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The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
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My experience was great I cannot complain about the product and the overall experience. I got my order in a timely fashion and all of my products were in order and in my shipment.
Overall great experience, I got my product packaged well and delivered in a timely fashion
I paid 800.00 for a new ps5 and what I received was a refurbished console. This console also runs hot! I am VERY DISSATISFIED!
Tried for two years to buy a PS5 then got a tweet notification saying bundles were available on Antonline… loaded up the website and without issue got one into my cart and purchased.
Fast shipping. Amazing customer service. Package was protected. Can't say enough about these guys. They also have really great deals on the newest of items.
If you're in the market for a PS5 do not pass these guys up! I received my item in 2 days after the order was placed and was absolutely blown away!
For a PS5 purchase, the site traffic was very light, and everything was obvious and easy to navigate, letting me better guarantee my PS5
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I received my package in only a few days. Came in really good condition too.
Bought and received my items in less than a week. Everything as described. Loved doing business here.
I got my console within 3 days after placing my order and everything was as described.
Their shipping policy is, apparently, that you MUST be home to sign for a shipment. No leaving a signed delivery attempt for the driver the following day, no redirecting the package to a carrier facility for pickup, no way to simply release responsibility and have the package left at your doorstep. If you can't be there during the work week to sign for a package, it will automatically be shipped back to antonline and you'll be charged a 15% restocking fee, which is absolute BS. Even if you call them directly, there's "nothing they can do" about it despite UPS saying otherwise. So, because I'm being held hostage against paying a $100 restocking fee, I had to take a half day of PTO to sit at my house because I, like most, work and am out of the house during normal delivery hours.
It would be extremely useful if they would let you know about such a ridiculous policy ahead of time, but there is no mention of this shipping policy anywhere on their website. So, if you plan on purchasing from them, make sure you'll have someone home 24/7 or that you order it in the middle of the week with the hopes of getting a Saturday/Sunday delivery date. Ridiculous. Worst part about it is I had to pay $56 for this asinine shipping.
Very pleasant, loved the up to date tracking with detail information
Fair pricing and quick service! These guys are the best.My first purchaes from here and i've a great expeience buying from here. Highly recommended.
Ant online provided an amazing service and fast turn around time with their delivery. Their checkout process was so quick i was checked out in 2 minutes from the moment I saw the ps5 was in stock. They were fast with their email communication.
First purchase no issues so far. My PS5 arrived fast I ordered it on Monday and got it on Wednesday. Also nothing was missing.
Got the product all is good, just inconvenient because I'm third shift and had to have someone take a day off of work to sign for the package
Answer: Hello Ben, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hi Samuel! Thank you for shopping with us. Please reach out to [email protected] for the quickest resolution to your order concerns.
Answer: Absolutely! To apply for a return please visit our website: https://www.antonline.com/support/returns You can also reach out to [email protected] for any other questions regarding your return. Thank you!
Answer: Yes they are! We currently ship to the entire continental US. This does exclude Alaska, Hawaii and Puerto Rico.
Answer: Hi Farid! Please visit our website@ antonline.com to shop our products, and if you have any additional questions please reach out to [email protected]! Thank you.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Hello Richard, Unless it is specifically advertised as Open Box (this is in the name of the product as well as in the description) - all items on our website are new and sealed.
Answer: Our return policy is absolutely published on each product page as well as on our store page on walmart.com.
Answer: Hi Fernanda! Thanks for shopping with us. We hope you will enjoy your purchase and will visit us again soon.
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!

