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AnyVan

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 3rd among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

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GB
1 review
0 helpful votes
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Excellent
February 2, 2018

Asked for transfer of piano from Ayr to Glasgow with about 2 hours notice. Polite response about 40 minutes later,, piano collected and transported to Glasgow within about 4,5 hours. Excellent service, polite responses from driver, Garry, and very reasonable cost.

Date of experience: February 1, 2018
NL
1 review
0 helpful votes
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Excellent service.
February 1, 2018

Lukas was flexible, helpful and demonstrated wonderful professionalism through out. Overall great guy and can delivery good service.

Date of experience: February 1, 2018
GB
1 review
0 helpful votes
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Great service. Very helpful, patient, speedy delivery. Item arrived undamaged. Great value for your money.

Date of experience: February 1, 2018
GB
1 review
0 helpful votes
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Efficient service
February 1, 2018

Efficient and friendly service, tailored to meet my needs in spite of my pick up requests. I would recommend their service.

Date of experience: January 31, 2018
GB
1 review
0 helpful votes
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From pick up to delivery everything went as booked and planned for. I had no difficulties at all and would recommend this service.

Date of experience: January 31, 2018
GB
2 reviews
0 helpful votes
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Excellent service
February 1, 2018

AnyVan provided an excellent service from start to finish. Courteous, responsive and hassle free. Highly recommend

Date of experience: January 31, 2018
GB
1 review
3 helpful votes
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Terrible experience. Driver failed to make proper arrangements for pick up, meaning the arrangements failed. Anyvan then try to charge me an extra £27 to re-arrange, whilst the pick up location are also charging storage for the failed pick up item. Numerous emails to resolve the situation, but no satisfactory outcome. I am now suing them for a refund, storage charges incurred, and hours of inconvenience, whilst also having to now make alternative arrangements for the pick up. Anyvan have failed me miserably and I would not recommend them to anyone.

Date of experience: January 31, 2018
GB
1 review
0 helpful votes
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Great price. Driver kept us informed in polite professional manner. Easy navigation on internet site. Can't fault this company lovely to deal with. Thank you

Date of experience: January 30, 2018
GB
1 review
0 helpful votes
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Great service
January 31, 2018

Helpful website, easy to book, kept informed about pick up, Txt when near pick up and when near delivery. Polite driver.No problems. Would use again.

Date of experience: January 30, 2018
Washington
1 review
0 helpful votes
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Reliability
January 31, 2018

Informative about time of arrival. Prompt, helpful and courteous. They were careful with my goods. If I need to move goods in the future, Anyvan will be my first call.

Date of experience: January 30, 2018
GB
1 review
0 helpful votes
Follow Gwen H.
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Moved a sofa, two wardrobes and a couple of chairs. Quick, efficient and polite. Job done and would use again.

Date of experience: January 30, 2018
GB
1 review
0 helpful votes
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Great service
January 31, 2018

The driver arrived on time and was very helpful and polite. I was very happy with the way the job was carried out.

Date of experience: January 30, 2018
GB
1 review
0 helpful votes
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Great service
January 30, 2018

Easy to organise, driver was prompt, polite and courteous, Helpful and arrived at destination on time set, great service

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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We had a van load of furniture picked up and everything was done exactly as required, with no problems at all.

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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Sofa picked up from Surrey and delivered to Kent no problem. Even put in garage as I was not there. Had a text the day before with three hour time slot. Next day confirmed they were on their way after the pick up.

Would definitely use again.

Date of experience: January 29, 2018
GB
1 review
0 helpful votes
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Booked a job in 2 days notice to remove a sofa and deliver. Booking process easy to use, affordable and no hidden charges. Delivery guys were helpful and efficient. Would use again.

Date of experience: January 26, 2018
GB
1 review
0 helpful votes
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Great, reliable service!
January 25, 2018

Bed was picked up from Maidenhead as planned; delivered to Corbridge as planned. The driver was friendly and helpful. What else can you ask for in a delivery?

Date of experience: January 25, 2018
GB
1 review
0 helpful votes
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Brilliant
January 25, 2018

Easy to use, helpful on the phone. Very polite driver, and very helpful. I would recommend them to anyone. And I would use them again.

Date of experience: January 25, 2018
GB
1 review
0 helpful votes
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Brilliantly simple
January 24, 2018

Four large boxes, two large suitcases. How to get them from London to Blackpool without breaking the bank? The usual suspects were looking extortionate and, in some cases inconvenient ('bring it to our depot' etc) Searched under 'Man and a van' and found AnyVan. Simple booking process, great price and efficient delivery within 36 hours. Beat that.

Date of experience: January 24, 2018
GB
1 review
0 helpful votes
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They did brilliantly!
January 24, 2018

First class service no problems no hassle will use again, well done AnyVan I would definitely recommend!

Date of experience: January 24, 2018

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
+120
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