Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Kearney L.
Unfollow Kearney L.
Share Review
Report Review

Excellent!
January 18, 2024

Aside from knowing next to nothing about how to even begin to look for the appropriate assisted living for my mother, we live out of state from her and have no knowledge of even what was available. A Place for Mom organized all the info from finances to what her unique needs and preferences are. They connected us to Assisted Living places close to her that met her criteria. We did virtual tours and spoke to the managers of 3-4 places. In the end we felt satisfied enough to make a choice, which has proven to be the right one for her.

Date of experience: January 18, 2024
Minnesota
1 review
0 helpful votes
Follow Gordon I.
Unfollow Gordon I.
Share Review
Report Review

Great service and dedicated support
January 18, 2024

From the initial call we new we were in good hands, the expertise and overall experience was super!

Date of experience: January 18, 2024
Michigan
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Share Review
Report Review

Mixed results with a place for mom.
January 18, 2024

Had great support with Diane Ambroziak. She returned my calls at a reasonable time and researched places that could help me with my mom's care. However, I received a text message from someone from your company wanting information about how CarePro was working out. I just deleted that text today so I can't give you specifics. I told her they were a nightmare and I suggest you not recommend them for Home Care again. I reported them to Adult Protective Services also but have not heard back from them. The lady that text me and asked me about them told me she was sorry for my experience and I never heard another word about it.

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
Follow Patrick W.
Unfollow Patrick W.
Share Review
Report Review

Help in a time of crisis!
January 18, 2024

The assistance, timely solution, listening and compassion I received during this difficult transition with my Dad was phenomenal. I felt like I immediately had a partnership with Christina to help me find solutions and much needed resources to care for my family. The help was timely, considerate and kind.

Date of experience: January 18, 2024
Tennessee
1 review
0 helpful votes
Follow Elyse Y.
Unfollow Elyse Y.
Share Review
Report Review

Donna with A Place for Mom was awesome. She explained things, gave me so much information and tools, answered all my questions, gave me suggestions, and sent me information on some places to look at for my mom. I could not have done this search without her and greatly appreciate her help, and A Place for Mom. Wonderful company and very kind caring people!

Date of experience: January 18, 2024
Virginia
1 review
0 helpful votes
Follow Byron C.
Unfollow Byron C.
Share Review
Report Review

Prompt & Helpful Advice
January 18, 2024

A Place for Mom was very helpful in finding an Assisted Living place for Dad. I was very quickly (within minutes) contacted by very friendly & helpful representatives of A Place for Mom. The local agent was a good listener and had good understanding of the local facilities. She quickly provided recommendations for 5 local facilities and was helpful in quickly setting up tours. She was available to answer additional questions while I was evaluating possibilities. A Place for Mom definitely made the process of finding a place easier & less stressful.

Date of experience: January 18, 2024
Maryland
1 review
0 helpful votes
Follow Daniel G.
Unfollow Daniel G.
Share Review
Report Review

Our experience was nothing but satisfaction in our search for a facility for our mom!

Date of experience: January 18, 2024
Washington
2 reviews
0 helpful votes
Follow George P.
Unfollow George P.
Share Review
Report Review

Steve, from A Place for Mom was awesome to work with. He listened to what I wanted for my mom. He then provided a list of three Assisted Living facilities for us to take tours on. He even set up the tour times for us. We liked all three, however, there was a smaller facility that he had spoken about, but we hadn't toured it yet. So, after talking to Steve, he set up a tour for us and after going there, we knew it would be the best Assisted Living Facility for my mom. It is small (only 40 units), so the dining room isn't really big, and it looks more like a home type setting. The facility was very clean, and the staff was great to work with as well. Steve has follow-ed up with me since my mom has moved in there to ensure whether it was a good fit for her or not.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Carmelann H.
Unfollow Carmelann H.
Share Review
Report Review

Great Experience
January 18, 2024

Wonderful experience. Navigator was so helpful, kind and understanding

Date of experience: January 18, 2024
Florida
2 reviews
0 helpful votes
Follow Brenda Q.
Unfollow Brenda Q.
Share Review
Report Review

Great help when pressed for time
January 18, 2024

The lady that helped me was soooo helpful. Hospital's sometimes do not even give you a warning when they will release your loved one, and that becomes a precarious situation when that person cannot take care of themselves. To this day I ask myself: What if my mom would have been all by herself? Good luck we are done goodbye? The case manager at the hospital gave me a number and what a godsend. Multiple locations for ALF's were given with contact persons.48 hrs later all was set, and we had a solution to a situation that seemed dire. Thank you again.

