Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of A Place for Mom

A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
How would you rate A Place for Mom?
grey stargrey stargrey stargrey stargrey star

A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
Follow Delina V.
Unfollow Delina V.
Share Review
Report Review

Very helpful advice and friendly people
November 14, 2024

I was looking for senior housing that I could afford and I was having a very tough time almost took housing that was above my budget. But Emily called I told her what was going on and she did help me find a beautiful place that I could afford.

Date of experience: November 4, 2024
Oregon
1 review
0 helpful votes
Follow Sandi K.
Unfollow Sandi K.
Share Review
Report Review

Our families' experience with a Place For Mom was very enjoyable and easy. Shilah was very knowledgeable and available to help whenever we had questions or needed tours set up.

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
Follow Jeffrey P.
Unfollow Jeffrey P.
Share Review
Report Review

Very happy and secure.
November 14, 2024

Very comforting. Very informative. And great environment

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Share Review
Report Review

Good help
November 14, 2024

This service made it much easier to find a place for my neighbor, whose own family was doing nothing.

Date of experience: November 4, 2024
Louisiana
1 review
0 helpful votes
Follow Crystal N.
Unfollow Crystal N.
Share Review
Report Review

Assisted Living for parents
November 14, 2024

I am so pleased with the kind and compassionate service received from A Place For Mom. It made the journey so much less stressful for me to make this decision for my parents. I would recommend this service to my friends and family without hesitation.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
Follow Chris T.
Unfollow Chris T.
Share Review
Report Review

Trusted Guidence
November 14, 2024

Looking to move Mom and changing cities. The advisor James provided me with recommendations and reviews about each location in Mom's budget. He helped set up visiting appointments and followed up with me about each place.

Date of experience: November 4, 2024
Maine
1 review
0 helpful votes
Follow Sharon X.
Unfollow Sharon X.
Share Review
Report Review

Communities I knew were those that parents of my peers lived but all were outside of my mom's budget. Internet searches brought dozens of communities but no specific information. Kristen at A Place for Mom contacted me and we talked through my mom's needs. She provided a list of possibilities and contact information. Some were communities I had already identified via internet but others were ones I hadn't considered. I narrowed the list with my mom and we scheduled a few tours. Kristen checked in throughout the process to answer questions and offer support. We identified a community for my mom and she will be moving in this month. A Place for Mom is a good resource for a process that gets overwhelming very quickly.

Date of experience: November 4, 2024
Oregon
1 review
0 helpful votes
Follow Natalie U.
Unfollow Natalie U.
Share Review
Report Review

Gave us a great recommendation for Monticello Park and arranged a tour which led to my friend moving in.

Date of experience: November 3, 2024
Georgia
1 review
0 helpful votes
Follow Connie H.
Unfollow Connie H.
Share Review
Report Review

Respite Care Resource
November 13, 2024

A Place for Mom gave me detail information concerning available options in my area with associated costs. The phone personnel were knowledgeable and courteous.

Date of experience: November 3, 2024
Florida
1 review
0 helpful votes
Follow Nick O.
Unfollow Nick O.
Share Review
Report Review

Thanks
November 13, 2024

Very helpful in our search for a wonderful resort for my sister.

Date of experience: November 3, 2024
Oregon
1 review
0 helpful votes
Follow Barb Y.
Unfollow Barb Y.
Share Review
Report Review

The Help I Needed
November 13, 2024

Having found places in a small town for my parents years ago wasn't difficult because there were just a couple places to choose from.
However, in a large city with many suburbs can be a totally overwhelming experience. So when it came time to find a facility for my spouse I decided to ask for help. A Place for Mom cared about us like we were family! They asked about our needs and recommended enough facilities to give us a choice. After seeing two of their choices we chose one that is perfect for our family. I highly recommend their services. Caring, supportive and professional people! Thank you!

Date of experience: November 3, 2024
Pennsylvania
1 review
0 helpful votes
Follow Margaret C.
Unfollow Margaret C.
Share Review
Report Review

I needed a place more affordable which you
Helped me find nearby. My needs were met immediately and followed up on. I will gladly recommend you to anyone who is looking for a quality place to live.

