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ANTOnline

4.0

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ANTOnline Reviews Summary

The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
255
value
387
shipping
386
quality
839
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8,025 reviews

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Michigan
1 review
0 helpful votes
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Wish I could have had it on release day, but I understand that they were not able to send them out until release day. Other than that, experience was great!

Date of experience: November 23, 2020
Indiana
1 review
1 helpful vote
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If you search for reviews for ANTOnline you're going to find a cesspool of 1 star reviews saying how this company is awful and doesn't deliver their products. I took a chance with them to pre-order a PS5 because everywhere else was sold out. Not only did I get my PS5 on release but whenever I called the company to ask them some questions, I was connected with a representative in seconds and they were extremely helpful. I cannot say anything bad about this company from my personal experience.

Date of experience: November 23, 2020
TT
1 review
0 helpful votes
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Great customer service. Fast shipping
November 23, 2020

Really pleased with the Online experience. They quickly responded to questions about my order. Product shipped quickly and arrived on the expected date. A+

Date of experience: November 23, 2020
Colorado
1 review
0 helpful votes
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Great service
November 23, 2020

Product arrived when expected in perfect condition

Date of experience: November 23, 2020
Virginia
2 reviews
0 helpful votes
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The place to buy a PS5!
November 23, 2020

Definitely recommend Antonline. They were the only place I could find a PS5, and I was a little skeptical with all the bad reviews. But I had an EXCELLENT experience. System shipped out on release day and arrived quickly in great condition. Loving my PS5 now!

Date of experience: November 23, 2020
New York
2 reviews
0 helpful votes
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Seamless experience
November 23, 2020

Besides the fact the website almost crashed with all the traffic due to PS5 preorders, Antonline fulfilled my experience shipping the product relatively fast and arrived at my house in days

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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PS5 Purchase
November 23, 2020

I preordered my PS5, and it shipped on time on its release date, and arrived in good order.

Great experience!

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Received on Estimated Shipping Date
November 23, 2020

Everything arrived as described. No damage to the box and all contents were in good condition.

Date of experience: November 23, 2020
Tennessee
1 review
0 helpful votes
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Ps5 preorder
November 23, 2020

I was extremely happy with my shopping experience with Antonline. I preordered a PS5 bundle through them, and everything arrived on time!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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PlayStation 5 irder
November 23, 2020

Had a good experience ordering from ANT, no issues aside from the fact that they charged me for shipping and still sent it via ground shipping rather then express. Other then that it was easy and hassle free.

Date of experience: November 23, 2020
New York
2 reviews
0 helpful votes
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Wonderful and kind people
November 23, 2020

Great and fast checkout. This company is legit for anyone who has doubts.

Date of experience: November 23, 2020
North Carolina
1 review
0 helpful votes
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Excellent packaging and timing
November 23, 2020

Excellent service. System arrived on release day along with accessories. Will order from you guys again!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Happy with purchase
November 23, 2020

Package arrived when promised. No issue with order and would purchase again.

Date of experience: November 23, 2020
Utah
1 review
0 helpful votes
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Ps5 order
November 23, 2020

My order came earlier than the initial estimated date. I received constant emails whenever a change happened with my order. Overall, great experience. One thing I would like to request for the future is for the delivery driver to handle the package with a little more care. My package was sitting upside down. This was an expensive piece of electronics and it should have been handled with a little more care.

Date of experience: November 23, 2020
Virginia
1 review
0 helpful votes
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Received
November 23, 2020

Box was a little beat up with not much padding or cushion for products inside, slightly concerning, but overall the product arrived safely with what was bought

Date of experience: November 23, 2020
Michigan
1 review
0 helpful votes
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Ps5 order
November 23, 2020

My ps5 came only a couple days after release- had no issues and it was super transparent! Couldnt have been a better experience using AntOnline for the ps5- one of the hardest things to order all year!

Date of experience: November 23, 2020
Colorado
1 review
0 helpful votes
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Product arrived in great condition
November 23, 2020

First time ordering from antonline and I'm really happy with the experience. Thank you

Date of experience: November 23, 2020
Texas
1 review
0 helpful votes
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Great
November 23, 2020

The ps5 came earlier than expected even though I was the dum azz that accidentally chose ground shipping!

Date of experience: November 23, 2020
Michigan
1 review
0 helpful votes
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Came as expected
November 23, 2020

Showed up on time. PS5 doesn't work. No fault of antonline. Just frustrating to wait for something for so long and get it out of the box and nada.

Date of experience: November 23, 2020
Minnesota
1 review
0 helpful votes
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Genuinely surprised
November 23, 2020

While I was incredibly Hesitant to order through AntOnline based on reviews I was pleasantly surprised everything arrived in perfect condition and functioning. Still do your due diligence but this was a smooth process.

Date of experience: November 23, 2020

From the business

antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.

Outrageously Good Value + Free Shipping on Every Item, Every Day!


antonline.com
Atlanta, GA, United States