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ANTOnline Reviews Summary
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Arrived on launch day! Only problem was that the packaging was trash the ps5 and headset box arrived damaged but everything inside was still perfect!
I got my ps5! And I love it! Antonline kept me in the loop every step of the way, my only complaint would be that ups took a bit of time to deliver it, but everything else was great!
Fantastic delivery and great follow up! Wonderful customer service.
My order did not ship until around 5:30 pm on Monday for my promised delivery date for Tuesday, delaying it to be received on Wed.
But it was received intact and even though delayed, all is well.
Was very skeptical of this site, I had never heard of it prior and ordering a very difficult item to get like a PS5 seemed sketchy. They 100% exceeded every expectation I would have imagined. Not only did I get my purchase but one of the items was a upgrade to what was advertised. Was expecting the order to be cancelled mid way through and the only email I got was for them to explain there had been a change in my order due to Sony and nothing they could control and they made it right by offering compensation. 100/10 will definitely recommend and already have told people to check them out first in looking for the sought after items this holiday.
I received it several days after ps5 release, which is OK. But the packaging was bad. The ps5,2 games, and extra controller had no cushioning inside shipping box, to they banged around a bit, and controller box was crushed.
I was hoping to have it on the day of release. Full disclosure, Antonline.com never promised release day delivery. So the fact that I didn't have it was not optimal but wasn't promised either. My big issue was UPS shipping of it. There were big issues with UPS.
Had a very good experience with Antonline. Placed pre-order for PS5 and received same quickly upon release. Was very happy with everything.
Happy about overall experience. I got my order as promised, two days after PS5 was released. Only issue was that I noticed that the playstation 5 box had been opened. Nothing seemed to be missing, but it was odd.
The PS5 I ordered came a day later than I thought it would but I assume that's because of the high demand so I don't have a problem with that. One of the games that was supposed to come with the bundle got delayed so I got a gift card, which I'm actually glad I got instead. Everything went smoothly but the package extra controller that came with the console was a little ripped and damaged, though the controller was fine. No bubble wrap or any sort of cushioning was packed with the bundle so that's the only reason I'm giving 4 stars.
Everything arrived on time and in perfect condition
I'd previously ordered my Ryzen CPU through ANT and knew I could trust them so when I saw the PS5 pre-order go live I jumped on it quick and they delivered, got here with no issues on launch day.
Was kinda sketched out when I saw all the negative reviews but antonline was one of the only places I could find a ps5. They were really good about sending confirmation emails and got my ps5 with no issues 2
Package arrived on-time, but packaging method was roughly done. Loose tape making the box relatively unsecured and items in weird places.
I ordered a PS5 and it came it 2 days after launch when it said it would come a week later! It got here quick and safe with everything that it needed. 10/10 Great experience!
Got the new Xbox AND PS5 from them. Both are great, service and shipping was great.
One issue: only way to buy a PS5 from them was to buy the bundle, which came with a bunch of games I'll never play and can't return. Kind of a waste/bummer, but oh well.
From the business
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members