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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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South Carolina
1 review
0 helpful votes
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Various Filtration Media
January 26, 2023

Appreciate the superb customer service and order accuracy. Great prices.

Date of experience: January 26, 2023
Arizona
1 review
0 helpful votes
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Had company service for years. A few years ago reverse osmosis replaced. Each year we pay for filter change. They changed their policy that any equipment over 10 years had to be replaced for them to work on it. This was a message loud and clear that they expect you to buy new from them every 10 years regardless of the condition of the equipment. Though they sold us the equipment at the very most 5 years ago they have no record of the sale but discloses they have to establish date. This sounds to me like a company who cares only about their profit and the heck with the customer. NO MORE AQUA SCIENCE for us. There are too many companies who want business. We read where they were having issues with their company, now we know why. Perhaps it's time to look at the saltless system, with a company who values their customers.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2023
Texas
1 review
0 helpful votes
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Outstanding customer service
January 24, 2023

I was in need to supplies for a new well. Cerena, was outstanding with knowledge and customer service! Shipped fast, definitely will be back!

Date of experience: January 24, 2023
Connecticut
1 review
0 helpful votes
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Great service!
January 23, 2023

I was pleased with the ease of doing business with them.

Date of experience: January 23, 2023
Ohio
1 review
0 helpful votes
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Wellmate WM-6
January 23, 2023

Bought this to re-place current WellmateWM-6 that I've had for over 16 years. Recieved pressure tank on time and undamaged. The quick hitch makes installation so easy, our old one did not have this feature.

Date of experience: January 23, 2023
New Hampshire
1 review
0 helpful votes
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Seems to be a very good company
January 23, 2023

The people at Aquascience, with whom I have talked, have been polite professional, and knowledgeable.

Date of experience: January 23, 2023
Wisconsin
1 review
0 helpful votes
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Stupid design
February 22, 2023

Had to cut sleeve apart at top to install to get over the control unit. Zipper rendered useless. Installed by taping seam instead of using zipper. Every other product on market is designed to come apart to wrap around top of tank. Terrible design and I would have never purchased had I known of this design flaw

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2023
Florida
1 review
0 helpful votes
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WM-6 QC
January 22, 2023

We replaced our WellMate pressure tank, which was over 20 years old, with a new one. The quick connect feature was really nice. We're in our 70's and had no problems at all installing it ourselves.

Date of experience: January 22, 2023
Florida
1 review
0 helpful votes
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Were Good! I'll Use you again.
January 20, 2023

Can you design a 2 pump wiring operating 2 Circ Pumps that will operate alternately during thru pressure switches?

Date of experience: January 20, 2023
New Jersey
1 review
0 helpful votes
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New 5 pump
January 19, 2023

Little tough getting thru...however great service as usual

Date of experience: January 19, 2023
Arizona
1 review
0 helpful votes
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Very helpful
January 19, 2023

Very knowledgeable salesperson.fast shipping. Perfect replacement

Date of experience: January 19, 2023
Colorado
1 review
0 helpful votes
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Answers
January 17, 2023

Questions were answered without any ifs or buts. It was straightforward

Date of experience: January 17, 2023
Rhode Island
1 review
0 helpful votes
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New faucet
January 17, 2023

Excellent customer service! We purchased a new faucet for our reverse osmosis system. Knowledgeable staff with great recommendations.

Date of experience: January 17, 2023
Pennsylvania
1 review
0 helpful votes
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Well pump and accessories
January 16, 2023

Quick shipments and delivery. Product was of high quality.

Date of experience: January 16, 2023
Virginia
1 review
0 helpful votes
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Great price & super fast shipping
January 16, 2023

Exactly as advertised and in stock. Best price and really fast shipping

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
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Quick shipping came in perfect condition on time and good communication all is great now after the bladder ruptured in my other tank

Date of experience: January 16, 2023
Ohio
1 review
0 helpful votes
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Great customer servive
January 16, 2023

Great customer service and right on time delivery with correct parts!

Date of experience: January 16, 2023
Michigan
1 review
0 helpful votes
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Simple to check out. I will use Aquascience again and I already told my father-in-law about them.

Date of experience: January 15, 2023
Nebraska
1 review
0 helpful votes
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Decent Tank
January 15, 2023

The shipping was fairly quick. Would've been nice if it came with the necessary fittings for the tube that runs from the brine tank to the compressor but it didn't.

Date of experience: January 14, 2023
Indiana
1 review
0 helpful votes
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Tremendous Savings Over Retail Sales
January 14, 2023

I have purchased other products from AquaScience and have been pleased. I had my water analyzed and system designed about 11 years ago but didn't order it. The ordering process was very fast. I had a few issues but worked through them.

Date of experience: January 13, 2023