timely manor. Very satisfied

Date of experience: October 9, 2022
California
1 review
0 helpful votes
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Submersible pump & control purchase
October 6, 2022

The person I dealt with was knowledgeable and courteous, he had to put me on hold but kept it very short. He was able to answer all my questions about the suitability of the pump I was considering for my well. They shipped quickly and Ihad my pump in a few days. Good customer service on the sale.

Date of experience: October 6, 2022
Virginia
1 review
0 helpful votes
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Fast service
October 6, 2022

Great turnaround on well bladder kit. Beat Amazon by a week.

Date of experience: October 5, 2022
New York
1 review
0 helpful votes
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Great experience
October 5, 2022

Very sorry ordering process. One piece was missing, but I contacted aqua science and they sent the missing part immediately.

Date of experience: October 5, 2022
Maryland
1 review
0 helpful votes
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Mr Fix
October 4, 2022

The tank arrived in perfect condition as shipped. Everything needed was in the box as it should be. Tank is installed and working.
Thanks

Date of experience: October 4, 2022