Date of experience: November 3, 2024
Florida
1 review
0 helpful votes
Follow Jan L.
Unfollow Jan L.
Share Review
Report Review

Pleased with the Assisted Living Facility that A Place for Mom recommended. It is a smaller place with fewer residents which will definitely fit my Mom's needs since she likes a quiet environment. She managed to get a nice room on the first floor with easy access to the dining area. I would definitly use A Place for Mom if I had to find another loved one a Senior Living Facility. It saved me a lot of work!

Date of experience: November 3, 2024
Texas
1 review
0 helpful votes
Follow Johnny P.
Unfollow Johnny P.
Share Review
Report Review

A place for mom helped me in narrowing down a senior citizen place to live. Their list and weekly follow up helped me narrow the choice. They always had the best in mind for me.

Date of experience: November 3, 2024
Connecticut
1 review
0 helpful votes
Follow Lori I.
Unfollow Lori I.
Share Review
Report Review

Great guidance
November 13, 2024

We were led to an assisted living place that I didn't know existed. It turned out to be the perfect match for my mother in law. I'm so glad I contacted A Place for Mom because it made a seemingly daunting task become smooth and manageable.

Date of experience: November 3, 2024
Georgia
1 review
0 helpful votes
Follow Barbara O.
Unfollow Barbara O.
Share Review
Report Review

A Quick Solution
November 12, 2024

When suddenly needing 4 to 6 weeks of respite for a non-weight-bearing ankle surgery, I called A Place For Mom. Heather was wonderful in finding a place for me to park myself where I would be safe and comfortable. She kept in contact till I was satisfied with the placement and could not have been more understanding and helpful.

Date of experience: November 2, 2024
Georgia
1 review
0 helpful votes
Follow Andy F.
Unfollow Andy F.
Share Review
Report Review

They were very helpful and caring.
November 12, 2024

Set up a variety of places for us to visit. Found the perfect place for mom and she is very happy 😊

Date of experience: November 2, 2024
Florida
1 review
0 helpful votes
Follow Philip H.
Unfollow Philip H.
Share Review
Report Review

I knew it was not whether my wife would need care for her severe dementia and physical infirmities, but when.
I'd been holding on with a wonderful nanny, 8 hours a day, seven days a week for about a year, and the toll on me, physically and mentally, was all of the things caregivers are told to expect.
Did some research on local facilities, and found a myriad of ALF's, nursing homes, etc.
My inquiries to some were either ignored, or I soon realized most were very high priced self sufficient places with minimal attention to the memory care area.
I'd seen some tv ads for A place for Mom, and figured I'd give them a try. Made my initial contact on line, and was promptly called by Tom Schlagel.
Wow, what a breath of relief and fresh air.
Tom went over my wife's condition in detail, and promptly, within a day, began suggesting facilities in my area and arranging appointments.
I soon separated the glitz from the reality of real memory care, and narrowing it to two, was able to place my wife in the facility I hope will suit her best.
Throughout the entire process, Tom was in contact, literally daily, and was a great sounding board.
This is probably the most difficult decision I have had to make in my life, separating from my love ot 63 years, but I could not have done it without the support of Tom and 'A place for Mom".
Phil Ehlinger

Date of experience: November 2, 2024
Minnesota
1 review
0 helpful votes
Follow Jim F.
Unfollow Jim F.
Share Review
Report Review

Found a Great place.
November 12, 2024

Steered me to a great place for my friend,made finding a placement very easy.

Date of experience: November 2, 2024
Florida
1 review
0 helpful votes
Follow Jane O.
Unfollow Jane O.
Share Review
Report Review

I received information along with support along the way from obtaining the first steps, making hard decisions, choosing a place and finally finding and moving mom into an environment where she will thrive.
Considerations were made regarding financial issues, my mom's needs, along with what she wants in order to select the best place for her and her family.
The personal guidance, understanding and follow up communication made moving my mom go very smoothly.

Date of experience: November 2, 2024