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From the business
Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."
Aqua Science Reviews Summary
Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.
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The replacement parts saved me a lot of money. I called for tec support a few times with questions and always got help.
First time experience. I'm not a professional, just a do it yourselfer. What I really like about Aqua Science is that you can see all of the items required for your project along with the price. And in addition they have good tutorials to help along the way and if you still require info, I found Jim to be a great asset here. No doubt about it, no one else gives this kind of service.
Great price and fast delivery of items really makes things so much sweeter.
Some patience is required when contacting them at times. I guess it's because they can be quite busy.
Good service and product means lots of customers to service. Be patient. It's well worth it.
Thanks Jim and Aqua Science!...Don from British Columbia, Canada
Cold weather took out my wells pressure transducer and I ordered A new one and it came in a timely fashion and I installed it in 10 minutes and my well it's up and running so it's a happy time thank you very much
All orders completed promptly and questions answered
Some of the best customer service ever!
Serina and Jim were terrific, helped me more then they can imagine.
Thank you
I have ordered BB 20 carbon filters from Aqua Science several times. I have also ordered a filter wrench. Prices are great, and shipping is quick. They have excellent customer support.
I was very please how helpful Jim was on reviewing my order and answering all my questions
Fast, free delivery at a price 20% below Amazon for the same item.
It took 2 days to reslove my situation with the company for the warranty. At that time it left me with no running water. The response time for returning my phone calls was poor. I wish the customer Service was better.
Packaging was very good fast ship very good job overall thank you
Online platform is easy to use!
Items I need are always in stock.
Great website for selection of products and descriptions. Also, the ease of checkout is helpful.
Easy to use website. We will see how the product works when it arrives. Fast shipping and delivery. Replaced a leaking tank. No issues with product and directions were easy to follow.
Very good. Well done web pages and excellent production selection. Received exactly what I ordered via fast and free shipping.
The product was in great shape and it worked for us easily
Parts orders filled rapidly, the people are cheerful and easy to deal with.
Couldn't get my online order to go through so I gave them a phone call, short wait time no waiting on hold forever and the gentleman was helpful in getting my order placed. Shipping to Canada is why it prompted me to call in, package arrived promptly and was well packed with no damage.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members