Date of experience: January 18, 2024
Pennsylvania
1 review
0 helpful votes
Follow Amy O.
Unfollow Amy O.
Share Review
Report Review

Very pleased
January 18, 2024

I did a google search in a panic when my father started having more frequent falls. I rec'd a call from a rep immediately, and after answering a few basic questions I was put in contact with Deb Calvano. Deb was wonderful and patient with me, explaining care and arranged tours for Assisted Living Facilities near my parents home for the same day! She also was a good resource as to what questions to ask and what to look for while on tours. It was so easy.
Deb continued to keep in touch via phone/email and text to check in for any needs. I would highly recommend for anyone unsure of next steps with aging family/ friends. Additional information continues to be sent via email with general information regarding the aging process and how to determine when more care is needed depending on your situation. I have filed these away for future reference when and if I would need to refer back to them. Thank you so much to this organization for helping during a very stressful time in my life.

Date of experience: January 18, 2024
Georgia
1 review
0 helpful votes
Follow Louis T.
Unfollow Louis T.
Share Review
Report Review

Knowledgable and effecient
January 18, 2024

Spoke with Sam minutes after submitting my request and he was able to connect me first with Assisted Living options, then in-home healthcare options. This saved me time, money, and energy from having to do all the research myself.

Date of experience: January 18, 2024
Illinois
1 review
0 helpful votes
Follow Robert D.
Unfollow Robert D.
Share Review
Report Review

The arrangements were made in good time. The local provider (All Ways Caring Home Care) was very helpful with deciding what we needed and found us a worker who is efficient and reliable.

Date of experience: January 18, 2024
North Carolina
1 review
0 helpful votes
Follow Jaime N.
Unfollow Jaime N.
Share Review
Report Review

Hassle free
January 18, 2024

Very helpful narrowing down facilities/communities that fit criteria for your loved one.

Date of experience: January 18, 2024
Michigan
1 review
0 helpful votes
Follow Shannon F.
Unfollow Shannon F.
Share Review
Report Review

Efficient and friendly
January 18, 2024

A huge help in finding the right place that fit our needs!

Date of experience: January 18, 2024
Arizona
1 review
0 helpful votes
Follow Judy Z.
Unfollow Judy Z.
Share Review
Report Review

Very helpfull
January 18, 2024

I was kept in contact. She gave me different places to look at and other info I'd need about the area.
Shed always respond when I would call her or text.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

They were able to find a place for my 92 year old mom that was 3 years old, very clean, very modern, assisted living with a semi private apartment.

I wish to thank them for their support in this difficult time as my mom could no longer live by herself, then lived with me for a year, but finally required 24x7 assisted living that I could no longer provide for her.

Many thanks to the staff at "A Place for Mom"

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Laurette W.
Unfollow Laurette W.
Share Review
Report Review

Moving to assisted living
January 18, 2024

Not knowing where to begin a place for mom was extremely helpful. I received names of places that I did not know existed. It gave me choices and comparisons I wouldn't have otherwise had. Would definitely recommend!

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
Follow Otis O.
Unfollow Otis O.
Share Review
Report Review

Literally a place for Mom
January 18, 2024

Jason was able to walk me through the process, saving me lots of call and steps. Mom eventually chose to stay at the rehab/long term facility but truly A place for Mom made us feel more confident about the choice.

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review

Great Service from Tamara Mainhart
January 18, 2024

Tamara was extremely helpful and provided outstanding service and guidance

Date of experience: January 18, 2024
Customer Care A. — A Place for Mom Rep
over a year old

Thank you for the opportunity to help you find the right senior care for your loved one.