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AnyVan

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 3rd among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Super service
February 27, 2018

Delivered two side tables in good time. Fab service. Very efficient and very good communication. Thank you for your service. Would use you again.

Date of experience: February 26, 2018
GB
1 review
0 helpful votes
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Frig Move
February 24, 2018

Arrangements excellent. No problems, arrived on time to complete the job which was done very efficiently

Date of experience: February 23, 2018
GB
1 review
0 helpful votes
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Smooth transaction
February 23, 2018

I had some sofas delivered from London to Duntsble. Done by two guys who were really professional. They let me know exact time when they will be delivering, done all the job. I would definitely use anyvan again.

Date of experience: February 23, 2018
GB
1 review
0 helpful votes
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First time nerves
February 22, 2018

My first time organising a pick up and delivery of a pair of sofa's. A bit nerve wracking but Anyvan made it very easy for me to arrange next day pick up. The chatline answered all my questions and the pick up and delivery went very smoothly. The couriers were friendly and capable. Would definitely use again.

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Virgin customer
February 21, 2018

1st time that I have used the service and very impressed. Booking was easy, drivers great - helped load & offload. Very good all round - will definitely use again..

Date of experience: February 21, 2018
GB
1 review
0 helpful votes
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Great
February 20, 2018

Good price and handy service. Got a text to tell me when the driver was coming and all worked smoothly. Would use again

Date of experience: February 19, 2018
GB
1 review
0 helpful votes
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Baby Grand Move
February 20, 2018

The move went so well! I was nervous having my Baby Grand moved but Any Van were fabulous. The movers were so professional and very nice as well.
Thanks
PB

Date of experience: February 19, 2018
GB
1 review
0 helpful votes
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Service second to none.
February 20, 2018

AnyVan did everything I asked for and everything they said they would do.
Communications were perfect. I was never out of the picture and never left in doubt as to what was happening.
Would I use them again... most certainly... to the exclusion of others.

Date of experience: February 19, 2018
GB
1 review
0 helpful votes
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Would recommend. Good communication and basic insurance as standard was reassuring. Be organised and know the weight and volume of what you want to move and it will be hassle free.

Date of experience: February 18, 2018
GB
1 review
0 helpful votes
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I booked AnyVan at short notice, 1 day, They arrived exactly on time & quickly loaded some furniture, to transport it to another district of Cardiff At my request another item was brought back for us. The whole operation took about 1 hour.
We were very pleased that a tricky logistical problem had been solved so quickly.

Date of experience: February 18, 2018
GB
1 review
0 helpful votes
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Excellent Service
February 19, 2018

My order for transport of a single, but large and very heavy. Item was handled excellently throughout. Booking was made very easy, with - miracle of miracles - a live human voice on the end of a telephone that worked!
On the designated day for pickup/delivery, there was a problem due to sickness of the allocated driver; but this was efficiently and effectively handled by substitution of an alternative delivery van which picked up within a couple of hours and still delivered the same day. Both AnyVan, and the driver (an independent contractor) maintained good communication throughout. The van driver followed directions and found the delivery point without problem and was very helpful in getting this heavy (50 kilo) item into my room on the third floor.
I can thoroughly recommend AnyVan
Maurice Fitzmaurice

Date of experience: February 18, 2018
GB
1 review
0 helpful votes
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I arranged for the collection of a tailgate for a Chrysler Grand Voyager on Tuesday 13th February from a breaker's yard in Suffolk and delivery to a garage in South Yorkshire the following day. The collection was carried our as requested and the tailgate delivered to me as arranged. It was a smooth and simple process.

Date of experience: February 18, 2018
Virginia
2 reviews
0 helpful votes
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Really helpful in getting me organised and arranging quotes, dates and stuff, no matter how many things I changed or asked.

Date of experience: February 16, 2018
GB
1 review
0 helpful votes
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It all went smoothly
February 16, 2018

Collected and delivered at stated times. Good communication and no issues. Fair price. Would use again without a doubt.

Date of experience: February 15, 2018
GB
1 review
0 helpful votes
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Benfleet to Medway Towns
February 15, 2018

Very efficient delivery of a large amount of fitted bedroom furniture, on time, extremely hard working and over all faultless.

Date of experience: February 15, 2018
GB
1 review
0 helpful votes
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Assisted in Piano move which involved steep flight of stairs, all carried out in timely fashion with minimum of fuss.

Date of experience: February 15, 2018
GB
1 review
0 helpful votes
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I will use them again. Polite movers. Punctual too. Efficient and fast workers. Helpful and friendly.

Date of experience: February 14, 2018
GB
1 review
0 helpful votes
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Van was on time. Driver and 2nd man extremely nice and helpful. Used to move large household items to new address. Full truck with lift and plenty of blankets to protect furniture. Put all furniture into the rooms both upstairs and down. Plenty of texts from anyvan prior to move date to keep me informed. Overall a very good service and I would recommend highly. Satisfied customer

Date of experience: February 14, 2018
GB
1 review
0 helpful votes
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House move
February 14, 2018

Anyvan moved several items of furniture for me recently and I would definitely use them again. Prompt, courteous, careful and efficient. Couldnt fault them.

Date of experience: February 14, 2018
GB
2 reviews
0 helpful votes
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Moving furniture
February 14, 2018

We have used AnyVan on 2 separate occasions in the last 3 weeks.
Both times we have been delighted with the staff that were sent to move us,
We had no problems at all. We would definitely recommend them to friends
And family.
Thank you.

Date of experience: February 13, 2018

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
+120
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