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AnyVan

2.8

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AnyVan Reviews Summary

AnyVan has a rating of 2.8 stars from 722 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AnyVan most frequently mention customer service, next day and time slot. AnyVan ranks 3rd among Moving Service sites.

service
248
value
238
shipping
122
returns
73
quality
192

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GB
1 review
0 helpful votes
Follow Patrick W.
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An Uber for the old "man with a van"
November 23, 2021

I love how you can track where the van is like you can with an Uber. When the guys arrived the were really professional and did a great job! We had a problem getting a really heavy superking mattress to fit up the stairs and I'm sure some services would have given up, not these guys! Very happy customer

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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Stress-free, good value
November 23, 2021

Efficient service. Reasonably priced. Pleasant staff. Online system allows you to change details such as date, items for removal etc, and then automatically updates cost.

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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Great service
November 23, 2021

Great service and very helpful drivers. Tracking from door to door. Highly recommend, will use again.

Date of experience: November 22, 2021
GB
1 review
0 helpful votes
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This was a very horrible experience. I was left waiting all day for my transport provider to turn up, did they? No. They ignored my phonecalls, so no communication at all, and Anyvan now ignore me, and they refuse the refund. As a result I had to book another provider (they were brilliant). But Anyvan are horrible and waste so much of your time. AVOID at all costs!

Date of experience: November 20, 2021
GB
1 review
0 helpful votes
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Quick and great service
November 20, 2021

Ronnie and the other guy that I'm afraid name I did not catch were brilliant. We had to move quite heavy and bulky items and they did move them in no time. I would definitely use them again. Bellow some advice for when U book them.
- state that if U move into 2 floor house some of the items are going to the 2nd floor. I forgot that and the guys obviously did not take them upstairs. Totally understandable as some people would just take advantage and "forget" to mention that to get a cheaper quote
- don't be a pikey, book at least 2 guys for moving. They will move Your stuff 3 times faster then You and just one guy especially around hard places like corners, low ceilings etc.
As I've mentioned at the beginning I have to highly recommend the guys as they saved me tons of time and trouble

Date of experience: November 19, 2021
GB
1 review
0 helpful votes
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Exceeded my Expectations
November 18, 2021

Was surprised how easy this was. Any van and their driver over performed, fast, prompt, reasonable and friendly. They deserve to succeed if they maintain standards

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Very Professional
November 18, 2021

I called anyvan to book a pick up and drop off and my item was picked up 2 days later and delivered on the same day. I was given a time of drop off so I didn't have to wait in all day. The guys were very nice and I would use this company again.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Great company
November 18, 2021

They helped us move house really quickly and were super helpful. And them the guys turned up and were even better than we could of hoped for and very friendly. I'd definitely use them again and would recommend them to anybody who needed them.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Man with a van
November 18, 2021

Lovely friendly driver, excellent service, kept informed every step of the way, will definitely recommend this company & will use them again

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Great Service
November 18, 2021

Safe delivery with a smile
Journey from London to Yorkshire made in very good time- and it was Friday!
Polite and efficient service
Thanks

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Excellent service
November 18, 2021

The driver was really helpful in moving the stuff both out of the house and into the new house. Very kind and helpful. Would definitely recommend.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Great Service
November 18, 2021

Customer service was very helpful to speak to, our driver was great and kept us informed along his journey. It was a good service for next day delivery for large items.

Date of experience: November 18, 2021
GB
1 review
1 helpful vote
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Good service
November 18, 2021

Very quick and easy to organise. Arrived promptly and job done with ease. Difficult time in my life made more bearable with you guys

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Great thanks
November 18, 2021

Good customer service. Fair price. On time. Large enough Luton Van for my move. The movers workee very fast. Would use them again if/when I move again. Thanks anyvan.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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New sofa
November 18, 2021

Right from the moment we booked our van, the office team and the delivery team were really helpful and we were kept updated by the app and the driver. On the day the team were very conscious of the walls and paint work as they manouvered the sofa from the hall over the Bannister and into the lounge.

Date of experience: November 18, 2021
GB
1 review
0 helpful votes
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Great service
November 16, 2021

Used them to move a chest of drawers. Loads of status updates and confirmations including a picture if delivery. Friendly staff. Very good value. Would use again

Date of experience: November 16, 2021
New York
1 review
0 helpful votes
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From start to finish the team was brilliant! They worked methodically and full of kindness. I highly recommend the team. Their can do attitude and care for the furniture was exceptional. Highly recommend!

Date of experience: November 16, 2021
GB
1 review
0 helpful votes
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Great service when I used it
November 16, 2021

First time using a moving service usually just find someone on Facebook but the last time I did that they broke my stuff and didn't give me a discount. Using the any van experience was so simple you can pre add what you want to move and if there's more that's fine you may get an extra charge but it wasn't much for me. Driver was friendly and helpful and even helped more than needed I was so greatful. Alexandro if you read this thanks again

Date of experience: November 16, 2021
GB
1 review
0 helpful votes
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Affordable rates, friendly driver, and friendly booking team.

I had to book a stop on the way to my destination for some of the things to be dropped off and it was no problem whatsoever.

Date of experience: November 15, 2021
GB
1 review
0 helpful votes
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First class
November 16, 2021

The Anyvan drivers arrived when they said they would and followed instructions regarding access to the house.
They moved the furniture very quickly and with great care. They were very polite, respectful and helpful. I will definately recommend them to family and friends.

Date of experience: November 15, 2021

From the business

AnyVan.com is the UK’s largest delivery and removal marketplace in the UK and Europe. With over 2.9million users and 80,000 transporters, and partnerships with Gumtree, Zoopla, and Preloved, our sole objective is to make moving, easy and affordable for everyone. From a King-Sized bed to a picture of the Queen; a Piano to a classic Capri; we move anything, anywhere.

Our low prices and customer service quality has earned us a Trustpilot rating of 9.6/10.

AnyVan was initially launched in a reverse-auction style, which offers customers a range of quotes from trusted transport providers, eliminating the search process usually involved in arranging a delivery, and allowing them to choose the best quote for their individual needs.

Continuously evolving, AnyVan now offers a more cutting edge, on demand solution alongside the traditional auction environment - including accurate price estimates and instant booking.


anyvan.com
Founded in 2009
London, Hammersmith, United Kingdom
+120
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