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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Georgia
1 review
0 helpful votes
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A Place for Mom was a godsend!
January 19, 2024

We needed to find an assisted living facility for our 97 year old mother in a very short timeframe and didn't even know where to start. After speaking with Ashley Erdman for over 30 minutes about our mother's needs, she identified a number of places for us to visit and even scheduled the tours for us. Ashley was extremely helpful and responsive and really helped us navigate through the process. We found a great place for mom and she's settling in well.

Date of experience: January 19, 2024
Tennessee
1 review
0 helpful votes
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I did an interview of what my parents needed. They create a profile which is useful and shared with facilities so that you don't have to retell the story. You then schedule a visit with the facilities. That's where "A Place for Mom" stops.

What I had to learn on my own was extensive: Definitions of Independent Living, Assisted Living, Pallative Care, Long Term Care insurance, Veterans Aid & Attendance. Ask about transportation, in-facility care, meals (or meal allowances) vs. costs, non-refundable "community charge", rent increases, notification of leaving, waiting lists, pets, smoking, parking, second resident fees, grills on balconies, cable/internet, community vs. list of activities (do the seniors interact?), gardening, field trips, shopping, in-facility doctors/nurses/beauty parlor/scheduled care.

A Place for Mom attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2024
California
1 review
0 helpful votes
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Experenced help
January 19, 2024

My family needed to find a place quickly for my husband who could no longer live in independent living.
Danielle O`Malley gave us a list of places that we found suitable on the first try. Unfortunately, my husband needed more care than we originally thought but each time we contacted A Place for Mom through Danielle we recieved good reliable information quickly.

Date of experience: January 19, 2024
North Carolina
1 review
0 helpful votes
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Easy and professional service
January 19, 2024

Tameka was very helpful in helping me find a place for my mother. The list of options matched what I had researched on my own, which assured me in making a final decision. I could have saved time if I had called earlier, and have recommended the service already. My mother just moved in this week.

Date of experience: January 19, 2024
New Jersey
1 review
0 helpful votes
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Thankful
January 19, 2024

So thankful for all the help I've received from a place for Mom!

Date of experience: January 19, 2024
Illinois
1 review
0 helpful votes
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Great service. Thank you.
January 19, 2024

Great service and good follow up. Thanks for your care.

Date of experience: January 19, 2024
Georgia
1 review
0 helpful votes
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Excellent Choices
January 19, 2024

We were looking for a place within a limited area. We narrowed down the recommendations because of that. Within that range we had four excellent options. We were able to preview the organizations online and use the Place for Mom guidelines to evaluate.

Date of experience: January 19, 2024
South Carolina
1 review
0 helpful votes
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Very helpful and understanding fo me.
January 19, 2024

My experience with this service has been delightful. They understand and are equipped to help you find the best possible placement for your loved one.

Date of experience: January 19, 2024
Pennsylvania
1 review
0 helpful votes
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Place for mom
January 19, 2024

I called and was contacted by Erika. She was very helpful in finding a place for my uncle. She planned all the tours. All we had to do is show up and tour the places. It was easy and simple. I would recommend this to anyone in need. Very helpful.

Date of experience: January 19, 2024
Colorado
1 review
0 helpful votes
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Great experience
January 19, 2024

Connie Engel was knowledgeable, caring and very supportive. She guided me through a great deal of mazes to get to our home. I couldn't have done it without her and I very much appreciate her help.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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An answer to a prayer
January 19, 2024

I was in need of help for my 97-year-old relative and had contacted local healthcare providers with no real results. I had seen the commercials for a Place for Mom and thought I'd give them a try. Well, I could not be more impressed with the speed in which they contacted me and how they helped me find a solution. Initially, I did not think they did in home care, but I was delighted that they had contacts that I did not even know about in my area. Jon, my Place for Mom consultant, was caring and efficient. He even put me in contact with a VA support group that also contacted me. Finally, all this service and the cost was $0! I am so grateful to a Place for Mom for guiding me to a place where I can breathe a bit easier getting the help I needed. I highly recommend this service.

Date of experience: January 19, 2024
New York
1 review
0 helpful votes
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Exceptional
January 19, 2024

Great people to work with. Plenty of information to help you along the way.

Date of experience: January 19, 2024
New York
1 review
0 helpful votes
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Helpful group of people
January 19, 2024

The group is always checking in on how my mom's doing. Very good suggestions for places to stay.

Date of experience: January 19, 2024
Ohio
1 review
0 helpful votes
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They stayed in constant contact offering the help I needed to make my decision. Even after moving into our own home we were contacted offering help if needed.

Date of experience: January 19, 2024
Pennsylvania
1 review
0 helpful votes
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Findind an assisted living place
January 19, 2024

Had a great experience working with Emma Radulski. She was very kind and understanding and helped me find a great assisted living place for my grandmother.

Date of experience: January 19, 2024
Connecticut
1 review
0 helpful votes
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Great starting place
January 19, 2024

This free service is a great way to start the search process if your elderly relative needs additional care. Was provided local options, introductions and on site visits that led to a great assisted living situation for my mom. Many local connections provided a great resource during a difficult situation.

Date of experience: January 19, 2024
Washington
1 review
0 helpful votes
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Orchard Park@ Southfork
January 19, 2024

Awesome staff/ beautiful setting/ nice accommodations/ great rates

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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When I began my search for ALF's for my father, I was overwhelmed by all the options out there and didn't really know what to ask when visiting places. Tamara was a great help and very supportive on this journey to get my father (who was resistant to the idea) into a facility that could meet his needs and still allow him some independence. The emails from A Place for Mom were full of helpful articles that made making the decision easier and explained the differences in types of facilities as well as provided good unbiased advice.
I appreciated all of the help and support I got from Tamara and A Place for Mom, I would highly recommend them to anyone who is considering assisted living for a loved one.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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Friendly and persistent performance
January 19, 2024

Great assistance from Juilieann. Inital contact through reference, making appointments for tours, to me deciding on a place.

Date of experience: January 19, 2024
Tennessee
1 review
0 helpful votes
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Place for my sister
January 19, 2024

Karen has been excellent in helping set up tours, having someone from each facility call me to explain what they offer in care and especially doing fall ups.

Date of experience: January 18, 2024