Apartments.com

I have lived here for over 3 years now! I have really no complaints! Good area, quiet neighborhood! Quick relief and communication with management and maintenance! Nice pool and workout room! Allows pets! 10/10! Thank you guys!

They will make you compile all your info upload pics and descriptions then deny your listing. Don't list your rentals here. Very terrible company. Shady people.

The landlord has her two dogs tried to take my grandma's wheelchair and her shower chair. My grandma didn't have enough space in her room to put the wheelchair and the shower chair. She recently was hospitalized, so she often needed to go to doctor appointments. This landlord harassed most Asian tenants. She wanted all Asian tenants out of this apartment, so that she can rent it out for higher rent!

I have lived at woodglen apartments since February of 2022.
I have had the best experience.
Wendy and Justin in the office are great people.
I would highly recommend woodglen apartments

Refused to give a refund for an application when the real application was through the agent. Rude and unhelpful customer service.

I left a review on their website that followed all guidelines. Their response of denial of my review was not useful or helpful to me the consumer for giving truthful and accurate information to fellow consumers about an apartment complex on their site. Please do not use this site to find an apartment if you want to deal with a company that may look a honesty as just a feeling and therefore should be seperated from business, because it is an emotion, claiming to do the right thing.

Poorly managed apartment complex. Takes over a week for simple maintenance requests to be addressed. Pornographic graffiti at children's bus stop. Pool has been closed for months which tenants still have to pay for. Rotting garbage all over the parking lots from closed dumpster lids that maintenance staff do not reopen after dumpsters are emptied. Rent is high and is going up. Can't wait to leave!

It's a great place to live! I was there 16yrs and made a lot of new friends. Everything is included which makes it more affordable. I would like to thank Lisa the office manager for all her help with my departure. Maybe I'll see you again when I'm ready for my new apartment. Thanks again!

I was asked to make my profile and pay $35 per applicant so I can apply for apartments online. I spend 70 as it was two applicants. I had 30 days to submit my applications out before another 35 would be required. I sent out multiple applications and did not hear back from anyone. I understand that the money was spend for credit and back ground check but I should be able to have it refunded if after months of using their site I have ZERO outcome!

I listed on apartments.com and got 100's of views... and exactly zero leads. With Zillow, I got leads immediately and had 3 tours set up within 1-2 days! I probably won't even need any more leads as they are all interested in the property. Zillows "messages" inbox is also dope. It serves as an easy CRM to track all your leads and take notes of your meeting. Zillow also has phone calls from leads funnel through their system to protect your number and the answered calls are recorded which come into your "messages" inbox as well. Zillow rocks. Apartments.com sucks. (Only was using latter b/c i had Cozy which was pretty good for managing rental properties... but apartments.com bought them out).

I have never been more frustrated with a service. First of all when my apartment complex switched over to apartments.com they charged three times for the same month, when I called them they told me "the money can only go one way" and they weren't able to offer me a refund. Now with morons like that running the company you are forced to link your checking account to them unless you want to pay an extra 2.75% for using a credit or debit card. Terrible bunch of crooks.

I post on this site but my honest reviews for landlords don't show up. They get removed. I understand this is a commercial site. They get paid. By landlords. Of course they are rigged. Just like Yelp claims they don't get paid and allow all reviews, yet so many legit 1 star reviews are hidden. Yelp has a million excuses. So does apartments.com. Their algorithms or humans remove reviews. So fix your algorithms or don't use any at all. Fix humans as well. Site is rigged. I'm just going to create my own blog site, optimize for web search, and F all these rigged sites.

I went to go and check and see if my renter had made her payment, and lo and behold, the listing was no longer active (which means my tenant will now not be able to pay through the app). Cozy was the best. Never had trouble with them, but since the takeover, it would appear a mediocre team runs this company. I already took one of my listings off Apartments.com and just have the tenant drop the check in my mailbox. I will now have to work out other arrangements for my other listings. I also hate you cannot get to a real human being for help. Poorly run organization. Oh well, it's free and you get what you pay for!

Seedy crooks and thieves live and work here not good people they are not Christian's they hurt good

We manage about 30 rentals. Had used Cozy for years with good results. Then along came apartments.com and blew it up. It is crazy how many steps you have to complete to do the smallest change in a lease. Beyond frustrating.

I posted a poor review about a complex I lived in recently. Upon going back to the site to check my review, I found it no longer existed. Less than an hour after it was posted, it was removed. I read the website's terms and conditions before placing the review and I'm quite certain my post followed their rules completely.

I have been trying to rent an apartment is a certain area of New Orleans for months now, when ever one comes up that fits my needs, I email and call right away, never get a response to emails, and had one (out of many many) calls returned, and it was a day later, after the apartment had already been rented. I have added my name to lists etc. without any success in getting responses, pretty mush a worthless site.

When you have a problem with your unit, you are told to call the management office. It is a shame that the management has to be very disrespectful to you. We are adults not children. I you are unhappy with your job, leave! You do not own the property so go. Be careful how you talk to people, give a clear understanding of what you are saying ignorant manager Jim! We speak English in America. If your unit is tearing apart, it is your job to send someone out to repair it. That's what our rent covers. REPAIRS! Do not rent from this establishment. The manager is very racist and disrespectful! I pay my rent on time and have never had any problems with neighbors or anyone, just the ignorant manager. He will try to over charge you on utilities and lie about everything you ask him. He needs Jesus!

I am writing about the worst apartment community I could have ever experienced after getting tired of getting abused by this complex. MAA (Mid America Apartment Communities in Lake Mary FL)
This complex sucks because:
1 - It is infested (not just by roaches but also with snakes) and complex refuses to invest in proper sanitation of the grounds
2 - Trash Compactor never works and complex refuses to repair it.
3 - Air Conditioner leaks in each apartment straight into ground floor apartments (something else they refuse to fix)
4 - Complex regularly rings fire alarms in all apartments without notice given to key residents.
5 - Complex has stolen a couple of checks from me for full months worth of rent which is not steep even if they hadn't cashed it in for themselves.