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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I bought some very modern pants. I was worried that the belts might be tight, but they were perfect. As they are not tight, they migrate during the activity, so you may have to readjust them periodically. It is worth buying here.
Great customer service, fast shipping to my house and excellent dress of excellent quality, I am very happy and satisfied. I will buy again.
I used to prefer shopping at the mall, but when I was recommended this website recently, I made my first order to try, I was delighted. Great selection of clothes and very fast shipping, good manufacturing details.
I am loving this page very much, I have bought 2 times and in both I have had a very good experience, the orders arrived without problems, for this and much more I will always recommend it.
I loved my dress that I bought here for my graduation! The size was exactly as expected and the delivery was super fast, I did not expect it to be so beautiful.
DO NOT BUY. The clothes look good in the photos, but what comes in the mail is garbage. I could sew better junk myself. They will not contact you to accept returns. Good luck trying to get your money back. They garbage that comes in the mail after a very long wait is directly from China. It is sh#$t.
Don't waste your money. Cheap. Plastic nylon material. Costs more to return. I lost 63 dollars. Never again with all these subpar Chinese sites.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Annie Cloth steals legitimate designs and then produces the very poorest of imitations. The two Icelandic-Nordic coats I ordered were supposed to be thermal fleece with embroidery. The package took 3-1/2 weeks to arrive and weighed less than five pounds. The contents were made of the flimsiest felt with snaps that didn't snap, instead of pewter-silver buttons. The embroidery was nonexistent. Instead, an amateur stamped ink flowers that were all smudged. You couldn't possibly ever wear these garments in public and they would not even serve as bathrobes in the privacy of your home. I was bilked, but have put in a claim to Barclays and also notified all of my Facebook friends. Let others know and report it, as I have done w/ BBB and your state attorney general.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
My sister was the first to copy here, then she recommended this page to me, I bought a shirt to try, the experience was very good, totally recommended. I will buy my clothes here from now on.
I love this page. I placed my fourth order, another long dress similar to the first order. It is an excellent product, very fast delivery. I absolutely love it and I will definitely buy these guys again.
I bought this as a birthday present for my mom, I got the biggest size but it didn't fit, although it looked lovely. I wrote to customer service and they helped me reap their size.
I really appreciate the new shirt size, it fits very well. Thanks for the consideration.
I don't recommend ordering anything from Annie Cloth. My item took a month to get here and the company's customer service did not explain anything--they only sent a form letter saying I could not get my money back, And I don't trust any business that does npot have a phone number. No phone number.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I wish I would see this at the time of buying they are selling trash with fake pictures. Please don't ever buy anything there. These people should be reported and banned because they cheat people with bad quality products. They don't offer a proper way to return the items, you can end up paying a ridiculous amount of money on returning the trash they sell and they know that. So technically they still your money in front of your face with nothing you can do.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
The photos are nothing like what the garment truly is. I ordered a sweater and received a skimp chamios fleece that you find in cheap baby sleepwear.
It was truly horrible. DON'T BUY ANYTHING. To return, you not only have to pay for shipping(which I found out when I was going to cancel), but you also have to pay for custom charges (they don't tell you this). You can cancel hour order with no fee within 24 hours placing order.
If you cancel later than 24 hours and garments/trash has not shipped, they will charge your 15%. I read horrible reviews a week after order and decided that I would try this website, I mean "How horrible could it be"? Well it is HORRIBLE. I work hard for my money and this website with their gorgeous clothing was truly ALL FALSE ADVERTISING.
This type of company needs to be shut down. They make their money because the customer does not want to go through the hassle they put you through to try to return their junk. So we give up and they have our money. I am not done with this, thank goodness I used PAY PAY which protects the buyer.
I Will prove my case with them and get my money back. I ordered SKU OU8R4978 a beautifully pictured sweater. My photos show what I actually received. Photo 1 is the website photo.
Photo's 2,3 and 4 is the actual garment. Annie Cloth is truly a SCAM SELLER using photos from somewhere else.
You don't offer a zero STAR
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
I wish they had a zero star, but unfortunately they don't. Please do not waste your time and money on these cloths, cause what you see is not what you are going to get. It seems as though somebody grandmother is trying to break in the sewing business and only sewed a button her whole entire life. They aleeady know you will want a return and they tell you that the shipping, which it is, very expensive, so they will offer a 15 or 20 percent on some cloths that you would not even give to the homeless, if you see a 2 or higher rating they are either being nice or the rip off owners are trying to implant false reviews.
Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
On Oct. 8 2019 I foolishly ordered a beautiful sweater that I saw on my news feed and had to have. Never even thought to review it until after I had placed the order because the price was so great, just over 24.00. I reviewed it after I placed the order and reviews were BAD. I emailed the company by replying to the confirmation email I'd received and was surprised I got a prompt reply. So for $24.00 I decided to wait it out and see what happened. I finally received the order yesterday, Nov. 5, and although the sweater is gray, has pockets and a hood it is otherwise nothing like the one I ordered. The ridiculous amount of time it took for me to receive the order and the somewhat strange looking sweater I received ensure I'll never buy from them again. Lesson learned. Not even worth the effort to return and get my money back. I wouldn't waste my time.
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Some time ago, my cousin gave me a dress from this store. For a while I thought I would never find another like it. Until I decided and asked him where he had bought it. I saw a beautiful similar dress on your website, I asked for it but I didn't know what to expect. When he arrived he surprised me, he was as beautiful as mine, and his quality also feels very good. Thank you.
Waited weeks for sweater, quality of a burlap bag. Trying to return it. An email states I need to speak with customer service but there is no way to contact them. Emails are ignored. Such a scam they need to go out of business
Sorry for all inconvenience.
We valued your business and we will try our best to help you resolve the problem.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth
Everything worked well, order, payment and delivery. The quality is very good, I like my experience. A special thanks to the customer service that was more than a service, all first class.
Amazing, I did very well with my order, shipping, customer service, everything works. Fast and efficient service. Everything I received is much better than what I saw on the page.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.


Sorry for all inconvenience.
We will try our best to improve it.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Anniecloth