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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
838
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8,025 reviews

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Texas
1 review
0 helpful votes
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My Ps5 Order
June 29, 2022

My experience was great I cannot complain about the product and the overall experience. I got my order in a timely fashion and all of my products were in order and in my shipment.

Date of experience: June 29, 2022
Texas
1 review
0 helpful votes
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PS5 delivery
June 29, 2022

Overall great experience, I got my product packaged well and delivered in a timely fashion

Date of experience: June 29, 2022
Washington
1 review
0 helpful votes
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Ps5
June 27, 2022

Speechless in a most perfect way fast reliable easy

Date of experience: June 27, 2022
Alabama
1 review
2 helpful votes
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Refurbished
July 27, 2022

I paid 800.00 for a new ps5 and what I received was a refurbished console. This console also runs hot! I am VERY DISSATISFIED!

Date of experience: June 27, 2022
Connecticut
1 review
0 helpful votes
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PS5 secured
June 27, 2022

Tried for two years to buy a PS5 then got a tweet notification saying bundles were available on Antonline… loaded up the website and without issue got one into my cart and purchased.

Date of experience: June 27, 2022
Connecticut
1 review
0 helpful votes
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PS5 Bundle
June 27, 2022

Great Experience! Speedy delivery and accurate package tracking…

Date of experience: June 27, 2022
Illinois
1 review
0 helpful votes
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Great Company.
June 27, 2022

Fast shipping. Amazing customer service. Package was protected. Can't say enough about these guys. They also have really great deals on the newest of items.

Date of experience: June 27, 2022
New York
1 review
0 helpful votes
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Ps5
June 27, 2022

Great service, fast shipping. Will recommend to a friend

Date of experience: June 27, 2022
Missouri
1 review
0 helpful votes
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If you're in the market for a PS5 do not pass these guys up! I received my item in 2 days after the order was placed and was absolutely blown away!

Date of experience: June 27, 2022
Maryland
1 review
0 helpful votes
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Easy to navigate
June 27, 2022

For a PS5 purchase, the site traffic was very light, and everything was obvious and easy to navigate, letting me better guarantee my PS5

Date of experience: June 27, 2022
Illinois
1 review
0 helpful votes
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June 27, 2022

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Date of experience: June 27, 2022
Texas
1 review
0 helpful votes
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Extremely fast service
June 27, 2022

I received my package in only a few days. Came in really good condition too.

Date of experience: June 27, 2022
Minnesota
1 review
0 helpful votes
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Bought and received my items in less than a week. Everything as described. Loved doing business here.

Date of experience: June 27, 2022
Texas
1 review
0 helpful votes
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Fast shipping
June 27, 2022

I got my console within 3 days after placing my order and everything was as described.

Date of experience: June 27, 2022
Georgia
2 reviews
3 helpful votes
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Absolutely Ridiculous Shipping Policy
July 23, 2022

Their shipping policy is, apparently, that you MUST be home to sign for a shipment. No leaving a signed delivery attempt for the driver the following day, no redirecting the package to a carrier facility for pickup, no way to simply release responsibility and have the package left at your doorstep. If you can't be there during the work week to sign for a package, it will automatically be shipped back to antonline and you'll be charged a 15% restocking fee, which is absolute BS. Even if you call them directly, there's "nothing they can do" about it despite UPS saying otherwise. So, because I'm being held hostage against paying a $100 restocking fee, I had to take a half day of PTO to sit at my house because I, like most, work and am out of the house during normal delivery hours.

It would be extremely useful if they would let you know about such a ridiculous policy ahead of time, but there is no mention of this shipping policy anywhere on their website. So, if you plan on purchasing from them, make sure you'll have someone home 24/7 or that you order it in the middle of the week with the hopes of getting a Saturday/Sunday delivery date. Ridiculous. Worst part about it is I had to pay $56 for this asinine shipping.

Date of experience: June 23, 2022
Florida
1 review
0 helpful votes
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Fast shipping with status updates
June 22, 2022

Very pleasant, loved the up to date tracking with detail information

Date of experience: June 22, 2022
Latvia
2 reviews
0 helpful votes
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Fair pricing and quick service! These guys are the best.My first purchaes from here and i've a great expeience buying from here. Highly recommended.

Date of experience: June 21, 2022
South Carolina
1 review
0 helpful votes
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Great service
June 21, 2022

Ant online provided an amazing service and fast turn around time with their delivery. Their checkout process was so quick i was checked out in 2 minutes from the moment I saw the ps5 was in stock. They were fast with their email communication.

Date of experience: June 20, 2022
Pennsylvania
1 review
0 helpful votes
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Wanting a PS5
June 20, 2022

First purchase no issues so far. My PS5 arrived fast I ordered it on Monday and got it on Wednesday. Also nothing was missing.

Date of experience: June 20, 2022
Wisconsin
1 review
0 helpful votes
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Good product
June 20, 2022

Got the product all is good, just inconvenient because I'm third shift and had to have someone take a day off of work to sign for the package

Date of experience: June 20, 2022

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States