Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Annie Cloth

Annie Cloth

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Annie Cloth?
grey stargrey stargrey stargrey stargrey star

Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

Instant Feedback

52,161 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Honey T.
Unfollow Honey T.
Share Review
Report Review

When I order online here, I never worry about my clothes. They are always delivered when they should and are always well packaged, what I buy is what always arrives!

Date of experience: March 11, 2021
California
1 review
0 helpful votes
Follow Elke H.
Unfollow Elke H.
Share Review
Report Review

No exchange!
April 10, 2021

I had ordered a pretty sweater, but it was way too big. There was no return labe/address, the package had come from China. I contacted them 2x, they just sent a standard form email back.
So, buyer beware, know EXACTLY what you are ordering, because you are stuck with it.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2021
Texas
1 review
0 helpful votes
Follow Helen L.
Unfollow Helen L.
Share Review
Report Review

The worst
April 9, 2021

Appears to be a nice clothing site--it is TOTALLY BOGGUS. Run out of China. Worst quality merchandise I have ever received and took forever to deliver. Tried to return it and they want me to pay to do it. This site should be shut down! DO NOT ORDER HERE!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2021
Georgia
1 review
0 helpful votes
Follow Clarissa T.
Unfollow Clarissa T.
Share Review
Report Review

Very happy with your online service and I will recommend this clothing website to my family and friends. Thank you very much!

Date of experience: March 10, 2021
California
1 review
0 helpful votes
Follow Dollias M.
Unfollow Dollias M.
Share Review
Report Review

I definitely think that this place with a lot of trend and elegant fashion has a peculiar fascination for its customers. I have greatly appreciated him with his excellent overall customer service.

Date of experience: March 10, 2021
Missouri
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

Completely amazing online store. Each of the dresses is pleasantly presented on the website so it is anything but difficult to discover the ones you like. Without a doubt, the best provider on the internet for this type of dresses and much more. I suggest a visit!

Date of experience: March 10, 2021
Washington
1 review
0 helpful votes
Follow Claudell R.
Unfollow Claudell R.
Share Review
Report Review

I needed pants and a blouse for my job and I found a ridiculous offer in this online boutique that I cannot pass up. Shipping took as long as it took and the quality was what I expected. Great experience, I would buy here again.

Date of experience: March 10, 2021
Colorado
1 review
0 helpful votes
Follow Livy W.
Unfollow Livy W.
Share Review
Report Review

Lots of offers and spectacular sweater designs. I burned $200 and got 2 sets of dresses, 2 sets of jeans, 5 shirts and sweaters, and a light coat.

Date of experience: March 10, 2021
California
1 review
0 helpful votes
Follow Anna N.
Unfollow Anna N.
Share Review
Report Review

Terrible!
April 9, 2021
Updated review

I have emailed you now 8 times requesting a refund request. You have not answered me. 2 tops I received do not fit. 1sweater stinks with body odor. I am very discouraged with your customer service.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2021

I like the style of tops a lot
January 27, 2021
Previous review

I like the style of tops a lot.

Date of experience: January 26, 2021
New York
1 review
0 helpful votes
Follow Arnette G.
Unfollow Arnette G.
Share Review
Report Review

This is really a serious online store! You can easily contact them by email with any questions and know that they will give you the right advice! I bought from them a couple of times and am always satisfied! Thank you because you are very accurate and I have satisfied all my requests! Thank you very much THEY ARE THE BEST ON THE INTERNET!

Date of experience: March 10, 2021
Texas
1 review
0 helpful votes
Follow Laney T.
Unfollow Laney T.
Share Review
Report Review

Amazing choice of dresses from this online boutique! Easy to choose, you should come back here in case you need an amazing dress with extraordinary service!

Date of experience: March 10, 2021
California
1 review
0 helpful votes
Follow Ardessie L.
Unfollow Ardessie L.
Share Review
Report Review

Incredible website.
April 8, 2021

I saw a dress from the new seasonal collection on this website that fascinated me. I give this website an excellent rating because my last request was wonderful. He arrived on time, the blouse I chose is the same one that was offered to me on the page, the same color, the same texture, at good time.

Date of experience: March 9, 2021
California
1 review
0 helpful votes
Follow Charlotte C.
Unfollow Charlotte C.
Share Review
Report Review

Excellent website!
April 8, 2021

I got a small size dress here, it fits me perfectly! I loved the material, the bottom didn't itch or anything and it's very pretty.

Date of experience: March 9, 2021
California
1 review
0 helpful votes
Follow Elvia A.
Unfollow Elvia A.
Share Review
Report Review

I really like the pants that I got in this online boutique, they are long enough to hide my heels, so they make me look taller and more stylish.

Date of experience: March 9, 2021
New York
1 review
0 helpful votes
Follow Anise M.
Unfollow Anise M.
Share Review
Report Review

I just want to say that this online clothing store is amazing. They treat their clients very professionally. I love their quick and easy clothing sales methods, also the styles and design of the clothes, they are magnificent!

Date of experience: March 9, 2021
Colorado
1 review
0 helpful votes
Follow Lettie C.
Unfollow Lettie C.
Share Review
Report Review

I love how cute the clothes I buy here are! It was an impulsive online purchase, but I love it! The shirt is a bit thin for the quality of the material, so I found that if I just wear a skin-colored bra, nothing shows. I tried a white t-shirt underneath, but then it was showing the outline of the t-shirt.

Date of experience: March 9, 2021
Illinois
1 review
0 helpful votes
Follow Kayla T.
Unfollow Kayla T.
Share Review
Report Review

I enjoyed shopping online here, it is easy and the clothes are beautiful, the prices are good and the payment method is convenient, the clothes have good quality and the delivery time is good.

Date of experience: March 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Nicole O.
Unfollow Nicole O.
Share Review
Report Review

Would order again!
March 9, 2021
Updated review

Pleasantly surprised with how quickly I received the items. Nice quality!

Date of experience: March 9, 2021

Nice selection
February 23, 2021
Previous review

Nice selection. Good information about sizes/measurements.

Date of experience: February 22, 2021
Ohio
1 review
0 helpful votes
Follow Emmy B.
Unfollow Emmy B.
Share Review
Report Review

Save yourself the hassle. Products are nothing like what is pictured in ads. It's all bait & switch!

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2021
Georgia
1 review
0 helpful votes
Follow Flossie G.
Unfollow Flossie G.
Share Review
Report Review

Beautiful clothes.
April 7, 2021

I bought this beautiful set (Top and skirt) on this website and it is very cute, original and elegant. I loved. I used it to my birthday dinner and it looks great.

Date of experience: March 8, 2021