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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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Virginia
1 review
0 helpful votes
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After talking with a representative, I was given aid of a few places to touch base with to determine my likes and dislikes. The agent staid in touch until I took a location.

Date of experience: April 7, 2025
Virginia
1 review
0 helpful votes
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My person Jody located an available home for me in a senior independent living home. She was very professional and knowledgeable about my individual needs. She was kind and considerate and found me as a senior mom a great place to live as my beautiful forever home

Date of experience: April 7, 2025
Georgia
1 review
0 helpful votes
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Tiffanie recommended nice options according to my mother's needs. She further assisted me by providing information on various ways of financing assisting living care. My only issue was that I got phone calls from many different advisors for about a week, although I was already working with Tiffanie.

Date of experience: April 7, 2025
Maryland
1 review
0 helpful votes
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A Place for Mom was incredibly responsive. They reached out the first day I contacted them, assessed my needs and gave me four suggestions that day for places that fit my budget. I contacted two of the place that same day, and within two weeks had settled on a place. My Mom moved in last week and the place exceeds our expectations. A Place for Mom was there the whole time, following up after my visits and sending me helpful information about the move.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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A place for mom offered excellent guidance and pointed me to all the resources I did not know existed when my dad could no longer take care of himself. I was getting burned out between work and caring for him, and I felt great relief to have someone to rely on during this difficult time.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Amazing support, quick, responsive, compassionate, and thorough.

Date of experience: March 10, 2025
Minnesota
1 review
0 helpful votes
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They were there for me.
April 16, 2025

When I finally decided the time was right for their help, I had results right away.

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Excellent
April 16, 2025

It has been an excellent experience., very helpful and very thorough.

Date of experience: April 6, 2025
Rhode Island
1 review
0 helpful votes
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Simply the best
April 16, 2025

After calling dozens of places trying to find a suitable place, someone recommended A Place for Mom. When I called, they found an excellent place for my wife in just a few minutes. She is now moved in and seems to be happy there. This was an excellent experience as I was running out of ideas and the situation was urgent.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Amazing
April 16, 2025

This place was caring and super helpful. They scheduled appointments for me to visit available board and care facilities, Thank you!

Date of experience: March 6, 2025
Massachusetts
1 review
0 helpful votes
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My mom was being released from rehab and I had one week to find a place for her. A Place for Mom helped set up visits to assistance living homes and pick one that was best for our needs. They checked to be sure I was doing fine.

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Great
This took a long time for our mom to accept this change, but your team was very patient.

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Very helpful
April 15, 2025

It was overwhelming trying to find an assisted living facility. The reps with A Place for Mom sent us a list near where we lived. They even helped to expedite the paperwork. So glad we went to them.

Date of experience: March 28, 2025
Arizona
1 review
0 helpful votes
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Help at a stressful time
April 15, 2025

My Place for Mom advisor, Connie, was so helpful at a very stressful time. She identified 6 assisted living homes in my immediate area, sent reviews, helped me make tour appointments and was a calming and supportive presence when I really needed that. Although we'd lived in the same home for 45 years, entering the search for Assisted Living was a whole new world and I was not aware of several of the homes on Connie's list. My husband is now settling in to a beautiful facility 3.5 miles from home that I wouldn't have found without a Place for Mom. Thank you, Connie!

Date of experience: April 5, 2025
Michigan
1 review
0 helpful votes
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Relief
April 15, 2025

I've used this service years ago for my mom and my experience allowed me to be more relaxed and less anxious during a time of stress. Well, when we needed to find a new facility for our dad, I did not hesitate to reach out to A Place For Mom to help with our search. It again delivered. Thank you!

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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A place for mom was wonderful!
April 15, 2025

They were very helpful and attentive. They got us connected with the senior living that is perfect for mom. They also followed up with us after mom was settled. They gave us many valuable resources. Thank you!

Date of experience: April 5, 2025
Kentucky
1 review
0 helpful votes
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This was so easy! I had one initial conversation with my Place for Mom counselor and we had a list of places to visit that met our criteria. They set up our first visit with an interesting home during that first conversation. The home followed up with us, confirming the appointment. This was so different from my earlier approach where I called places one at a time, only to find the cost was too high, or there was a waiting list, etc. We immediately found the right home for my sister. She is moving in this week.

Date of experience: April 5, 2025
Georgia
1 review
0 helpful votes
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After describing my needs, I was given a list of places to visit that met those requirements. After just visiting the first place, I made a commitment! The place is perfect for my sister and she is very happy there!

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Great Service
April 14, 2025

My advisor, Sean Hutchinson went above and beyond to listen to my concerns. He promptly sent me multiple places to visit and the service also provides for on line appointments. The attentiveness saved me a lot of time and footwork that I would have had to do on my own.

Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Kristin Howard is the best coordinator to work with! She made finding a facility for my husband very easy. Kristin set up appointments for my son & I to visit various facilities. The facilities she chose were all top notch. After the visit she helped coordinate various other items making it a very simple process to get me husband settled in.

Date of experience: April 4, 2025