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A Place for Mom

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A Place for Mom is the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s leading senior advisory service, A Place for Mom has a mission to enable caregivers to make the best senior living decisions.

With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior living solution for their loved ones across home care, independent living, memory care, assisted living, and more.

A Place for Mom’s service is provided at no cost to families because it is paid for by the senior living communities and home care providers in its network. For more information, please visit aplaceformom.com.


aplaceformom.com
Founded in 2000
Seattle, WA
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A Place for Mom Reviews Summary

A Place for Mom is widely recognized for its compassionate and supportive approach in assisting families with the challenging process of finding suitable senior living options. Customers frequently commend the personalized guidance and responsiveness of the staff, which alleviates stress and fosters confidence during a difficult transition. However, some reviews indicate concerns about high-pressure sales tactics from referral partners, which can detract from the overall experience. Despite this, the general sentiment reflects strong customer satisfaction, highlighting the company's effectiveness in providing tailored solutions and valuable resources for families in need.

This summary is generated by AI, based on text from customer reviews

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District of Columbia
1 review
0 helpful votes
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A Place for Mom was exceptional in helping me find a respite stay for my husband. Every employee I spoke with was knowledgeable, patient and caring. They provided a list of places suitable for our requirements and set up appointments for me to visit several accommodations, and all free of charge! I highly recommend A Place For Mom.

Date of experience: July 18, 2025
New York
1 review
0 helpful votes
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A place for mom found me a large list of places to look and i got to tour as many as i wanted

Date of experience: June 17, 2025
Michigan
1 review
0 helpful votes
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Sharif Hamdan is a saint!
July 25, 2025

I am writing to advise how much Sharif Hamdan's assistance in helping me find senior housing was appreciated. He was massively helpful in many ways: 1. He was prompt in sending me places to look at that were in my area and budget. 2. He was available for any questions and to offer invaluable advise. He never made me feel rushed during our telephone conversations.
3. He was always personable and patient.
4. I believe that during the process of my finding housing that Sharif and I became friends. Sharif is a good man and an asset to "A Place for Mom". The company is lucky to have him. I would strongly urge that Sharif be given a substantial raise in pay. If he was as good, caring and compassionate to his other clients as he was to me - he is well deserving. Please contact me if I can be of any assistance. Sincerely,
Colleen Murphy
*******473

Date of experience: January 1, 2025
Virginia
1 review
0 helpful votes
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Very quick response
July 24, 2025

I signed in, got very very quick response from the "A Place for Mom" consultant. They gave out to 4 or 5 locations to reach out to me and it was overwhelming as I got calls right away as well as emails, etc. We did like several of the places that were recommended and chose one of them. The consultant did not have a lot of detailed information about the locations however as far as what is offered in the levels of care or the general cost factors. I think they are helpful for starting the process of finding a location.

Date of experience: July 14, 2025
Minnesota
1 review
0 helpful votes
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Great people to work with
July 24, 2025

They helped us go through a tough journey finding a place for my father that has dementia. They helped us find the perfect place for dad! They sent us lots of info to also help us go through this hard time in our lives. I would recommend them to everyone going through this type of journey.

Date of experience: July 14, 2025
Wisconsin
1 review
0 helpful votes
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Very Responsive
July 23, 2025

I made a call and my rep helped me with options in my area. I explained our situation and considered her recommendations. Dawn even helped me connect and get a tour going. Be honest with what needs you have and they will refer you to the best matches.

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
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Didn't Know How Clueless I Was...
July 23, 2025

If you don't know where to start in your search for care or even if you think you've got it all together, call A Place For Mom. They are amazingly informative and helpful! I would rate my experience with them 5 stars!

Date of experience: July 2, 2025
Alabama
1 review
0 helpful votes
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Good resource to get connected
July 21, 2025

We called A Place for Mom when her care needs changed from senior Independent Living to Assisted or Memory care after a fall and hospitalization. We did not highly utilize our advisor for information, but I felt like we could if needed. Heidi was responsive and got us in contact with the care facilities that met the criteria we thought were appropriate. Having that list helped us set up tours and assessments for care quickly so that we could make a decision.

