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ANTOnline Reviews Summary
The company enjoys a generally positive reputation for its fast shipping, competitive pricing, and user-friendly website, which many customers appreciate for its simplicity and efficiency. Positive experiences often highlight successful pre-orders and reliable product delivery. However, concerns arise regarding packaging practices, particularly the use of thin plastic bags leading to damaged items, as well as issues with customer support during order discrepancies and returns. While many customers express satisfaction with their purchases, the inconsistency in handling customer service challenges suggests an area for improvement to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I preordered a PS5 from them, though I'd never heard of them before. I had to decide in seconds, and it was a big leap to drop nearly $800 on an unproven company. Their online systems and email messaging (and lack of ability to reply) aren't inspiring, but, at the end of the day, they came through and delivered what they said they would. ANTOnline could use some polish, but they did what they said they would. I would buy from them again.
Everything was there on time as described! Smooth transaction.
Website a bit outdated and difficult (and very slow) to navigate during initial PS5 release but otherwise a smooth ordering experience.
Loved the transaction process and all
Delivered as expected, on the date given
Everything was great. The product arrived quickly in perfect condition.
No issues everything was as advertised and went smoothly for me
Called to ask about my order and phone failed. I purchased on Sept. 18 and got a confirmation, but no other updates on my order until the day it was shipped (11/10/20). Was also shipped and arrived late and 4 days after its actual release which was strange because this is the only company that make you pay for shipping and it was still late.
Ordering from their site during the preorder madness was pain free and I got through no problem. Their emails were great at keeping me informed on what was going on with my ps5. My only complaint is I ordered a bundle which came with 2 games (originally 3 but the 3rds release date was delayed so they gave me $70 in PSN gift cards, awesome!) And one extra controller. The box was oversized and had no bubble wrap, papper or padding. The ps5 and surprisingly the game cases were not damaged. But my extra controller box was smashed. I didn't notice any damage to the controller. But something like the ps5, which when all boxed up is a 15lb box could have easily done some serious damage with the way it was able to move freely inside the larger shipping box.
I received my package in a timely matter. Im NOT a fan of UPS service these days and i was worried, especially near the holidays... but EVERYTHING turned out fine!
As advertised. I received the unit within the expected timeframe. Antonline communicate well on what to expect.
My order came in intact. But the shipping was quite long considering I preordered it in September.
My transaction was one of the best this round of new gen. The big retailer sites had no elasticity (for the cloud nerds) on order load. These guys had it together.
Much Appreciated :)
I spent a lot of time wondering if my order was confirmed truly and there was no email that the item had shipped, but everything arrived in good condition
My PS5 pre-order arrived on November 13th. Super happy it was able to arrive launch week. No issues experienced throughout the process
From the business
antonline.com is America’s premier online reseller of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from HP, Microsoft, Sony, Samsung, Lenovo, Asus and all of our industry’s leading manufacturers. Shop antonline.com first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories.
Outrageously Good Value + Free Shipping on Every Item, Every Day!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members