Apartments.com

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District of Columbia
1 review
0 helpful votes
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Great experience
June 21, 2019

Recently I moved in. My experience with Pam the leasing manager was smooth and very professional and helpful. She went above and beyond to ensure my moving experience was very easy and quick.

Date of experience: June 19, 2019
Missouri
2 reviews
1 helpful vote
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I was hesitant about living in another apt because of my previous experience - apts so close together that there's no privacy or peace; abysmal maintenance, neighbors from hell lol. However, I've had a great experience here - the layout is amazing, the staff are friendly, helpful, professional & always available - it's clean, well maintained, bug free, I could go on! I would definitely recommend these apartments! :)

Date of experience: June 7, 2019
New York
1 review
3 helpful votes
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NOT MILITARY or VETERAN FRIENDLY. STAY AWAY!
Im a VET & wont be here much longer. Spend your hard working $$ somewhere else. Staffs a miserable bunch! Read on for a taste of REALITY before youre SUCKERED into renting

Every 2-3 mos your privacy is invaded by maint entering apts claiming BS mandatory checks! As a FEMALE tenant. Ive experienced Maint knocking at my door. NOT giving me time to get to it before maint UNLOCKS it & WALKS IN like its THEIR apt!

Youll have NO PRIVACY living here! But its not the maint guy whos the real problem. MANAGEMENT IS!

Staff is a bunch of miserable HAGS who need to quit & find jobs having NOTHING to do with HUMAN contact. Hag EVA should stop vomiting her rudeness and quit. Maybe shoveling manure is a better fit for you

Once lease is signed Mgmt can care less! You call w/ a problem they ignore you. When you complain. Mgmt CONSTANTLY tells you "If you dont like it move" This is the wonderful treatment youll get as a tenant

I was just at the office. Luckily for hag EVA I DONT entertain STUPID & I happen to be in a good mood before EVA spewed her usual vomit "If you dont like it move out" out of her disgusting pie hole.

NO TENANT SHOULD EVER DEAL W/ STAFF LIKE THIS
HOWs Eva still employed. Hmm I wonder?

Useless Mgmt!

1Your apt will get infested w/ROACHES every time a tenant moves. Maint probably fumigates the empty apt now roaches move somewhere else. So much for fumigating!

2Your kitchen gets infested w/ANTS each year when the weather warms up. So much for fumigating!

3Your electric bill will go THROUGH THE ROOF keeping apt warm or cool. Poorly insulated! In winter youll freeze & in summer youll bake

4Maint. Has used MY ELECTRICITY by plugging into MY back patio electric socket to work on nearby apt's. I just happen to come home at the perfect time TO SEE THIS and STOP them. Who knows how MANY TIMES theyve done this!

5Windows & doors have HUGE wind draft. I've spend $ putting plastic on windows to keep warm. Doesnt help, frames are crooked w/huge GAPS

6. You CANT just turn on faucet & expect hot water. 1st you have to waste water & run faucets FOREVER before water FEELS warm

7Vents & central sys is DISGUSTING! Vents so clogged that 2 days after you dust youll have a layer of nasty dust again like you never cleaned

8Hope when it snows its not a lot because they DONT do a good job at plowing or they just will NOT plow parking. Either way youre digging yourself out

HAVENT U HEARD ENOUGH?

Date of experience: March 16, 2019
North Carolina
1 review
0 helpful votes
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Big apartments, high ceilings, large windows, ceramic tile, laundry room, washer and dryer, spacious covered porch, picnic & grilling areas throughout the beautiful landscaped green spaces. The things my family like most are, the indoor basketball court, the pool, the hot tub, the sauna, and the weight room. The office staff is especially helpful with anything that you need, and the maintenance team is there right when you need them. I love Ashley Park Apartments!

Date of experience: November 15, 2018
Maryland
1 review
2 helpful votes
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Great apartment living!
August 25, 2018

I have lived at Cardiff Charles Apartments for 5 years. Living in this community has been a positive experience. The staff from the Property Manager to maintenance have been fantastic. My maintenance needs are completed within the same day. The guys are friendly, polite and professional. When I call or stop by the office I am always greeted by my name and very helpful with any of my needs. The property overall is always kept clean. Very comfortable having guest come to my home to visit me.

Date of experience: August 24, 2018
Georgia
1 review
1 helpful vote
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Great professional people that get the job done Steven help me with everything that I needed and made sure my apartment met all my needs

Date of experience: November 16, 2017
Florida
1 review
1 helpful vote
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Bottom line... I lovedan apartment in Ft Lauderdale. Called and texted the broker 4-5 times with only one reply and then nothing after... Maybe because it was "JUST" a rental
I alerted apartments.com as they requested more than 3 times without any reply!
I ended up finding a beautiful apartment in Boynton Beach, right on the water... which turned out good.
Thanks to realtor.com
My situation turned out so much better but don't want anyone to go through what I did!
I am a real estate agent for Douglas Elliman and was taught that the customer comes first. Tx for listening... HAPPY IN BOYNTON BEACH

Date of experience: July 27, 2017
Minnesota
1 review
7 helpful votes
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This website removes bad user reviews to protect bad landlords. Likely in exchange for ad dollars. Besides the deception, great search tool.

Date of experience: July 11, 2017
Texas
1 review
2 helpful votes
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Apartments.com is a joke
April 27, 2017

Although they provide you with the basic information, their rating system is a joke. After contacting them they stated their rating system is based on a multitude of factors. However they do not update their rating on these factors. Apparently the comments and ratings from tenants do not count! Read the reviews do just look at the star rating.

Date of experience: April 27, 2017
New York
1 review
0 helpful votes
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Avoid this horrible experience
February 28, 2016

Do not rent an Apartment at 11 Grant Street in Cohoes, NY. I was approached by a friend who was a cousin of the home owner and offered an opportunity to look at a apartment at this address. The owner of the house called me several times and offered the apartment to me saying that his current tenant is moving out in April or May of 2016 because she was building a house and the owner wanted to know If I wanted to look at the apt. While his tenant was on vacation in Florida during early February. I looked at the apartment and I said I would take when the apt. Becomes available in the Spring when his current tenant moved out. I talked with the owner in his house for over an hour and several times on the telephone and we planned this move. I hired a moving company and started packing boxes as I live alone and it would take me a long time to pack everything up. So after three months of planning and packing and moving money around in anticipation of this move - I get a text message this week, that read (my daughter is taking he apartment, look elsewhere). He offered no explanation, no phone conversation to explain or an apology at all. He treated it like it never happened, and here I am all packed up ready to go with a moving company hanging. What a slap in the face. I am still amazed that I trusted this man and that it was o. K. for him to waste my time without even an apology. If you have the opportunity to look at this apartment in the future, I would definitely steer away from this owner, the property and the three daughters that control his life. I FEEL LIKE I WAS KICKED TO THE CURB LIKE GARBAGE - T. A. B. L.

Date of experience: February 28, 2016
California
2 reviews
3 helpful votes
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They took off all bad reviews
November 2, 2015

Used to be a good webpage for review from tenants.

But in the last few months they took off all the bad reviews at my current place and left only two - one pretty old - that sounded like the manager wrote them (glowing wordS that do not fit this place).

It wasn't like they tried to contact me to see if I was really tenant (easy to prove I was) - just erased them.

They erased them from the places I lived before also.

I heard the commercials they do now saying how wonderful they are - guess they got bought by someone who doesn't care about the truth - too bad for us. Will do my reviews on Yelp now.

Date of experience: November 2, 2015
California
1 review
0 helpful votes
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Very helpful when searching for an apartment in a new area. Easy to navigate.

Date of experience: August 12, 2014