Date of experience: July 11, 2025
Alabama
1 review
0 helpful votes
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We needed to find independent living for a family member. Stacey at A Place for Mom carefully assessed our needs and provided a list of options. Within the hour, the facilities made contact with us. We were able to find a location for the family member within 24 hours. We chose the Forum at the Crossings in Indianapolis. The location we selected has far exceeded our expectations. Stephanie at the Forum went above and beyond to help us. We would strongly recommend A Place for Mom and Forum at the Crossings.

Date of experience: July 11, 2025
Michigan
1 review
0 helpful votes
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Top notch
July 21, 2025

Extremely helpful place during a moment of crises. Information will come at you so fast which is a good thing because at least in my case fast information was necessary. Empathy was incredible. I would recommend them to anyone! Paul is a special human and I thank Barney everyday he exists!

Date of experience: July 11, 2025
Florida
1 review
0 helpful votes
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A Shining Light
July 21, 2025

They were most helpful in guiding me to the right place for my older sister. Starting out is the hardest part, and they made that comfortable and reassuring. Debbi was most helpful and would do follow ups to see how we were progressing. They gave knowledgeable information and ideas that helped us make the right choice.

Date of experience: July 11, 2025
Arizona
1 review
0 helpful votes
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Great experience
July 21, 2025

I am so grateful for the team at A Place for Mom for helping me get help for my mom. They answered questions, made hospital visits and helped find an adult family home for my mom. I don't know what I would have done without their help.

Date of experience: July 10, 2025
Texas
1 review
0 helpful votes
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Review
July 19, 2025

Provided several adequate locations to chose from and one really good fit which we chose

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Not worth it
July 17, 2025

Didn't listen and then gave my information to places I did not ask for or approve. When I expressed that I needed to look at places that saved money from where my dad is now, I was told that I didn't want to look at those kinds of places and that she knew what I would like. Basically, since he was at an overpriced place, the only kinds of places I should look at were other high-priced places. Let me rephrase, I was sent to places that were more than where he currently is. On top of all that, I now have facilities I did not ask to be put in contact with, emailing me. Basically, the business model of Place for Mom is to spam all the facilities around, not just the ones we talked about. Not helpful.

Date of experience: June 30, 2025
Rhode Island
1 review
0 helpful votes
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Disappointed
July 17, 2025

The first person was very helpful and then disappeared, having quit, the second person only contacted me once

Date of experience: July 7, 2025
North Carolina
1 review
0 helpful votes
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What luck!
July 17, 2025

Our representative, Rose, was amazingly patient and kind and helped me navigate the natural resistance I had to accepting the inevitable. She was very knowledgeable about properties in the area I was interested in and gave me ideas about properties outside this area to make an informed comparison and feel confident about my decision. I'm a world class procrastinator, thinking things will change, things will get better. Rose knew I needed help and she never gave up on me.

Date of experience: July 7, 2025
Texas
2 reviews
0 helpful votes
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Outstanding
July 17, 2025

Fantastic, best value for the money and the staff and level of care that they provide exceeds what we were expecting. Exceptionally clean and well maintained and managed and the community gave us a " it's just like being at home " vibe.

Date of experience: June 7, 2025
Georgia
1 review
0 helpful votes
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Wonder Experience
July 17, 2025

Very helpful and friendly. Through all the information and places online, Jody made it easy to understand and was very helpful in guiding me through the process. We found a place for Mom, and we could not be happier. This is a trying process and can be very overwhelming, so thank you for everything!

Date of experience: July 7, 2025
Texas
1 review
0 helpful votes
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The questions asked by our representative Steve Henry made it easy to find the senior apartments that would fit what my Moms needs. They would also schedule the appointments and cancel if needed.

Date of experience: June 24, 2025
Michigan
1 review
0 helpful votes
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Not only did she find a place within our budget, she EDUCATED me in the ways of the business of long term care! I wish I contacted her first!

Date of experience: June 30, 2025